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Managing Multicultural
Teams
SUBMITTED BY AMITA. C.BHALERAO
INTRODUCTION
• Team comes from difference backgrounds could face many problems
•Communication
•Culture difference
•Conflic...
Challenges
o Different style of communication
Categories
•Direct versus indirect communication
•Trouble with accents and f...
Direct versus indirect communication
Western cultures typically direct and explicit
Non-westerner has indirect communicati...
Trouble with accents and fluency
Misunderstanding or deep frustration may occur because of non-native speakers accents
Lac...
Differing attitudes toward hierarchy and
authority
They would have flat structure but each one would be treated differentl...
Conflicting norms for decision making
Quick decision making
Analysis beforehand
Four strategies
ADAPATION- Acknowledging cultural gaps openly working around them
STRUCTURAL INTERVENTION-changing the sha...
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Managing multicultural teams

  1. 1. Managing Multicultural Teams SUBMITTED BY AMITA. C.BHALERAO
  2. 2. INTRODUCTION • Team comes from difference backgrounds could face many problems •Communication •Culture difference •Conflict over Delivery date •Wrong strategy by manager •Multicultural teams
  3. 3. Challenges o Different style of communication Categories •Direct versus indirect communication •Trouble with accents and fluency •Differing attitudes toward hierarchy and authority •Conflicting norms for decision making
  4. 4. Direct versus indirect communication Western cultures typically direct and explicit Non-westerner has indirect communication Example- an American manager
  5. 5. Trouble with accents and fluency Misunderstanding or deep frustration may occur because of non-native speakers accents Lack of fluency EXAMPLE-AN LATIN AMERICAN
  6. 6. Differing attitudes toward hierarchy and authority They would have flat structure but each one would be treated differently Defer in higher status team members Same culture
  7. 7. Conflicting norms for decision making Quick decision making Analysis beforehand
  8. 8. Four strategies ADAPATION- Acknowledging cultural gaps openly working around them STRUCTURAL INTERVENTION-changing the shape of the team MANAGERIAL INTERVENTION- Setting norms early or bringing in a higher-level manager EXIT-Removing a team member when other options have failed

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