Embedding BCE - Good practice identified and emerging issues/barriers

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  • Introduce presenters and JISC infoNet Give timings and domestics – fire drill, toilets, breaks, turn phones off All content backed by online resources – infokits Interactive session – give your experiences, challenge us if you have a different point of view, tell us what would work and what not – some of this would challenge your cultures perhaps Our methodology meant to supplement not to replace what you currently do Go round table to collect names, organisations and expectations for the day
  • Embedding BCE - Good practice identified and emerging issues/barriers

    1. 1. John Burke and Clive Alderson Embedding BCE Project Findings
    2. 2. Structure <ul><li>Policy and Strategy </li></ul><ul><li>Processes and Systems </li></ul><ul><li>Partnerships and Resources </li></ul><ul><li>Roles and Skills </li></ul><ul><li>Customer Perceptions </li></ul><ul><li>Key Performance Results </li></ul>
    3. 3. Policy and Strategy <ul><li>Strategies exist or are being written </li></ul><ul><li>Lots of activity is taking place </li></ul><ul><li>Planning is undertaken at middle or lower level, with an eye to strategic direction </li></ul><ul><li>Senior Management are given overall responsibility </li></ul><ul><li>Not all areas perceive themselves involved </li></ul>
    4. 4. Processes & Systems <ul><li>Central co-ordinating units </li></ul><ul><li>Finance </li></ul><ul><li>HR </li></ul><ul><li>IT and Information Systems </li></ul><ul><li>Facilities Management </li></ul><ul><li>Libraries </li></ul>
    5. 5. Partnerships/Resources <ul><li>Funding Partnerships </li></ul><ul><li>Strategic Partnerships </li></ul><ul><li>Commercial Partnerships </li></ul><ul><li>Knowledge Exchange Partnerships </li></ul><ul><li>Knowledge Transfer Partnerships </li></ul><ul><li>CPD Partnerships </li></ul><ul><li>Collaborative Training Partnerships </li></ul><ul><li>The Public </li></ul>
    6. 6. Roles and Skills <ul><li>Language and The Fear Factor </li></ul><ul><li>Attitudes to Commercialism </li></ul><ul><li>Marketing is 2-way </li></ul><ul><li>Internal Communications and Engagement </li></ul><ul><li>Placing a Value on Knowledge </li></ul>
    7. 7. Customer Perceptions <ul><li>Measuring Participation Rates </li></ul><ul><li>Qualitative Measurement </li></ul><ul><li>Who did you say you were...? </li></ul>
    8. 8. Performance Results <ul><li>Statutory Returns </li></ul><ul><li>Problems of Measuring Impact </li></ul><ul><li>External Benchmarking and Evaluation </li></ul><ul><li>Working to Standards </li></ul><ul><li>Setting the Targets </li></ul>
    9. 9. Cross-Cutting Themes <ul><li>Vehicle for Change </li></ul><ul><li>Macro Drivers </li></ul><ul><li>Honing the Instincts </li></ul><ul><li>Alignment with External Demands </li></ul>

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