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Embedding BCE - Institutional Showcase (Glamorgan)


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Embedding BCE - Institutional Showcase (Glamorgan)

  1. 1. PRIFYSGOL MORGANNWG UNIVERSITY OF GLAMORGAN ALUN COX JISC – Embedding Business and Community Engagement
  2. 2. Outline <ul><li>University of Glamorgan </li></ul><ul><li>Process </li></ul><ul><li>Outcomes </li></ul>
  3. 3. University of Glamorgan
  4. 4. University of Glamorgan <ul><li>University status 1992 </li></ul><ul><li>Group comprises – University – three campuses, Further Education College and Royal Welsh College of Music and Drama </li></ul><ul><li>21,000 + students </li></ul><ul><li>Third under 21, 21-29, 30+ </li></ul>
  5. 5. UoG - Impetus <ul><li>Scale of engagement – impact on funding , HEBCI survey </li></ul><ul><li>Strategic partnering – Impact rather than volume </li></ul><ul><li>New Research Hubs </li></ul><ul><li>Existing commercial centres </li></ul><ul><li>Corporate Social Responsibility – University grading </li></ul>
  6. 6. Process <ul><li>Initial Project board meetings </li></ul><ul><li>Scope project – new ideas – the unforseen. </li></ul><ul><li>Interviews – 20+ across the institution </li></ul><ul><li>not usual Suspects </li></ul><ul><li>Half day event – Look at strengths and weaknesses across a wide range of activities </li></ul>
  7. 7. Process Continued <ul><li>Draft Report – used to understand further </li></ul><ul><li>Develop Action plan - Draft ideas - next step develop plan </li></ul>
  8. 8. Outcomes – Early/Unexpected <ul><li>Internal engagement – new perspectives , particularly Support Services </li></ul><ul><li>“ Thanks for giving me the opportunity to input to the Business & Community Engagement work today. The interview was useful and enjoyable and I was able to input more than I anticipated” </li></ul><ul><li>CSR – New senior level academic given responsibility to drive agenda </li></ul>
  9. 9. Outcomes Early / Unexpected <ul><li>Commercial Centre Profiles – existing and emerging centres have produced profiles – including quantifying engagement and targeting future markets. </li></ul>
  10. 10. Outcomes – next steps <ul><li>Development potential to be discussed at EMG – Enterprise Management Group – draft plan to be commissioned </li></ul><ul><li>Action Plan produced – overseen by EMG </li></ul>
  11. 11. Outcomes - potential <ul><li>Market intelligence – greater sharing – easier said than done – faculty , CSO, marketing </li></ul><ul><li>Promote importance and improve recognition of BCE activities. – major issue for practitioners </li></ul><ul><li>Develop ICT to support engagement – JISC project looking at developing Business Blog / brokering. </li></ul>
  12. 12. Outcomes - potential <ul><li>Share knowledge and protect / commercialise IP – IP pipeline project in progress (A4B) – dedicated post to trawl internally and develop opportunities. </li></ul><ul><li>Develop capacity to engage – invest in development (A4B) to be used to support CPD. </li></ul><ul><li>Develop better processes to gather and evaluate customer feedback </li></ul>
  13. 13. Outcomes - potential <ul><li>Establish a benchmark and framework for the measurement of BCE performance and impact </li></ul><ul><li>Raise the status of engagement work in general and some areas in particular – increase the pool </li></ul>