Deanna Ballentine has over 20 years of experience in customer service, administration, and education. She has a Bachelor's degree in Business Management and an Associate's degree in Music. Her professional experience includes coordinating youth programs, fundraising for political campaigns, working as a guest coordinator at a gym providing excellent customer service, substitute teaching, and running her own hairstyling business. She has strong skills in scheduling, problem-solving, maintaining processes and databases, and achieving organizational goals with a focus on customer service, teamwork, and attention to detail.

1. Deanna M Ballentine
16 A St, Gardner, Massachusetts01440
978-660-8141 ballentinedm@comcast.net
Qualifications Summary –
Skilled in customer service with over 20 years’ of experience coordinating, planning, scheduling
problem solving and supporting operations, and business functions.
 Demonstrate capacity to provide support in scheduling appointments, managing
essential tasks pertaining to task at hand and problem solving
 Adept at adopting and maintaining administration processes that help to reduce
redundancy, improve accuracy and efficiency, and achieve organizational
objectives.
 Highly focused and results oriented.
 Demonstrate Knowledge of Windows, Microsoft office applications.
 Excellent customer service skills and working with the public
 Reliable
 Inventory management Ethical values
 team player Attention to detail
 Conflict resolution skills
 time management
 Front desk management
Professional Experience –
Mayor Hawke’s Youth commission member and Chair starting in 2008 – 2010. Successfully
coordinate and host a number of activities for the youth of Gardner and their families as well as
raising money for “Summer Up” program with Mount Wachusett Community college.
Republican committee member helping to raise money and support candidates reach their
goals.
Planet Fitness 3/2014-6/2014
Members-guest coordinator - providing proper implementation of contracts with members,
and excellent customer service.
Perform a variety of key tasks, addressing inquiries of current and potential members,
performing tasks to keep database up to date and correct. Identifying potential problems and
solutions in a timely manner. Successfully scheduling member-guests appointments for
amenities.

2. Deanna M Ballentine
16 A St, Gardner, Massachusetts01440
978-660-8141 ballentinedm@comcast.net
Gardner Public Schools
Substitute teacher 9/2014 to present
Implement lessons to students that teachers have planned and to keep students on track and
moving forward. Administering daily schedules and rules keeping the day moving smoothly.
Meeting with teachers after absence to discuss problems or goals that students have developed
or met while under my supervision.
New Image by Us
Hairstylist 2006 to present
Providing services to customers such as haircutting, coloring, perming, and styling. Helping
guests to attain their optimal look that is easy to take care of with the proper products and
scheduling of repeat appointments.
Maintaining of guest stylist relationship, financials, product orders, marketing
Education –
University of Phoenix 2011
Bachelors of Science in Management
In 2011 I graduated from the University of Phoenix with a Bachelor of Science in Business
management. With this degree came the knowledge of time management, attention to detail,
customer service, problem solving independently and as a group, ethics in the business world
and the function, leadership roles and financials.
Onondaga Community college – Syracuse NY
Associates of Science in Music, 1998
Contemporary School of beauty
Hairstylist- technical license, 1994
Bishop Ludden High School 1986 – Syracuse NY