1. Westfall Help Desk Tutorial
Maintenance and Technology

2. www.westfallschools.com
Access the Westfall Help Desk
Click Forms and Links
Click Help Desk (Educational Links)

3. Westfall Help Desk
Login Page

4. Insert Username
Click Submit

5. Click the Maint
Request Tab for
Maintenance
Access to the Maintenance Help Desk

6. Step 1:
Enter First Name,
Last Name, and
Email
Step 2: Location
Enter Area,
Area/Room Number,
Click Yes to remember
Step 3: Select Problem Type
Click on the Icon that
best describes your
issue

7. Step 4:
Enter a description
Step 5:
*Is not a required field
Step 6: Purpose
Click drop down arrow
to select purpose
-General Grounds
-General Maintenance
-Other
-Vandalism
Step 7: Submittal Password
Type in: password
Step 8:
Click Submit

8. Click the IT
Request Tab
for Technology
Access to the Technology Help Desk

9. Step 1:
Enter First Name,
Last Name, and
Email
Step 2: Location
Enter Area,
Area/Room Number,
Click Yes to remember
Step 3: Select Problem Type
Click on the Icon that
best describes your
issue

10. Step 4: Describe request
Enter a brief description
Step 5: Tag Number
*Is not a required field
Step 6: Purpose
Click drop down arrow
to select purpose
-ES Media Retrieval
-Technology
-Transportation
Step 7: Submittal Password
Type in: password
Step 8:
Click Submit

11. Creating a New Help Desk Account
Type in your
Email Address
Enter your
Last Name
Click Submit

12. Creating a New Help Desk Account
Type in your
First Name
Click Submit

13. If you have any questions about the
Help Desk please contact the
Westfall Technology Department