This document provides instructions for accessing and submitting requests to the Westfall Help Desk for maintenance and technology issues. It outlines 8 steps for submitting a request, including entering contact information, describing the issue and location, selecting a request type, and providing a password before submitting. It also describes how to create a new account with first and last name and email address. The help desk can be used to request assistance with general grounds, maintenance, technology, or other issues.