SlideShare a Scribd company logo
Forms | User Experience
Data Driven
Inbound Marketing
Company
Make it fun
Life is short. No one wants to fill out a form. Be conversational. Be funny. Gradually engage. Do the unexpected.
1) Forms should be one column.Multiple columns disrupt a users vertical momentum.
Label
Input
Input
Input
Input
Label
Do Don’t
Label
Label
Input
Label
Input
Label
Input
Label
Input
Label
2) Pre-fill/auto-detect as much as you can. Always help your respondent. If you already know
some information about him, pre-fill those fields or even don’t show them at all.
Name
Email
Don’t
Phone
Country
Name
Input
inboundmantra@gmail.com
+91-0909090090
India
Email
Do
Phone
Country
Source - uxplanet.org
3) Use autofocus- Automatically activate the first field (or the needed one) in the form. In that
way you give a hint to a respondent where he should start and as a result, significantly boost
the whole process.
Name
Input
Input
Input
Input
Email
Don’t
Phone
Country
Name
| Input
Email
Do
Phone
Country
Input
Input
Input
4) Use labels outside the fields. The main rule here is not to hide the labels while answering,
so the respondent will not loose the context.
Name
Email
Phone
Country
Don’t
Name
Input
Email
Do
Phone
Country
Input
Input
Input
5) Align text to the left, and above the form field box. (Top align labels) Users complete top
aligned labeled forms at a much higher rate than left aligned labels.
Name Input
Email
Don’t
Phone
Country
Input
Input
Input
Name
Input
Email
Do
Phone
Country
Input
Input
Input
Source - uxmovement.com
6) Title your form to motivate viewers.
Name
Input
Input
Input
Input
Email
Don’t
Phone
Country
Name
| Input
Email
Do
Phone
Country
Input
Input
Input
SIGN UP TO DOWNLOAD NOW
7) Place checkboxes (and radios) underneath each other for scannability. Placing checkboxes
underneath each other allows easy scanning.
What does main source mean?
Do
Lorem ipsum
Lorem ipsum
Lorem ipsum
Lorem ipsum
Lorem ipsum
Lorem ipsum
Don’t
What does main source mean?
Lorem ipsum Lorem ipsum Lorem ipsum
Lorem ipsum Lorem ipsum Lorem ipsum
Lorem ipsum Lorem ipsum Lorem ipsum
8) A call to action should state the intent.
Name
Input
Email
Do
Phone
Sign Up
Input
Input
Name
Input
Email
Don’t
Phone
Submit
Input
Input
9) Ditch the * and denote optional fields
Name
| Input
Email
Do
Phone
Country - Optional
Input
Input
Input
SIGN UP TO DOWNLOAD NOW
Name*
| Input
Email*
Do
Phone*
Country
Input
Input
Input
SIGN UP TO DOWNLOAD NOW
10) Divide fields into semantic groups.
If there are a lot of fields in your form, try
to divide them into semantic groups by
adding some additional spaces or section
titles between them. This approach gives a
respondent the feeling of gradual
answering and excludes such thoughts as
“Too many questions! I’ll leave this for
tomorrow…”.
Name
| Input
Date of Birth
Do
Email
Input
Password
Input
Phone
Input
Address
Input
City
Input
Country
Input
Personal
Account
Contact
Month Day Year
Name
| Input
Date of Birth
Do
Email
Input
Password
Input
Phone
Input
Address
Input
City
Input
Country
Input
Month Day Year
11) Be clear in your error messages.
Name
Input
Email
Do
Phone
Sign Up
Inboundmantra@gmail.com
Input
Name
Input
Email
Don’t
Phone
Sign Up
Input
Input
There is already an account with this email
I error found
12) Ask for a phone number if it's absolutely necessary. (Don’t specify that it’s optional).
Name
Input
Email
Don’t
Phone
Sign Up
Input
Input
Name
Input
Email
Don’t
Phone - Optional
Sign Up
Input
Input
Source - uxdesign.cc
13) Differentiate primary from secondary actions
Name
Input
Input
Email
Do
Phone
Sign Up Sign in
Input
Name
Input
Input
Email
Don’t
Phone
Sign Up
Input
Sign InSign in
14) Multi-step forms out-perform single-step forms
Submit details - get your free quote within 24 hrs!
Higher Education
Healthcare
Retail
Gallery
Municipalities
Manufacturing
Bank
Stadiums
Office Building
Religious Instit.
Restaurant
Not for Profit
Property Manag.
Education K-12
Museums
Other
Next
Email
Enter your email* My Job Title
-Please Select-
15) Use conditional logic to shorten your forms - Conditional logic is where you only display a
question if a user has answered a previous question in a certain way.
WEBSITE DESIGN MOBILE APP DESIGN HTML EMAIL DESIGN
IOS(APPLE) ONLY ANDROID ONLY BOTH
WEB MAINTENANCE
NEXT
AND NEED DESIGNS FOR :
I AM ENQUIRING ABOUT (SELECT AN OPTION)
16) When asking for addresses, use a postcode/zip code lookup to reduce field entry When
asking users to fill out their address, it’s best practice to just ask for a house number and
postcode/zip code, and then use a lookup service to suggest the full address.
Shipping Address
Shipping Address
Last Name
United States
Shipping Notifications
This is a business address
?
?
First Name
Company Name (optional)
Area Code Primary Phone
Street Address
Apt, Suite, Bldg, Gate Code. (optional)
City
Shipment notification emails are sent to the Billing Contact.
State 34593
17) Selectable images are among the most engaging question type
To start, select which instruments you trade:
? ? ? ?Stocks Currencies
Select one or more options above to get startedStep 1 of 2
Commodities Indices
18) Optimize the speed of your forms
19) Do not ask people to confirm their email or password twice
20) Do not place overly complicated legal messages near your buttons.
21) Upon submit, disable the submit button from being pressed again
22) Use the mobile device’s native features (camera, geolocation, date picker) to simplify
tasks
Thank You
Data Driven
Inbound Marketing
Company

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Ux tips for creating user friendly forms

  • 1. Forms | User Experience Data Driven Inbound Marketing Company
  • 2. Make it fun Life is short. No one wants to fill out a form. Be conversational. Be funny. Gradually engage. Do the unexpected.
  • 3. 1) Forms should be one column.Multiple columns disrupt a users vertical momentum. Label Input Input Input Input Label Do Don’t Label Label Input Label Input Label Input Label Input Label
  • 4. 2) Pre-fill/auto-detect as much as you can. Always help your respondent. If you already know some information about him, pre-fill those fields or even don’t show them at all. Name Email Don’t Phone Country Name Input inboundmantra@gmail.com +91-0909090090 India Email Do Phone Country Source - uxplanet.org
  • 5. 3) Use autofocus- Automatically activate the first field (or the needed one) in the form. In that way you give a hint to a respondent where he should start and as a result, significantly boost the whole process. Name Input Input Input Input Email Don’t Phone Country Name | Input Email Do Phone Country Input Input Input
  • 6. 4) Use labels outside the fields. The main rule here is not to hide the labels while answering, so the respondent will not loose the context. Name Email Phone Country Don’t Name Input Email Do Phone Country Input Input Input
  • 7. 5) Align text to the left, and above the form field box. (Top align labels) Users complete top aligned labeled forms at a much higher rate than left aligned labels. Name Input Email Don’t Phone Country Input Input Input Name Input Email Do Phone Country Input Input Input Source - uxmovement.com
  • 8. 6) Title your form to motivate viewers. Name Input Input Input Input Email Don’t Phone Country Name | Input Email Do Phone Country Input Input Input SIGN UP TO DOWNLOAD NOW
  • 9. 7) Place checkboxes (and radios) underneath each other for scannability. Placing checkboxes underneath each other allows easy scanning. What does main source mean? Do Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Don’t What does main source mean? Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum
  • 10. 8) A call to action should state the intent. Name Input Email Do Phone Sign Up Input Input Name Input Email Don’t Phone Submit Input Input
  • 11. 9) Ditch the * and denote optional fields Name | Input Email Do Phone Country - Optional Input Input Input SIGN UP TO DOWNLOAD NOW Name* | Input Email* Do Phone* Country Input Input Input SIGN UP TO DOWNLOAD NOW
  • 12. 10) Divide fields into semantic groups. If there are a lot of fields in your form, try to divide them into semantic groups by adding some additional spaces or section titles between them. This approach gives a respondent the feeling of gradual answering and excludes such thoughts as “Too many questions! I’ll leave this for tomorrow…”. Name | Input Date of Birth Do Email Input Password Input Phone Input Address Input City Input Country Input Personal Account Contact Month Day Year Name | Input Date of Birth Do Email Input Password Input Phone Input Address Input City Input Country Input Month Day Year
  • 13. 11) Be clear in your error messages. Name Input Email Do Phone Sign Up Inboundmantra@gmail.com Input Name Input Email Don’t Phone Sign Up Input Input There is already an account with this email I error found
  • 14. 12) Ask for a phone number if it's absolutely necessary. (Don’t specify that it’s optional). Name Input Email Don’t Phone Sign Up Input Input Name Input Email Don’t Phone - Optional Sign Up Input Input Source - uxdesign.cc
  • 15. 13) Differentiate primary from secondary actions Name Input Input Email Do Phone Sign Up Sign in Input Name Input Input Email Don’t Phone Sign Up Input Sign InSign in
  • 16. 14) Multi-step forms out-perform single-step forms Submit details - get your free quote within 24 hrs! Higher Education Healthcare Retail Gallery Municipalities Manufacturing Bank Stadiums Office Building Religious Instit. Restaurant Not for Profit Property Manag. Education K-12 Museums Other Next Email Enter your email* My Job Title -Please Select-
  • 17. 15) Use conditional logic to shorten your forms - Conditional logic is where you only display a question if a user has answered a previous question in a certain way. WEBSITE DESIGN MOBILE APP DESIGN HTML EMAIL DESIGN IOS(APPLE) ONLY ANDROID ONLY BOTH WEB MAINTENANCE NEXT AND NEED DESIGNS FOR : I AM ENQUIRING ABOUT (SELECT AN OPTION)
  • 18. 16) When asking for addresses, use a postcode/zip code lookup to reduce field entry When asking users to fill out their address, it’s best practice to just ask for a house number and postcode/zip code, and then use a lookup service to suggest the full address. Shipping Address Shipping Address Last Name United States Shipping Notifications This is a business address ? ? First Name Company Name (optional) Area Code Primary Phone Street Address Apt, Suite, Bldg, Gate Code. (optional) City Shipment notification emails are sent to the Billing Contact. State 34593
  • 19. 17) Selectable images are among the most engaging question type To start, select which instruments you trade: ? ? ? ?Stocks Currencies Select one or more options above to get startedStep 1 of 2 Commodities Indices
  • 20. 18) Optimize the speed of your forms 19) Do not ask people to confirm their email or password twice 20) Do not place overly complicated legal messages near your buttons. 21) Upon submit, disable the submit button from being pressed again 22) Use the mobile device’s native features (camera, geolocation, date picker) to simplify tasks
  • 21. Thank You Data Driven Inbound Marketing Company