bank manager job analysis

2. Job Analysis of Branch Manager
Alfalah Bank
REPORT ON JOB ANALYSIS

3. Group members
 Izhar Alam
 Kifayat
 Khadim Hussain
 Razmeer khan
 Amir

4. Introduction
Bank Alfalah Limited is a private bank in Pakistan
owned by the Abu Dhabi Group.
Bank Alfalah was incorporated on June 21, 1997
as a public limited company.
Bank Alfalah is the 6th largest bank of Pakistan
with 648 branches in Pakistan and abroad.

5. Introduction of interviewee
The manager interviewed for the purpose of
job analysis is Amir Uddin. He works at the
Bank AlFalah.
Address : Bank AlFalah, Hayatabad,
Karkhano Market, Jamrud road, Peshawar,
Pakistan
Contact : 091-5822903-907

6. Job title
Reports to
Duties &
Responsibilities
Regional headquarters / Managers
All the departments of the branch
Marketing of the bank which includes achieving the
deposit targets
Job purpose
Plan, direct & control the cash counter services &
branch operations and distribution of work among
staff & provide quality service to the customers.

7. Minimum Qualifications
Behavioral Skills
Minimum Experiences
Job related Skills
Bachelor's/Master’s Degree in Business Administration or any related
specialization
4-6 Years of experience in relevant
field
Strong knowledge & experience of bank’s operating
procedures
1: Strong communication
2: Problem solving and decision making
3: Customer dealing skills

8. JOB OPPORTUNITY AT BANK ALFALAH LIMITED
Bank Alfalah requires energetic, career oriented & motivated individuals to join its progressive team for the
following position (including Islamic Banking)
BRANCH MANAGER
LOCATION: ALL MAJOR CITIES IN
PAKISTANJob Objective:
Managing & leading the branch effectively to achieve liabilities & SME targets; implementation of superior customer
services standards.
Job Requirements:
• Post Graduate from foreign/HEC recognized University
• Minimum 4-6 years of banking experience in all major areas including credits and operations, with at least 2
years Branch Manager
• Customer services skills; ability to build and maintain a loyal customer base & ensure continued customer
satisfaction
• Candidates applying for Islamic banking should possess good knowledge of Islamic modes of Financing
Interested candidates who fulfill the above criteria may apply within 15 days from the date of advertisement.
Send your CV on the below mentioned address with Job Title/Location mentioned in the Cover Letter & the
Envelop.
Human Resource Division
5th Floor, Plot # 10, Hayatabad, Peshawar,
Pakistan
www.bankalfalah.com.pk
Only shortlisted candidates will be called for interview
Keep on visiting our website for other challenging assignments in Corporate Banking & other Divisions
(Wee are Equal Opportunity Employer)

10. Selection
Process
.
Group Discussion
Personal Interview
Medical examination
Background
Investigation
Written Test
Initial Screening
Job Offer

11. Question 1:-
• I am the person that learn
quickly & perform better under
pressure, am a very good team
player that motivate others in
other to achieve the company’s
common goals.
• I have relevant skills &
experience

12. Question 2:-
• I was motivated both by the
challenge of finishing the projects
on time & by managing the teams
that achieved our goals.
• I want to be successful in my job,
both for my own personal
satisfaction & for my employer.

13. Question 3:-
• Explaining key skills & strengths,
namely – Quick learning,
excellent communication skills,
etc.

14. Task Analysis Record Form
Task List
When & How
Often
Performed
Quantity &
Quality of
Performance
Conditions
Under Which
Performed
Where best
Learned
Skills or
Knowledge
Required
1:- Plan & direct
the bank
operations
2:- Supervise the
human resource
3:- Excellent
services to
Customers
4:- Supervise/Sign
periodic reports
5:- Achieving
deposit targets
24/7
Monthly
Excellent
Excellent
Normal
condition
Planning skills &
interpersonal skills
Interpersonal
skills &
consumer
services skills
On the job
On the job
On the job
On the job
On/off the job
Supervisory skills
Costumer services
skills &
communication
skills
Normal
condition
Normal
condition
Normal
condition
Normal
condition
Excellent
Excellent
Excellent
Daily basis
Daily basis
Unknown
Supervisory skills

16. • What is a KPI?
• A Key Performance Indicator (KPI) is a
measurable value that demonstrates how
effectively a company is achieving key
business objectives. Organizations
use KPIs to evaluate their success at
reaching targets.

17. Build relation with
customers
Strong relation with
employees
Plan & direct the operations
of the branch

18. Value
based
services
Bank
statement
s E-mail
facilities
Time
manageme
nt in
operations
Feedback
box
Promotion
Authority
Strong customer relation…

19. Strong relation with employees …