Slides for the report on workshop session on “Web Site Redevelopment” (session A6) at the IWMW 2001 event held at Queen's University Belfast on 25-27 June 2001.
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a6
1. A6: Web Site Re-development
Led by Miles Banbery,
University of Kent at Canterbury
2. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Abstract
How often should redevelopment be done?
How can we get institutional support for the
necessary work?
How do you assess what needs doing and the
effectiveness of your current provision?
Re-development in-house or buy-in?
What user testing should/can be done?
3. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Format
Overview of redevelopment issues
Group sessions
Assessing effectiveness
Winning institutional support
In-house vs out-source
User testing
Case study - Kent re-design last summer
4. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (1)
Assessing effectiveness:
Surveys of potential student and other opinions by
national bodies (HEIST or CASE/HEERA)
Brief sheet on using cookies - pros and cons/how-tos
Hints’n’ideas on “How to measure effectiveness”
Winning institutional support
Shared experience of departmental models cross-sector
Awareness amongst snr.mgt that changes have to happen
Advice on pay and skill-sets necessary to do satisfactory
work
5. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (2)
In-house vs out-source
– How to deal with an external company
– How to write a brief, example contracts, approved
companies, HE consultancy to assist
– Professional recognition - chartered status - for web
.cos
– Web-Focus gateway - UK HE/FE in-house or not, if not -
who did it?
User testing
– How to user test in UK HE - factsheet, case studies
6. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (2)
In-house vs out-source
– How to deal with an external company
– How to write a brief, example contracts, approved
companies, HE consultancy to assist
– Professional recognition - chartered status - for web
.cos
– Web-Focus gateway - UK HE/FE in-house or not, if not -
who did it?
User testing
– How to user test in UK HE - factsheet, case studies