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Supporting Institutions in Changing Times: Manifesto

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Slides by Kjell Eldor-Evans, Manifesto for panel session on Supporting Institutions in Changing Times.

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Supporting Institutions in Changing Times: Manifesto

  1. 1. Kjell Eldor-Evans Product and Innovation Lead, Manifesto
  2. 2. Future Foundry. Future Foundry is Manifesto’s dedicated innovation hub. We assemble teams of strategists, creatives and technologists to help unlock opportunity in your organisation.
  3. 3. Driving change requires taking an informed and structured approach to problem solving
  4. 4. ● Products ● Services ● Ways of working
  5. 5. What approach do we use?
  6. 6. Framing problems, really clearly What approach do we use?
  7. 7. Framing problems, really clearly Proving / disproving solutions What approach do we use?
  8. 8. Framing problems, really clearly Proving / disproving solutions ● Is this actually a problem? What approach do we use?
  9. 9. ● Is this actually a problem? ● Are we focusing on the right problem? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  10. 10. ● Is this actually a problem? ● Are we focusing on the right problem? ● Is this problem worth solving right now? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  11. 11. ● What’s the right method to apply? ● Is this actually a problem? ● Are we focusing on the right problem? ● Is this problem worth solving right now? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  12. 12. ● What’s the right method to apply? ● What might a solution look like? ● Is this actually a problem? ● Are we focusing on the right problem? ● Is this problem worth solving right now? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  13. 13. ● What’s the right method to apply? ● What might a solution look like? ● Is the solution viable? ● Is this actually a problem? ● Are we focusing on the right problem? ● Is this problem worth solving right now? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  14. 14. ● What’s the right method to apply? ● What might a solution look like? ● Is the solution viable? ● Is the solution desirable? ● Is this actually a problem? ● Are we focusing on the right problem? ● Is this problem worth solving right now? Framing problems, really clearly Proving / disproving solutions What approach do we use?
  15. 15. Incremental change Radical change Value Value Value Value Value How do we define value?
  16. 16. “If it hasn’t got a problem statement, I ain't touching it!”
  17. 17. Strategy and vision Needs Competitors Business value Where do we start? Problem statement Problem statement Problem statement
  18. 18. A (person) who feels (negative feeling) about (reason) needs to (step) but faces (obstacle)
  19. 19. Hack day Design, test, deliver
  20. 20. Google design sprint Design, test, deliver
  21. 21. Solve the right problems, in the right order
  22. 22. Thanks!

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