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UK Space Agency - launching for superior results

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How the UK Space Agency has saved money and improved their web presence by moving to a shared content management platform. This session will cover how Eduserv developed a shared content management platform for the department of Business Innovation and Skills (BIS) and their partners (of which the UK Space Agency is one). It will also take the audience through the practicalities and potential benefits of using Sitecore CRM to implement a shared web service.

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UK Space Agency - launching for superior results

  1. 1. UK Space Agency – launching for superior results <ul><li>  </li></ul><ul><li>How the UK Space Agency has saved money and improved their web presence by moving to a shared content management platform. </li></ul>
  2. 2. Neil Williams – BIS Clair Passelle – UK Space Agency Robin Salter - Eduserv
  3. 3. What? bis.gov.uk is a shared website platform which provides participating organisations with a flexible, features-rich enterprise Content Management System and robust, resilient hosting and support at a fraction of the costs of going it alone.
  4. 5. Approx 2000 government websites in 2006 Approx 700 today
  5. 8. Why? <ul><li>Save money immediately </li></ul><ul><li>Save more money later </li></ul><ul><li>Simplify user experience </li></ul><ul><li>Maintain organisational identities </li></ul><ul><li>Join the modern world </li></ul>
  6. 9. Who?
  7. 10. Well? <ul><li>Save money immediately £2.5m </li></ul><ul><li>Save more money later </li></ul><ul><li>Simplify user experience </li></ul><ul><li>Maintain organisational identities </li></ul><ul><li>Join the modern world </li></ul>
  8. 11. Well? <ul><li>Save money immediately £2.5m </li></ul><ul><li>Save more money later c. £2m </li></ul><ul><li>Simplify user experience </li></ul><ul><li>Maintain organisational identities </li></ul><ul><li>Join the modern world </li></ul>
  9. 14. Well? <ul><li>Save money immediately £2.5m </li></ul><ul><li>Save more money later c. £2m </li></ul><ul><li>Simplify user experience </li></ul><ul><li>Maintain organisational identities </li></ul><ul><li>Join the modern world </li></ul>
  10. 17. Well? <ul><li>Save money immediately </li></ul><ul><li>Save more money later </li></ul><ul><li>Simplify user experience </li></ul><ul><li>Maintain organisational identities </li></ul><ul><li>Join the modern world </li></ul>
  11. 18. Delivering the solution <ul><li>Robin Salter, Eduserv Web Consultant </li></ul>
  12. 19. Eduserv <ul><li>Develop and deliver technology solutions that demonstrate savings for… </li></ul><ul><ul><li>Public sector, especially Government, Health and Education </li></ul></ul><ul><ul><li>Also for commercial organisations and the charitable sector </li></ul></ul>
  13. 20. Eduserv <ul><li>Commercial ethic but not-for-profit registered charity </li></ul><ul><li>Managed Hosting </li></ul><ul><ul><li>10 years experience </li></ul></ul><ul><ul><li>State of the art data centre facilities </li></ul></ul><ul><li>Web Development </li></ul><ul><ul><li>Specialise in content managed solutions, with customisation </li></ul></ul><ul><ul><li>Leading Sitecore partner in UK </li></ul></ul>
  14. 21. The Requirement <ul><li>From a sophisticated customer who knew what they wanted </li></ul><ul><li>Content managed solution </li></ul><ul><ul><li>All normal benefits </li></ul></ul><ul><ul><li>Ability to extend to meet particular requirements </li></ul></ul><ul><li>Controlled flexibility for partners </li></ul><ul><ul><li>Allowing partners to manage own sites within a single multi-site solution </li></ul></ul>
  15. 22. Why Sitecore? <ul><li>Our specialism </li></ul><ul><li>World leading enterprise CMS </li></ul><ul><li>Comprehensive ‘out-of-the-box’ functionality </li></ul><ul><li>Designed to be extended </li></ul><ul><ul><li>API </li></ul></ul><ul><ul><li>Configuration </li></ul></ul><ul><li>Support and community </li></ul><ul><li>Roadmap </li></ul>
  16. 23. Multi-site support? <ul><li>Out of the box, via configuration </li></ul><ul><li>www.bis.gov.uk </li></ul><ul><li>www.bis.gov.uk/ukspaceagency </li></ul><ul><li>www.bis.gov.uk/cst </li></ul><ul><li>www.ecgd.gov.uk </li></ul><ul><li>Security – partner’s given access to maintain their own web site data </li></ul>
  17. 35. Going a bit further – some examples <ul><li>Social media </li></ul><ul><li>Managing the content </li></ul><ul><ul><li>Keeping content up to date </li></ul></ul><ul><ul><li>Approving content changes </li></ul></ul><ul><li>Other site features </li></ul><ul><ul><li>Related publishing </li></ul></ul><ul><ul><li>Cascading panels </li></ul></ul>
  18. 36. Keeping Content Current <ul><li>Content owners list </li></ul><ul><li>Each item: </li></ul><ul><ul><li>Content owner – drop-down </li></ul></ul><ul><ul><li>Review date </li></ul></ul><ul><li>Review e-mails </li></ul><ul><li>Review reporting </li></ul><ul><li>All partner-specific </li></ul>
  19. 37. Managing content change <ul><li>Out-of-the-box </li></ul><ul><ul><li>Easy set-up of workflow – Submit / Review / Accept or Reject </li></ul></ul><ul><ul><ul><ul><li>Based on type of content </li></ul></ul></ul></ul>
  20. 38. Managing content change – Going Further <ul><li>Apply more complex custom rules to workflow </li></ul><ul><ul><li>Certain roles must submit certain document types for review </li></ul></ul><ul><li>E-mails to the content editors and central teams </li></ul><ul><ul><li>URL of page, who submitted change and any comment added. Partner-specific and optional </li></ul></ul><ul><li>Apply workflow dynamically via configuration to allow partners to have completely different workflow for same content types </li></ul>
  21. 39. Simplifying publishing
  22. 42. UK Space Agency Launching for superior results Internet World 2011 11 May 2011
  23. 43. <ul><li>The UK Space Agency is: </li></ul><ul><li>at the heart of UK efforts to explore and benefit from space. </li></ul><ul><li>The UK's space sector: </li></ul><ul><li>contributes £7.5bn a year to the UK economy; </li></ul><ul><li>directly employs 24,900 and; </li></ul><ul><li>supports a further 60,000 jobs across a variety of industries. </li></ul><ul><li>The UK space sector has been growing at some 9% per annum and has a 7% share of the global market. </li></ul>Launching for superior results
  24. 44. <ul><li>UK space provides superior results </li></ul><ul><li>Already everyday we are: </li></ul><ul><li>using space for TV, voice and data communications; </li></ul><ul><li>relying on space for weather forecasting and to support relief efforts in the aftermath of natural disasters; </li></ul><ul><li>exploring the furthest reaches of the Universe; </li></ul><ul><li>understanding our changing planet from the unique vantage point of space; </li></ul><ul><li>building a high technology industry that benefits everyday life </li></ul>The UK Space Agency is at the heart of these results
  25. 47. Sharing Coming Export Credits Guarantee Department Queen’s Award for Enterprise National Measurement Office Foresight Council for Science and Technology Go-Science British Hallmarking Council Restriction of Hazardous Substances Insolvency Service Competition Commission UK Commission for Employment and Skills CIC Regulator Assimilated Interested UK Recognised Degrees Shareholder Executive Public Sector Innovation Office of Fair Trading British Foreign & Commonwealth Office Research Councils Industry Training Boards Capital for Enterprise
  26. 49. Summary <ul><li>Customer with many ideas: BIS </li></ul><ul><li>Capable and extensible tool: Sitecore </li></ul><ul><li>Result </li></ul><ul><li>A flexible, maintainable site that meets the brief </li></ul><ul><li>Satisfied partners </li></ul><ul><li>Big savings </li></ul>
  27. 50. ?

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