1. IMRAN SHOUKAT
Near Al Bateen Airport AL Rawdat Abu Dhabi UAE
Phone # 00971566625704 mnjnj970@gmail.com
Personal profile:
Father Name Shoukat Ali
Nationality Pakistani
Date of Birth 28-March-1982
Religion Islam
Marital Status Signal
Education Profile :
. Metric 2004
Professional Skills :
. MS office (word, Excel,Powerpoint)
. In Page & Graphicdesigning
. InternetBrowsing & Blogging
Experience :
Pearl conational Lahore 2004 to 2006
Housekeeping Attendant
 Deliver excellentcustomer service,at all times
 Maintain high standards ofcleanliness and presentation in all back-of-house areas and customer areas
 Service all bedrooms and corridors,in line with companypolicy
 Create and work to daily job lists from the room status list,arrivals and departures list
 Keep up to date with current promotions and hotel pricing,to provide information to guests,on request,while maximising bed room
sales opportunities
 Maintain the stocking levels ofall point-of-sales and consumables
 Reportany maintenance issues immediatelyto line manager,including all furniture,fittings and equipment
 Resetlighting to the current standards

2.  Complete all periodical tasks,such as flipping mattresses,cleaning curtains and dusting lamp shades
 Store all soiled and clean laundryin line with companypolicy and complete the required documentation
 Fulfil all reasonable requests from guests,to ensure their comfort,satisfaction and safety
 Reportany security issues to line manager
 Maintain personal knowledge bycompleting in-house training and workbooks
 Always adhere to all companypolicies and procedures and licensing laws
 Be involved and contribute at team meetings
 Carry out instructions given by the managementteam and head office
Royal Plum Hotel & Restauruant Lahore 2007 to2008
Housekeeping Attendant
 Deliver excellentcustomer service,at all times
 Maintain high standards ofcleanliness and presentation in all back-of-house areas and customer areas
 Service all bedrooms and corridors,in line with companypolicy
 Create and work to daily job lists from the room status list,arrivals and departures list
 Keep up to date with current promotions and hotel pricing,to provide information to guests,on request,while maximising bed room
sales opportunities
 Maintain the stocking levels ofall point-of-sales and consumables
 Reportany maintenance issues immediatelyto line manager,including all furniture,fittings and equipment
 Resetlighting to the current standards
 Complete all periodical tasks,such as flipping mattresses,cleaning curtains and dusting lamp shades
 Store all soiled and clean laundryin line with companypolicy and complete the required documentation
 Fulfil all reasonable requests from guests,to ensure their comfort,satisfaction and safety
 Reportany security issues to line manager
 Maintain personal knowledge bycompleting in-house training and workbooks
 Always adhere to all companypolicies and procedures and licensing laws
 Be involved and contribute at team meetings
 Carry out instructions given by the managementteam and head office
Park Rotana Abu Dhabi UAE 2014 to Present
Deliver excellentcustomer service,at all times
 Maintain high standards ofcleanliness and presentation in all back-of-house areas and customer areas
 Service all bedrooms and corridors,in line with companypolicy
 Create and work to daily job lists from the room status list,arrivals and departures list
 Keep up to date with current promotions and hotel pricing,to provide information to guests,on request,while maximising bed room
sales opportunities
 Maintain the stocking levels ofall point-of-sales and consumables
Reportany maintenanceissuesimmediately to line manager,including allfurniture,fittingsand equipment
 Resetlighting to the current standards
 Complete all periodical tasks,such as flipping mattresses,cleaning curtains and dusting lamp shades
 Store all soiled and clean laundryin line with companypolicy and complete the required documentation

3.  Fulfil all reasonable requests from guests,to ensure their comfort,satisfaction and safety
 Reportany security issues to line manager
 Maintain personal knowledge bycompleting in-house training and workbooks
 Always adhere to all companypolicies and procedures and licensing laws
 Be involved and contribute at team meetings
 Carry out instructions given by the managementteam and head office
Well versed in
. English
. Urdu
. Hindi
Reference:
Will be providedon request