35. Being social is not the end goal but
an enabler to solve business
problems effectively and faster
36. Being social is not the end goal but
an enabler to solve business
problems effectively and faster
- Decrease human errors
- Decrease number accidents by
double digits – all in 1 year
- Reduced the shortage of vaccines
37. In ENGIE, we do social to solve a business need. Sharing
knowledge is about more efficiency, more productivity.
38. Sharing knowledge is about more
efficiency, more productivity
- Spareparts gasturbines: quick
delivery
- Expertise shared across countries
new business opportunities
- Best practices are shared
avoiding reinventing the wheel,
gaining time
39. People feel more emotionally connected to the organisation
and are proud to share their knowledge.
40. - Social collaboration leads to more
efficient meetings
- Gain of time
- Shorter feedback loops
increase of quality
41. - Social helps to build up a strong
brand
- We find solutions faster
- Faster time to market
- Improved product quality
- We are strongly connected with
our customers
42. Social helps to build up a strong
brand
We have one of the highest
percentages of active employees
globally that are happy to
associate
themselves with the company in
their personal Twitter profiles
43. - Social helps to build up a strong
brand
- We find solutions faster
44.
45.
46. Benefits employees Benefits organisation
Faster and easier
access to experts
and best practices
Increased efficiency
and productivity
Increased speed of
reaction
47. Benefits employees Benefits organisation
Faster and easier
access to experts
and best practices
Decision making
process is speeded up
49. Benefits employees Benefits organisation
Connected to
customer
Better and faster
answers to customer’s
questions – improved
product and service
quality
52. Executives also report that in the past three
years, social tools have increased employees’
ability to communicate more freely and to self-
organize with members of their teams.
They even say that the nature of work is
changing—that is, work is becoming more
project based, rather than team or function
based.
“
“
53. “ Social technologies are a vital
catalyst for individual and
organisational transformation “
66. 1. What have I learned today?
2. Share interesting content and add sense
- by drawing the attention to 1 paragraph
- by linking it to another ideology
3. Add visual material
4. Post a picture of a draft, a sketch
5. Share a slide of a presentation you’re working
on
6. Post a screenshot of the cover of a book,
explain why it helps you
7. Ask a question – ask for help
72. All staff should
- First check if the answer to a problem
already exists elsewhere in the organization
- Locate and consult with the most
knowledgeable people in the company
before making a decision
- Contribute and reply promptly when
colleagues seek input or advice
73. Managers should
- Actively encourage their teams to share
knowledge and to search for expertise
available in the organization
- Support the free exchange of ideas across
hierarchical and departmental levels
- Recognize and reward collaboration