This document discusses soft skills and identifies five important soft skills - time management, networking, teamwork, creative thinking, and conflict resolution. It defines soft skills as character traits and interpersonal skills that characterize how people interact. Some key benefits of soft skills mentioned include effective communication, problem solving, motivation, getting hired and promoted, and increased productivity. The document then provides more details about each of the five soft skills, including definitions and tips.
1. SOFT SKILLS
They are important
when looking for a
good job opportunity
and building a
successful career
1
2. What are soft skills?
-They are character traits and interpersonal skills that
characterize a person's relationships with other people.
- They go hand in hand with hard skills, which are teachable
abilities.
-Sociologists may use the term soft skills to describe a
person's emotional intelligence quotient (EQ) as opposed to
intelligence quotient (IQ).
2
3. Benefits of soft skills
Ability to communicate effectively
Brainstorming and solving problems
Being creative and motivated
Getting hired and promoted
Boosting workplace productivity
Ability to improve through failure or criticism
3
5. 1- Time Management
5
-Time management is the process of
organizing and planning how to divide
your time between specific activities.
- Good time management enables you
to work smarter so that you get more
done in less time, even when time is
tight and pressures are high.
- Failing to manage your time damages
your effectiveness and causes stress.
6. 2- Networking
6
A system of trying to meet and talk to
other people who may be useful to you
in your work. It serves as a way to
build relationships that offer mutual
professional benefits.
7. How to be a successful networker?
7
-Have a purpose and Take varied approaches
-Join a professional networking site, such as LinkedIn.
-Attend relevant events
-Follow up with people you meet
-Network internally as well as externally
-Stay in touch with your network
-Be trustworthy and be proactive
-Seek advice and support
-Share your expertise
- Learn from your experiences
8. 3- Teamwork
8
The activity of working well together as
a team
Effective teamwork is the key to a
successful business, as it increases
productivity levels and produces better
solutions to problems.
9. Tips for effective teamwork
Clarify roles, responsibilities and accountabilities
Set clear goals
Communicate with each other
Make decisions together
Build trust and get to know each other better
Celebrate differences/diversity
Examine and improve teamwork processes and practices
9
11. What is a conflict Resolution?
Conflict resolution is the process by which two or more parties reach a
peaceful resolution to a dispute. In the workplace, there can be a
variety of types of conflict:
Conflict may occur between co-workers, or between
supervisors and subordinates, or between service
providers and their clients or customers.
Conflict can also occur between groups, such as
management and the labor force, or between whole
departments.
11