This document discusses using a loyalty and engagement platform to improve employee experience and benefits. It highlights features like communication tools, an engagement framework, surveys, coaching apps, and recognition tools. It also discusses using the platform to offer and track employee healthcare benefits and wellness programs. The platform aims to provide simple, accessible benefits for organizations of all sizes across Southeast Asia. It uses gamification, rewards, and analytics to boost engagement for both employees and customers.

1. Engagement Redefined.
Platform
Marketing
Lifestyle
Monetizing
Customer Behavior
in the Digital Economy
Jovin Shen
Sales Director
jovin@perxtech.com

2. In the creator and
digital economy,
Customer Experience IS
the new product

3. Digital Transformation does not
stop at Direct to Consumers.
Brands are building and strengthening
their own B2B2X ecosystems.
Revenue-Model Innovation

4. Human Capital Management Suite

5. Communicate
Engage
Recognize
Measure Reassess
Understand Coach
Employee Communications Apps & Platforms
Employee Engagement Framework
• Personality / Team Profiling
• Social Graph
• Voice of Employee Surveys
• One-to-One Coaching Apps
• Manager Advice Tools
• Goal and OKR Setting
• Performance Reviews
• Goal and OKR Attainment
• Social Feedback
• Assessments
• Social Recognition Tools
• Tangible Rewards Tools
• Compensation Management
• Career Development Opportunities
© 2019 Gartner Inc

6. The State of
Employee
Benefits
While every employee benefits
plan is unique, it is important to
understand if the employee
benefits offered match the
requirement.
We want to ensure that we
provide SE Asia’s organizations
with insurance and health
benefits that are simple,
accessible and inclusive.
We want to enable each and
every company to provide
high-quality health and
benefits cover to their
employees, no matter how
small or big they are.
Benefits Builder
E
Employee Only
ESC
Employee + Spouse + Children
ESCP
Employee + Spouse + Children + Parents
MSA FSA
Hospitalization
Expenses
Accident & Life Primary Healthcare
& Wellness

7. Employee Flow
Activate benefits on the go
Track claim usage
on the go
Digital health ID
Team Wellness
Quizzes, Surveys
Campaigns, Vouchers,
Badges

8. Perx Solution + Intro

9. Sample Customers

10. Perx Lifestyle Marketing Platform
Impact
Dashboard
Campaign & Reward Analytics
Configurable Charts,
Reporting & Dashboards
Loyalty Performance Analytics
Behavioral Analysis
Advanced Analytics
Loyalty
Management
Dynamic Rule-Based
Loyalty Mgmt.
Configurable Earn
& Burn Rules
Supports Open &
Closed-Loop Programs
Membership Tiers Mgmt.
Campaign
Management
Campaign Creation & Mgmt.
Invite & Earn Engagements
Event-based Engagements
Machine driven Customer Segmentation
Referrals & Surveys
Advanced Rules Engine
Gamification
Scratch X
Shake X
Tap Tap Challenge
Advent Calendar
Leaderboard Challenge
Mystery Box
Team Challenges
Spin the Wheel
Quests
Probability Engine
Rewards
Rewards Creation & Mgmt.
Manage Rewards Inventory
& Catalogues
Multiple-Merchant
Redemptions
Machine driven Rewards
Recommendations
Social Gifting
Rewards Marketplace
Merchant
Self-Service Portal for
Merchants Onboarding
Configurable Approval
Workflow for Merchants’
Rewards & Campaigns
Create Merchants
Merchant Locations
Merchant Definition
Rules Engine
Customer Action Editor
Configurable Omni-channel
Event Triggers
Rule-based Journey Builder
Multi-Reward & Multi-Action
Campaign Automator

11. Examples of Insurance
Business Objectives
WHAT WE SOLVE?
Do
these
challenges
sound
familiar?
Increase Policy Sales
Increase customer
touchpoints
Reward customers
instantly
Enrich Customer
data
Build customer
loyalty
Surprise & Delight
Customers
Improve referral
program outcomes
Drive Agents
Network Performance
Boost product
cross-sell & upsell
Build a rewards
marketplace
Increase Customer
LTV
Reduce Policy
renewal churn

12. Engagement
Redefined.
Built for the
mobile-first economy