ADI Program Information Webinar

Delivering Digital Together
ADI Program
Information Webinar
17th January 2024

ADI Programme
Information Webinar
17th January 2024

3
Session outline
Why now is the right time to upskill in digital insurance
ADI Program essentials
2
3
Welcome & Intros
1
S
How to enrol
4
Q&A & Close
5
60
mins

TDI Hosts
Malini Nagaria
Head of TDI Academy
M 3
Dr Graham Spriggs
Director, Curriculum & Assessments

The leading platform for exploring, learning and delivering digital across the insurance world
Helping individuals & companies across the industry
explore, learn and deliver digital, for the benefit of
insurance professionals, their employers, the broader
industry, insurance customers and society.
OUR PURPOSE
HOW WE DO IT
Run by a team of industry specialists.
From the industry, for the industry. Since 2012.
5
MUST SEE !
Click to Watch
60 second TDI video
Learn: TDI Academy - modern certified learning programs
Deliver: Membership Services – Corporate & ITD Membership support
Explore: Content & Resources – free for all members across the industry
M

6
Session outline
2
3
Welcome & Intros
1
S
How to enrol
4
Q&A & Close
5
60
mins

We are in a digital age…and it is just getting started
M
Source: We are social 2023 report
Globally connected Adopting the next wave of AI lead innovation
Source: Tooltester
7

Digital Transformation is firmly on the agenda of all leadership teams
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arketing &
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Data &
Analytics
Process
Automation
Underwriting
&
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1. CV19 has accelerated digital adoption and customer
expectations – insurers must catch-up
2. New technology is enabling insurers to change at 2 levels –
Value Chain Innovations & New Digital Business Models
3. Exponential increase in policy volume being enabled through
new technologies
4. Role of insurers changing from Payer to Partner
5. Platforms & Ecosystems are becoming a key part of the future
distribution landscape
Improving Reinventing
Today Tomorrow
Value Chain New Digital
Innovations Business
Models
1
4 5
1
2 3
4 5
8
M

But Digital Transformation is not easy
Source: PwC
9
M

Developed in
2019
Launched in
2020
Scaling well in
2021
TDI Academy is the only global L&D platform on
digital insurance
On-demand Interactive Practitioner-led
with case studies
Relevant &
up-to-date
M 10

TDI Academy
- participation
from around the
world
> 5,000 Participants
> 50 Companies
> 50 Countries
> 100,000 Completed
Lessons
11
A unique, market-leading, virtual business school for digital
insurance with participation from around the globe
M

12
Session outline
2
3
Welcome & Intros
1
S
How to enrol
4
Q&A & Close
5
60
mins

13
1. Online study
7 Courses consisting of 56 lessons – pre-
recorded and accessed via our online
platform
8 1-hour lessons for each Course
presented by a Faculty of Industry Experts
Mandatory MCQs and lesson feedback
12-20 hrs a month watching 8x lessons
Starts 6th March 2024
(Next cohort in Sep-24)
3. Assignments
6-8 hrs a month
2. Live weekly Discussion Groups
2-4 hrs a month
Designed to discuss content and engage with
other participants and Program mentors
1 hour each week from 11-12 CET and 5-
6pm SG – 28 in total (every Weds for March)
Minimum attendance of 2x Discussion
Groups per Course
Business-related assignments for each
Course
Pass a minimum of 4 out 7 assignments
Guidelines and templates provided
ADI Program Summary and Core Requirements
The world’s only ‘mini-MBA’ in digital insurance
Who should attend? Heads of function or business units, high performers, (future) senior leaders, team leaders, and digital
technology and innovation specialists from all functions
Timezones: Suitable for those in EMEA and APAC timezones due to the timings of the Discussion Groups; CDI+Latam is an alternative
program for Latam region run in Spanish; for this and US based enquiries, contact Malini directly
Price: US$3,750 per pax
G Delivering Digital Together
7 months of online learning + live virtual sessions – time commitment of 20 – 30 hours a month

1.1 4th Industrial
Revolution
1.2 Our Connected
World
1.3 The Power
Of Social
1.4 Changing
Consumer Behaviours
1.5 The Future of
Insurance
1.6 Why Data
Is King
1.7 The innovation
Imperative
1.8 Insurance
Rebooted
OUR CHANGING
WORLD
Course 1
2.1 Tech Trends
Impacting Insurance
2.2 AI, Machine
Learning, & RPA
2.3 Blockchain
2.4 IoT
2.5 Chatbots &
Generative AI
2.6 Immersive
Technologies
2.7 APIs &
Microservices
2.8 Tech Architecture
Best Practices
TECH ENABLERS
Course 2
3.1 The Power
Of Data
3.2 Python Basics
3.3 Python
Intermediate
3.4 Data Visualisation
& Example Tools
3.5 Machine Learning
3.6 D&A Use
Cases – Property &
Casualty
3.7 D&A Use Cases
– Life & Health
3.8 Predictive
Modelling
DATA & ANALYTICS
Course 3
4.1 Sales Tools
For Insurance Agents
4.2 Underwriting –
Life & Health
4.3 Underwriting –
Property &
Casualty
4.4 Digital Product
Development
4.5 Service &
Administration
4.6 Claims –
Life & Health
4.7 Claims –
Property &
Casualty
4.8 Implementing
Value Chain
Innovations
VALUE CHAIN
INNOVATIONS
Course 4
5.1 Platform &
Ecosystems
5.2 Microinsurance
5.3 Embedded &
On-demand
Insurance
5.4 Comparison
Sites
5.5 Community,
Affinity, & Peer-to-
Peer
5.6 Health & Wellness
5.7 Commercial
Insurance
5.8 Building New
Digital Business
Models
NEW DIGITAL
BUSINESS MODELS
Course 5
7.1 Why Strategy
Beats Execution
7.2 Ethics &
Regulations
7.3 Transforming
the Old vs. Building
the New
7.4 Partnerships in a
Digital World
7.5 Change Management
as a Discipline
7.6 Agile & Lean
Basics
7.7 Cultural Change
for a Digital World
7.8 How to Succeed
When Most
Transformations Fail
STRATEGY &
TRANSFORMATION
Course 7
6.1 Customer
Experience
6.2 Direct Digital
Marketing
6.3 Data-led
Marketing
6.4 MarTech
6.5 The Power of
Content
6.6 Omni Sales &
Service
6.7 Customer Lifetime
Value & Customer
Advocacy
6.8 Out-of-Industry
Examples
CUSTOMER EXPERIENCE
& MARKETING
Course 6
14
Regularly updated
Pre-recorded lessons
available on-demand in 20
languages
Focused on practical vs
theory
Relevant & applicable for
all
Curriculum For ADI Program
G

TDI Academy Faculty
15
G

"The ADI course has fundamentally re-
wired my brain, it is one of the best
investments I ever made."
NPS Rating
+51%*
Excellent
300+ ADI participants, 34 countries, 36 companies & 10 completed cohorts to date
(and counting!)
16
G

Multilingual lessons available
Lesson videos captioned in 20 languages
and multilingual interfaces:
DUTCH JAPANESE
CHINESE
INDONESIAN
GERMAN
FRENCH MALAY
ARABIC
ENGLISH KOREAN
HINDI
ITALIAN
THAI
RUSSIAN
VIETNAMESE
TURKISH
POLISH
SPANISH
TAGALOG
PORTUGUESE
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Weekly Discussion Groups
Active participation is part of the Program
• Weekly Discussion Groups are not lectures
• Minimum attendance of 2 per Course
• Most attend all
• Progress call out each week–keeping up to speed
• Use chat or come on live to ask questions / make
comments and connect with participants
• Monthly extended 90-minute session–to include break
outs, networking, and small group interaction
The more you commit – the more you get out of ADI
• For the March-24 cohort, these will be held on a Weds at 5-6pm SG / 11-12am CET with every
4th DG being an extended 90-minute session (CET sessions will be at 10-11am CET until end
March)
• Cohort kick off will be on 6th March for 90 mins to go through the program in detail with
participants
• First live Discussion Group will be held on 13th March at 5-6pm SG/ 10-11am CET
FORMAT: FREQUENCY:
• 4 per course–1 hour; every 4th session is
an extended 90-min session
• 28 in total for the Program
• Must attend a minimum of 2 per Course
• For March 2024, Weds @ 5pm SG and
11am CET
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• 1 hour (every 4th session is 90 mins)
• Participants attend via Zoom
• Review 2 lessons per session
• Industry experts attend if possible
• Q&A and discussion, including polls
• Weekly news item from recent news
to discuss
• Program updates

Business-Related Assignments
FORMAT:
• 1 per Course, 7 in total
• Participants must complete a minimum of 4
during the Program
• Business related:
- Course 1: Essay (compulsory)
- Course 2: Case study
- Course 3: Essay or practical hands-on exercise
- Course 6: Essay
- Course 7: Business plan (compulsory)
• Lots of choices – you can pick areas of interest
• Clear instructions on each assignment,
including templates and guidelines
DEADLINES & RULES
• Courses 1 and 7 are mandatory
• Deadlines are strict—Up to one week
extension with a reason
• Must complete all lessons, pass quizzes,
and complete lesson and course
feedback before submitting assignment
MARKING
• Independent marking
• Pass or fail within 21 days of submission
• You will receive feedback on each
assignment
• Option to resubmit within one month if you
fail the first time
• Minimum of 4 assignments throughout the Program to pass
• Allow 8-12 hours to complete each assignment
19

How will participants benefit?
Use your qualification with pride to help accelerate the digital
transformation of insurance.
Help your company, boost your career, and ensure you stay at
the top of your game.
Deeper understanding of
digital insurance
• New skills & new perspectives
on digital insurance
• Practical knowledge to
advance careers
• Strategic insights
Recognised internally
and externally
• Participant assessments
• Leading to professional
designation
• Digital badge, certificate, &
plaque issued upon completion
Access to lifelong learning
• TDI knowledge base
• Program access for 12 months
after completion
Access to professional network
• Global connectivity
• TDI Academy Alumni
20

If you want to level up and immerse yourself in the
changes taking place in the insurance industry
and what to do about them, I can highly
recommend investing time to the ADI Program
Bob Crozier
Managing Director, Chief Architect
Global Operations and Automation
For anyone with a desire to up-skill in order to truly
understand the changes taking place in the
insurance industry, I can highly recommend
investing time to the ADI Program
Emma Ines
Head of Operations, Governance & Assurance
MetLife Hong Kong
It was a thoroughly enjoyable experience to get
this deeper understanding of our ever changing
digital world, with a strong emphasis on real
world implementation
Kevin Purcell
Head of Operational Excellence, Zurich
A fulfilling learning journey for me – supported
by credible mentors, an engaged cohort of
participants, and exciting relevant content on
digital in insurance
Monica Lacanilao
HR Business Partner, Sun Life Hong Kong
Review more testimonials from participants
ADI Testimonials
Hear from our Alumni
Video
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Feedback summary from all ADI completed Cohorts to date
ADI Feedback from 10 completed Cohorts, >300 Participants and >5,000 individual ratings
To date, > 70% of ADI Participants say they have learnt a lot or a significant amount
Average NPS
+51%
Excellent rating
Average Lesson
Rating
8.5/10
Average Course
Materials Rating
8.7/10
G

23
Session outline
2
3
Welcome & Intros
1
S
How to enrol
4
Q&A & Close
5
60
mins

Enrol before end of Jan-24 for discounted rates
25
SPECIAL
DISCOUNTED
RATES FOR ADI
FOR OUR MARCH
2024 COHORT
Pre-purchase is needed by 31st Jan 2024 for
participation in March 2024 cohort, starting on 6th
March 2024. Unused participant seats can be carried
forward once to the September 2024 cohort
# of enrolled ADI
participants
Non-discounted
rate per pax
Discounted
rate per pax
Total investment
1-3 US$3,750 US$3,250 US$3,250
3-5 participants US$3,750 US$3,000 US$9-15,000
6-10 participants US$3,750 US$2,500 US$15,000-25,000
11+ participants US$3,750 US$2,250 US$24,750+
Early bird bonus - receive US$500 off individual program fee if you enrol by 31st Jan 2024
• Company sponsored vs individually funded
• Obtain company approvals if required
• We will collect some registration details from you and then invoice you
• Your place is secured through an upfront payment – US$3,750 per pax if after 31st Jan 2024
- Payment online by credit card
- Bank transfer
• Once payment is received, we will confirm your place and you will be emailed further information about the Program and the kick-off, which is on
Weds 6th March, 1-2 weeks before the start date
If you would like to enrol for the 6th March cohort, please confirm your details to us by 14th February
Email to enrol: Admissions@the-digital-insurer.com

Program Schedule 2024-25
Jan Feb Mar Apr May Jun Jul Aug Sep OCT Nov Dec
Virtual
Mini-MBA
Complete in 7 months
On-Demand Certificate
Complete in your own time
Enrol anytime – 12 months access
2025
2024
Cohort 12: 6th Mar 2024 – 2nd Oct 2024
Cohort 13: 10th Sept 2024 – 15th Apr 2025
Jan Feb Mar Apr
26
M

Certificate in Digital Insurance (CDI) Overview
7 courses from
industry experts
Each course has 8
one-hour lessons
100% online
At your own pace
Multiple Choice
Questions (MCQ’s) for
each lesson & course
Complete a minimum of
32 lessons
+12 Months access
Alternative to ADI - same curriculum as ADI but complete at your own pace without assignments or discussion groups.
Complete a minimum of half the curriculum to obtain your CDI Certificaction. Can upgrade from CDI to ADI
27
US$1,400 per pax

28
Session outline
2
3
Welcome & Intros
1
S
How to enrol
4
Q&A & Close
5
60
mins

Ask us anything!
Malini Nagaria
Head of TDI Academy
malini.nagaria@the-digital-insurer.com
M/G
Dr Graham Spriggs
Director, Curriculum & Assessments
graham.spriggs@the-digital-insurer.com
29

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