Webinar : Competing for tomorrow’s leaders – How MENA insurers can win the war to secure & retain talent in the digital age

1. Delivering Digital Together

2. Delivering Digital Together
Disclaimer
Presentations are intended for educational purposes only and do not replace independent
professional judgment. Statements of facts and opinions expressed are those of the
participants individually and, unless expressly stated otherwise, are neither the opinion nor
position of The Digital Insurer. The Digital Insurer do not endorse or approve, and assume
no responsibility for, the content, accuracy or completeness of the information presented.

3. Delivering Digital Together
Welcome
Simon Phipps
Founder
The Digital Insurer

4. Delivering Digital Together
Today’s Agenda
60
Minutes
Welcome
Opening remarks
Fireside chat
• Dr Abdulla Sultan
• Frederik Bisbjerg
• Andreas Buelow
Closing reflections
Close

5. Delivering Digital Together
Housekeeping
How to participate
If you have a question please type into the Q&A area
If you have a comment please type into the chat area
Polls
We’re using both Menti and Zoom polls today
You can activate the Menti polls now via the QR code or by going to Menti.com
Please respond to the poll questions throughout the webinar
Your experience
You can select slides only, slides + speaker, speaker only
We will post links to booths and other info in the chat area
Post-event
We will send an email with recordings of the event including links to slides in a few days.
5
SP
OR Go to Menti.com
and enter the code:
8701 3237

6. Delivering Digital Together
Today’s Presenters
Andreas Buelow
Partner,
Arthur D. Little
Frederik Bisbjerg
Digital Insurance and
Transformation
Expert, Beyon Digital
Dr. Abdulla Sultan
Chief Executive
Officer, Bahrain Kuwait
Insurance Co.

7. Delivering Digital Together
OR Go to Menti.com
and enter the code:
8701 3237
Menti - Poll 1
Question
Which country are you connecting from today?

8. Delivering Digital Together
OR Go to Menti.com
and enter the code:
8701 3237
Menti - Poll 2
Question
Which function most closely matches your current role in your company?
1. C-Suite
2. Distribution
3. Underwriting
4. Claims
5. Customer Service
6. Actuarial
7. Marketing
8. IT
9. Human Capital
10.Accounting / Finance

9. Delivering Digital Together
Andreas Buelow
Partner,
Arthur D. Little
Opening remarks

10. 10
Source: Arthur D Little Analysis
Talent management in insurance happens as technology & data dynamics accelerate
C U S T O M E R N E E D S S E R V I C E E C O S Y S T E M S
Reinsurance, investment management, Support functions (HR, Finance, data analytics, management, etc.)
Product / service
development
Distribution Risk rating &
underwriting
Policy admin.
(On-boarding /
servicing)
Customer
retention/ renewal
Claims
management
Portability of
benefits for expats
Good healthcare
and prevention
Retailers, travel
partners
Asset
managers
Banks and
non-banking FI
Coverage of
belongings
Wealth creation
and preservation
Protection from
income loss
Personalization of
products/covers
Mobility providers,
garages
Healthcare
providers
Lifestyle
businesses
Etc.
Etc.
Data and technology as
enablers

11. Delivering Digital Together
Fireside Chat
What questions are on
your mind?
Feel free to ask your
questions via the Zoom
Q&A function

12. Delivering Digital Together
Today’s Presenters
Andreas Buelow
Partner,
Arthur D. Little
Frederik Bisbjerg
Digital Insurance and
Transformation
Expert, Beyon Digital
Dr. Abdulla Sultan
Chief Executive
Officer, Bahrain Kuwait
Insurance Co.

13. Delivering Digital Together
Andreas Buelow
Partner,
Arthur D. Little
Closing remarks

14. Delivering Digital Together
Thank you to today’s presenters
Andreas Buelow
Partner,
Arthur D. Little
Frederik Bisbjerg
Digital Insurance and
Transformation
Expert, Beyon Digital
Dr. Abdulla Sultan
Chief Executive
Officer, Bahrain Kuwait
Insurance Co.

15. TDI Updates
Delivering digital together
Global Awards Finals
7th December 2023
(Global Award only)
Regional Awards
Asia Pacific
Award Finals: 29th June 2023
Europe, Middle East and Africa
Award Finals: 14th September 2023
The Americas
Award Finals: 9th November 2023
We are looking for most innovative insurance projects and the
most innovative InsurTechs in three different regions. The
regional winners will qualify for the global finals in their
category.
Global Awards
The winners of the regional innovation awards will be
competing for the global award in their category. In addition,
we have a gobal only award, the Insurer Transformation
Award.
Global winner
of the Insurer
Innovation
Awards
Insurer
Transformation
Awards
Visit the TDI Awards
page to see all the
regional finalists
Sign up for the Global
Awards (7th Dec – 6 PM SGT
/ 5 AM EST / 12 AM CET)
WHAT’S NEXT?

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Feedback please!
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▪ Use the link in the chat now
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▪ Directly to TDI or any of the speakers

18. Delivering Digital Together
Thanks for your time today!
(feedback please)