1. Himanshu Haryani
Email: himanshu21188@gmail.com
Mobile: +91 82977 82005
To obtain a position that will enable me to use my managerial and professional skills backed with
my educational background to ensure an organizational growth along with of self & possess the
ability to work in both independent and collaborative work milieu.
Synopsis
MBA (Marketing) with 4 years of work experience as a Product Manager in ICICI Bank ltd- Retail
Liabilities Group. Proficient in bringing paradigm changes by developing new processes, ascertaining
branding, marketing, customer communication & product development for Foreign Exchange Services
(FES). Setting Minimum Business Guarantee (MBG) parameters for sales channel to onboard entities
under Referral segment, Corporate houses & FFMCs.
Key Attributes Business Insight: Skilled in handling activities: Retail Foreign exchange services,
Travel card Business, Retail Outward Remittances, Retail Treasury
• Analytical Skills: Ability to analyze different requirements of different segment of customer and
their requirement to get more business for the organization.
• Team Work: Approachable team player with team spirit, capable of enhancing mutual support to
achieve organizational goals.
Areas of Expertise
• Communication/ leadership Skills • Negotiation Skills
• Sales/Marketing • Banking Operations
• Team Player • Process walkthrough
• Strategic Thinking / Tactical Solutions • Time Management
• Detail Oriented / Flexible • Logical & Articulate
Professional Abridgment: Total 4 Years
Company: - ICICI Bank India Ltd. (June 2012 - till date)
Department: - Foreign Exchange Services
Designation: - Product Manager (MM-I)
Current Location: - Hyderabad (June’2014 onwards)
Previous Location: - Mumbai (June’2012-May’2014)

2. Solitary Key result areas:
Business Management:
• Circularizing & time to time review of PAC notes covering overall delinquencies of Foreign
Exchange as per internal banks policies & processes under purview of FEMA guidelines.
• Designed enablers which give the branches complete snapshot of intricacies for executing Fx
transactions.
• Successfully introduced a simplified system for executing forex transactions.
• To mitigate market, settlement, liquidity, technological, legal and operational risks involved in Fx
transaction.
• Compliance- Adherence to RBI guidelines, FEMA guidelines, Branch audit etc.
• Competitive analysis & support channels for query resolutions on products & process.
Roles and Responsibilities:
Marketing & Sales:
• Identification & Macro level analysis of Customer’s market segments with periodic reviews.
• Launch and drive periodic/ need based customer promos/ analytical campaigns for potential
customers to provide them with the suite of fx products
• Obtaining periodic feedback from distribution channels on performance/ effectiveness of
marketing initiatives
• Drive Fx volume targets, revenue, market share and profit performance by a combination of
business development & relationship initiatives.
• Communicate a clear, strategic sales vision, effectively training and coaching sales team members
(Forex RHS & RM’s).
• Identifying and generating leads for prospecting existing customers (ERV) and building new
customers base (NCA).
• Liaising with Salary and Corporate team for mapping of existing and new Corporates for sale of
forex to their employees traveling abroad. Mapping of FFMC/Student Consultants/Travel Agents
and other partners for sale of our top end product to their customers/students through Referral
arrangement.
• Cultivate excellent relationships with existing channel partners & new prospects.
• Monitoring Branches performances & continuous guidance for improvement.
• Approving the deals done by branches or support channels keeping basic parameters in
consideration.
Projects
Sales CRM platform integration for Forex – (Mar 2016 till date)
• To tap retail Forex customers & induce repeat purchase, framework has been designed in Sales
CRM for Student, Family Maintenance, LRS, NRI, Leisure, Business & other segments
customers
• Customer triggers have been mapped to branch staff & the system facilitates proper closure of
the leads hence generated
• It also captures the futuristic Forex requirement of the customer & sends reminders to branch
staff for the same.
• Involved in defining interface requirements, system integration with Sales CRM & technology
team, UAT testing & end to end processing.
Life-cycle customer communication campaign – (Feb 2015 till date)
• Defining the overall life-cycle of the Forex customers as per their purpose of Travel abroad or
initiating Remittances
• Segments covered are Student, Family Maintenance, LRS, NRI, Leisure & Business.
• Campaign being designed to trigger communication based on Customer purchase behavior

3. tracking the life-cycle spread upto 180 days.
Credence – Superior deal booking system (November 2014- Jan 2015)
• Credence is a superior deal booking system as compared to old system Fx-online prepared in
consultation with Treasury team.
• End to end UAT & process setup before launching this system for branches.
• Regular pops up to branch user for correct selection of nostro, product & type of deal to booked
to eliminate possible errors & minimizing losses.
Hello Canada- Dual Account Opening Proposition (November 2013)
• Dual Account proposition has been designed to facilitate the cross-border banking needs of Indian
Nationals planning to go overseas for work, study etc.
• Already launched overseas account opening proposition in countries like UK, Australia, Canada
to be extended in other countries as well.
Project E2E Solution for student segment (September 2013- till date)
• Study of Student Life Cycle.
• Identifying the various touch points playing pivotal role in decision making of study abroad.
• Initiatives of on-boarding outbound entities like Educational Consultant, Coaching Institute &
Educational institute under referral tie-up with ICICI Bank.
Building Outbound Referral Channel (March 2013- August 2013)
• Designing a process for on-boarding outbound entities under Forex referral arrangement to
increase ICICI Banks presence in outbound market.
• Identification & on-boarding of outbound entities like Travel Agents, Educational Consultants,
Coaching institutes, Schooling Institutes, FFMC’s/ ADII & other players willing to refer potential
Forex customers to ICICI Bank.
• Unique agency code creation upon submission of required KYC & AML checks.
• Designing a process of monthly payout basis the successful referral transaction conversions.
Forex limits and guidelines system (FLAGS) (August 2012- Feb 2013)
• Forex limits and guidelines system (FLAGS) is an intelligent system which is built with the
mindset of on-boarding maximum number of ICICI bank sale employees & reduce the number of
operational queries coming to corporate office & query resolution desk.
• Designed an interface for branch users where by Graphical user (GU) can log in & know the
complete guidelines for executing single Forex transaction.
Accolades
• Rewarded best individual rating since last two consecutive FYs (FY15 & FY16)
• “Project E2E solution for Student Segment” being nominated for ICICI Bank Quality Awards
(FY16)
• Rank 7th
out of 800 marketing students from SBS during my PGDM 2011-12.
• Consecutive two time Volleyball Dhristi event winner represented BIMM in 2010-11/12.
• Winner solo singing competition-male represented BIMM 2012.
• Highest Individual marks in Jiwaji University-2009.

4. Scholastics
Degree Institute/ University Year Discipline
Post Graduate Diploma in
Management
Balaji Institute of Modern
Management – Pune
2010-
2012
Marketing
B.com (With IT specialization)
SMSPG Jiwaji University Gwalior
2006-
2009
Commerce
HSC Madhya Pradesh Board 2004-
2006
Commerce
Co-Curricular Activities
• ICICI Bank Cricket Corporate team member (2014 till date)
• Member of an NGO group “Manavta” Jan 2006 to Jan 2008.
• Member of “Youth Red Cross Society” 2007-08.
• Retail Selling in family business from July 2003 to April 2009.
• Played state level volleyball & district level cricket.
IT Forte
• Operating System : MS-Office (Word, Excel, PowerPoint)
• Hands on Experience : Finacle, FCRM
• Core Banking Application : Sales CRM, Credence, Fxonline, Instasell, I-SFA, I-
View
Hobbies & Interests
• Interested in macroeconomic activities.
• Playing Cricket & Volleyball.
• Numeromania (Love to play with numbers).
• Singing & listening music.
Personal Vitae
Date of Birth : 2nd
November 1988
Father’s Name : Mr. Ghanshyam Haryani
Current Location : Hyderabad
Languages known : English, Hindi and Sindhi
Marital Status : Single
Passport Number : K4933732