FXT Task 1 University’s Disaster Recovery Plan(DRP)/Enterprise Continuity Plan (ECP) Student name: Lecturer: Date: 1 Presentation Summary : The Presentation is created for University DRP ( Disaster Recovery Plan) / ECP ( Enterprise Continuity Plan) and it includes different areas of coverage. DRP/ECP members Roles Six resilience layers Type of training a DRP team will need How university should choose outside expertise Best method for developing awareness campaign Best way for implementing the awareness campaign Area to improve Resilience to Catastrophic Evens Employee awareness Campaign Presenter Notes: 2 What The Presentation Is About? Below are several areas which will benefit the university to be prepared for emergency and catastrophic event by applying for a national security agency’s center of academic excellence Areas covered: Disaster Recovery and Emergency Continuity Plan personal roles. Area to properly address resilience to operational disturbance DRP/ECP training Emergency plan to improve inputs by outside vendors. Employee awareness training and their roles in DRP/ECP Plan Best methods of implementing the awareness campaign Presenter Notes: 3 Q1: Roles of DRP/ECP Members TEAMS RESPONSIBLE ARE Below Teams are responsible for the Role of DRP/ECP members. Damage Assessment Team Restoration Team Operation Team Customer Support Team Salvage/Reclamation Team Administrative Support Team Emergency Management Team (EMT) Presenter Notes: 4 Answer: Roles of DRP/ECP Members Emergency Management Team (EMT) : Is responsible to coordinate with series of other teams in university and make sure all Emergency Team Members know their responsibilities EMT Leader: Should communicate with Senior management to report status , Request for Decisions and problem resolution. EMT will have to declare Emergency , Coordinate EMT activities and contact University EMT Members. They will also be responsible to maintain documentations for DRP/ECP and keep them up to date. Once documentation is in place they will have to make a Plan of Action for all new emergency situations they have faced and was new. Operations Team: Operations Manager notifies business Continuity Team (BCP) Leaders in university that Emergency has been declared. Operations Manager will have to communicate with university BCP team leaders to request/status reports to EMT, Co-ordinate all BCP team activities and handle personnel issues. Communication Team: University Communication Manager will have to take responsibility for Media and external communications. Communication Team will also be responsible for internal communications. Security Team: Security Team will be responsible to maintain physical security of university and make sure the property is safe during the emergency. Presenter Notes: 5 Answer: Roles of DRP/ECP Continued IT Infrastructure Team: IT Infrastructure team will fall in to different other teams each of the team memb ...

1. FXT Task 1
University’s Disaster Recovery Plan(DRP)/Enterprise
Continuity Plan (ECP)
Student name:
Lecturer:
Date:
1
Presentation Summary :
The Presentation is created for University DRP ( Disaster
Recovery Plan) / ECP ( Enterprise Continuity Plan) and it
includes different areas of coverage.
DRP/ECP members Roles
Six resilience layers
Type of training a DRP team will need
How university should choose outside expertise
Best method for developing awareness campaign
Best way for implementing the awareness campaign
Area to improve Resilience to Catastrophic Evens
Employee awareness Campaign
Presenter Notes:

2. 2
What The Presentation Is About?
Below are several areas which will benefit the university to be
prepared for emergency and catastrophic event by applying for a
national security agency’s center of academic excellence
Areas covered:
Disaster Recovery and Emergency Continuity Plan personal
roles.
Area to properly address resilience to operational disturbance
DRP/ECP training
Emergency plan to improve inputs by outside vendors.
Employee awareness training and their roles in DRP/ECP Plan
Best methods of implementing the awareness campaign
Presenter Notes:
3
Q1: Roles of DRP/ECP Members
TEAMS RESPONSIBLE ARE
Below Teams are responsible for the Role of DRP/ECP
members.
Damage Assessment Team
Restoration Team

3. Operation Team
Customer Support Team
Salvage/Reclamation Team
Administrative Support Team
Emergency Management Team (EMT)
Presenter Notes:
4
Answer: Roles of DRP/ECP Members
Emergency Management Team (EMT) : Is responsible to
coordinate with series of other teams in university and make
sure all Emergency Team Members know their responsibilities
EMT Leader: Should communicate with Senior management to
report status , Request for Decisions and problem resolution.
EMT will have to declare Emergency , Coordinate EMT
activities and contact University EMT Members. They will also
be responsible to maintain documentations for DRP/ECP and
keep them up to date. Once documentation is in place they will
have to make a Plan of Action for all new emergency situations
they have faced and was new.
Operations Team: Operations Manager notifies business
Continuity Team (BCP) Leaders in university that Emergency
has been declared. Operations Manager will have to
communicate with university BCP team leaders to request/status
reports to EMT, Co-ordinate all BCP team activities and handle
personnel issues.
Communication Team: University Communication Manager will
have to take responsibility for Media and external

4. communications. Communication Team will also be responsible
for internal communications.
Security Team: Security Team will be responsible to maintain
physical security of university and make sure the property is
safe during the emergency.
Presenter Notes:
5
Answer: Roles of DRP/ECP Continued
IT Infrastructure Team: IT Infrastructure team will fall in to
different other teams each of the team member will be
responsible based on their roles.
Infrastructure Technical Support Team: Will be responsible to
maintain all information stored in university systems. The must
define operational procedures to create preparedness for an
emergency and make sure all information in still in right and
safe place during emergency. Technical Support team will also
make sure backups are working properly and they have healthy
restoration point. They must also make sure that there is an
alternative recovery in case if disaster happens at university
Datacenter.
Infrastructure IT Security Team: Will be responsible to make
sure all information is accessed in secure environment and will
coordinate with all other departments to maintain physical
security and safe access to all important data during their

5. operation.
Executive Management Team: Will be responsible to prepare
and coordinate procedures and processes that all employees and
vendors should use during Emergency.
Presenter Notes:
6
Answer: Roles of DRP/ECP Continued
Training Team: Will be responsible to provide awareness
trainings to all employees on what do they need to do in
Emergency situations and what will be their role within the
DRP/ECP.
Presenter Notes:
7
Q2: Resilience Layers
Resilience layers will address all area and help prepare
university for emergency and catastrophic events. The Six
Resilience layers includes.
Strategy
Organization
Processes

6. Data/Applications
Technology
Facilities and Security
Strategy: The first resilience layer is strategy. The layer will
help university accomplish their goals as an entity, the objective
directing its operation and the standards it must abide by. This
layer, the below components will assessed and examined.
Vulnerabilities
Risks
Competitive Edge
Baseline organizational culture
Example of Strategy: Unauthorized Student tried to hack and
accessed university exam papers to pass the exam with better
marks.
Presenter Notes:
8
Q2: Resilience Layers Continued
University immediately took action and created a strategic plan
to implement its DRP/ECP as well as maintaining the baseline
objective of continuing to secure data systems.
Organization: The second resilience layers deals with the
structure of university. The role of DRP/ECP is generated in
this layer, for example who will be responsible for managing
personnel when there is emergency. The second example is who
will be responsible to take control and manage data access
during a catastrophic event and role’s responsibilities. Another
example in this layer will be the rules that will govern

7. communication during an emergency, for example how each
member will communicate with other employees in university
and what technologies will be used for these communications;
and finally what skills are required to comply with DRP/ECP
defined goals.
Processes: The third layer is important to continue operating
during an emergency. For example all employees will need
access to vital information during emergency and this layer will
help us to create plans. The emergency team management will
be generating processes for ECP/DRP. There will be a need for
processes update to reflect changes or new information such as
changing personnel links within a department.
Presenter Notes:
9
Q2: Resilience Layers Continued
In this layer alternative process is needed so if the primary
process fails there is alternative processes in place. A good
example can be if university Wide Area Network connection
fails satellite communication can take over university primary
W.A.N connection.
Data / Application: The fourth layer is to examine data and
applications for university. This layer include things such as
testing emergency solutions from the initial creation to the
point of post deployment reviewing. DRCP/ECP plans such as
using two types of data links to ensure connectivity.
Determining fault tolerance, to what degree failures may occur
before operation cease. Last is Providing reliable data to

8. emergency and executive management team members to create a
consensus in DRP/ECP program.
Technology: The fifth resilience layer is technology which
addresses several points. First the university databases
administration team will determine which hardware and
software are critical to DRP/ECP. An example would be a
server that must be constantly powered to provide access to the
company’s database. The next thing to consider is alternative
site which will help include site selection, preparation and
arranging for maintenance. Once the plan is in place then
emergency management team would identify single point of
failure that could cause DRP/ECP.
Presenter Notes:
10
Q2: Resilience Layers Continued
Failures in this layer is both technical resources such a server to
personnel such as a member of upper management needed to
provide consents for emergency deployments. The other steps
will be that Information Technology team members must
evaluate and align I.T investments to the objective outlined
within the DRP/ECP to optimize the use of financial resources.
Technology with in the DRP/ECP must be flexible in providing
more then one function or service helping to create failsafe
solution. At last upper management and emergency team
members should agree to standards of resiliency.

9. Physical Layer: The last layer is Physical layer where university
will have to build a plan to secure all areas and limit access.
Anyone entering university should have ID or should have
permission to enter and in order to access company servers they
should be authorized and have access permission. One other
important concern is to ensure adequate heating/cooling as well
as steady power source for equipment. Then a testing of all
systems at the operating location is performed to ensure
readiness. Keeping precautionary measures in mind such as
arranging alternative backup power should with the DRP/ECP is
started within documentation.

10. Presenter Notes:
11
Q2(a): Provide one example for each of the six resilience layers
related to this enterprise.
Six resilience layers Example:
Strategy: The university is going to define protocols that will
allow it to continue during the catastrophic event.
Organization: The university created roles for all personnel and
defines the responsibilities of each role with in ERP/DRP
program.

11. Rules that will govern emergency communication once
ERP/DRP deploys is also defined.
Processes: the university defines processes within DRP/ECP and
steps to consider when reflecting future conditions during the
event.
Data/Application: The university provides data access stored on
server rack through satellite communication. The university also
design a secondary means of accessing the data if primary link
is down.

12. Presenter Notes:
12
Q2(a): Provide one example for each of the six resilience layers
related to this enterprise Continued.
Technology: The university defines technologies/equipment
required during DRP/ECP. It then selects a recovery site for
operations in case of failure according to DRP/ECP outline.
Physical Security: University limits the access permission
physically when entering to site thru the control of gates and
doors and restrict permission to access racked servers and also
making sure cooling and heating system is on correct

13. temperature.
Q3. Outline the type of training a DRP team will need.
The first step is to determine and evaluate skills that
Information Technology department have which will help
emergency team for the selection and roles to be assigned to
each employee. The best way is going to take an online training
through test engine which will save time rather then
interviewing or taking tests on paper. There will be a testing
score 300 to 1000. The personnel who score in the higher will
then be given more prominent role with in the ECP/DRP.

14. Presenter Notes:
13
Q3. Outline the type of a typical DRP team will need continued.
IT databases team are trained for emergency steps to ensure
safety, security and functionality or company servers. As the
database are more important to university the training for
database team completes through classes, training materials and
hand on labs. All personnel receive training on ECP/DRP
regarding infrastructure such as location of emergency.
Personnel receive training when they are hired through live
mentor or training application with animated examples. Later,
once individual team assignment are complete, each person will
train via online simulation software tailored to their team
responsibilities.
Q4. Outline how the university should go about choosing
outside expertise to assist with the development of a DRP.
There are chances where university may use outside expertise if

15. Internal staffs are not capable to full fill ECP/DRP
requirements.
A consultant that would create long lasting solution, act as a
facilitator when needed, act to further university missions and
help train personnel where appropriate.

16. Presenter Notes:
14
Q4. Outline how the university should go about choosing
outside expertise to assist with the development of a DRP
continued.
The outside vendors are experts and have experience to deal
with such situations. They are familiar with the scope of
DRP/ECP project from initial design to final implementation.
Vendors will receive evaluation score during the phase of
determination. Vendors with more experience in DRP/ECP are
assigned. As a next step then the vendor is assigned based on
cost estimates.
The university must be careful when choosing vendor and weigh
cost benefits to return on investment with DRP/ECP. It should
not exceed 10 percent of their select budget for DRP/ECP.
Qualification for outside vendor includes familiarity with
complex databases, experience with database security and server
environment, deploying systems during emergency events,
experience with project budget and timeline and awareness
campaign.

17. Presenter Notes:
15

18. Q5.Best method for developing a DRP/ECP awareness
campaign.
The best method would be to collect, develop and use
experience of all personnel to contribute to a rough DRP/ECP
outline. This way the emergency response team will be able to
develop strong DRP/ECP. Once the DRP/ECP is in place testing
it thru real life simulations of the solution proposed. The tested
solution that are successful when executed made a part of the
final ECP/DRP.
Q5(a). Evaluate one best method for implementing a DRP/ECP
awareness campaign.
Best method that will help all employees and students
understand their role with DRP/ECP is fire drill where it will
bring stark attention to the DRP/ECP plan by creating a
situation in which every one should perform their roles learned
via ECP/DRP training.

19. Presenter Notes:
16
References

20. 17
Disaster Recovery / Business Continuity - Resilient
Infrastructure. (n.d) Retrieved Jan 12, 2016 from
http://campconferences.com/events/2015/disaster.htm
Risk Management and Business Continuity: Improving Business
Resiliency . (n.d) Retrieved Jan
12, 2016 from http://www.riskmanagementmonitor.com/risk -
management-and-business-
continuity-improving-business-resiliency/