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W e l c o m e  to the 3 rd   Semester,  &  sessions on Strategic Management
Some ‘Ground Rules’…… ,[object Object],[object Object]
What  Is  Strategy  and Why  Is  It  Important?
“ Without a strategy the organization is like a ship without a rudder.”
Sun Tzu*  on Strategy ,[object Object],[object Object],* Chinese Strategist
[object Object],[object Object],[object Object]
“ If you don’t know where to go, you won’t get there.”
The  Three  Big  Strategic  Questions ,[object Object],[object Object],[object Object]
This session’s  Roadmap ,[object Object],[object Object],[object Object],[object Object]
What  Is  Strategy? ,[object Object],[object Object],[object Object]
What  Is  Strategy? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4 + 2 dimensions of Strategy ,[object Object],[object Object],[object Object],[object Object]
Dimensions for multi-business firm ,[object Object],[object Object]
What  Are  a  Company’s  Strategic  Choices? ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategic choices  are based on . . .
Key  Elements: Southwest  Airlines’  Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Striving  for Competitive  Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic  Approaches  to  Building  Competitive  Advantage ,[object Object],[object Object],[object Object],[object Object]
Examples:  Strategies  Based on  Distinctive  Capabilities  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A  Company’s  Strategy  Is  Partly  Proactive  and  Partly  Reactive
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategies  Evolve
Crafting  Strategy  Is  an Exercise  in  Entrepreneurship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Linking  Strategy  With  Ethics
What  Is  a  Business  Model?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Relationship  Between  Strategy  and  Business  Model
Microsoft’s Business  Model Employ a cadre of highly skilled programmers to develop proprietary code; keep source code hidden from users Sell resulting OS and software packages to PC makers and users at relatively attractive prices and achieve large unit sales Most costs in developing software are fixed; variable costs are small - once breakeven volume is reached, revenues from additional sales are almost pure profit Provide technical support to users at no cost
Redhat  Linux’s Business  Model Rely on collaborative efforts of volunteer programmers to create the software Add value to free, downloadable version of Linux by offering users Red Hat Linux systems containing upgraded and tested features Charge a modest fee to those preferring to subscribe to Red Hat Linux version Release updated versions of Red Hat Linux every 4-6 months to small users and every 12-18 months to corporate users  Make source code open and available to all users Make money by providing fees-based training, consulting, support, engineering, and content management services
Why  Is  Strategy  Important? ,[object Object],[object Object]
Good Strategy  +  Good Strategy Execution  =  Good Management
Excellent execution  of an excellent strategy is the  best test of managerial excellence
The  Managerial  Process  of  Crafting  and  Executing  Strategy
“ Management’s job is not to see the company as it is . . . but as it can become.”
Strategy-Making,  Strategy-Executing  Process
A  strategic vision  is a road map showing the route a company intends to take in developing and strengthening its business.  It paints a picture of a company’s destination and provides a rationale for going there.
Developing  a  Strategic  Vision ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key  Elements  of  Strategic  Vision
Exelon’s Strategic  Vision One Company, One Vision. Exelon strives to build exceptional value - by becoming the best and most consistently profitable electricity and gas company in the United States. To succeed, we must . . . Live up to our commitments . . . Perform at world-class levels . . . Invest in our consolidating industry . . .
Examples  of  Strategic  Visions Red Hat Linux To extend our position as the most trusted Linux and open source provider to the enterprise.  We intend to grow the market for Linux through a complete range of enterprise Red Hat Linux software, a powerful Internet management platform, and associated support and services. Wells Fargo We want to satisfy all of our customers’ financial needs, help them success financially, be the premier provider of financial services in every one of our markets, and be known as one of America’s great companies.
Examples  of  Strategic  Visions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples  of  Strategic  Visions Dental Products Division of 3M Corporation Become THE supplier of choice to the global dental professional markets, providing world-class quality and innovative products.  [All employees of the division wear badges bearing these words, and whenever a new product or business procedure is being considered, management asks “Is this representative of THE leading dental company?”] Nike To bring innovation & inspiration to every athlete in the world.
Examples  of  Strategic  Visions Intel Our vision:  Getting to a billion connected computers worldwide, millions of servers, and trillions of dollars of e-commerce.  Intel’s core mission is being the building block supplier to the Internet economy and spurring efforts to make the Internet more useful.  Being connected is now at the center of people’s computing experience.  We are helping to expand the capabilities of the PC platform and the Internet . . . We have seen only the early stages of deployment of digital technologies.
Examples  of  Strategic  Visions Heinz Our vision, quite simply, is to be the world’s premier food company, offering nutritious, superior tasting foods to people everywhere.  Being the premier food company does not mean being the biggest but it does mean being the best in terms of consumer value, customer service, employee talent, and consistent and predictable growth. General Electric We will become number one or number two in every market we serve, and revolutionize this company to have the speed and agility of a small enterprise.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategic  Vision  vs.  Mission
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Characteristics  of a  Mission  Statement
A company’s mission is  not  to make a profit!  Its true mission is its answer to  “What will we do to make a profit?”  Making profit is an  objective  or  intended outcome !
Key  Elements  of a  Mission  Statement ,[object Object],[object Object],[object Object],[object Object]
Trader  Joe’s Mission  Statement To give our customers the best food and beverage values that they can find anywhere and to provide them with the information required for informed buying decisions.  We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company spirit.  (a unique grocery store chain)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Linking  the  Vision  With  Company  Values Values
Example:  Company  Values Home  Depot Creating shareholder value Building strong relationships Entrepreneurial spirit Excellent customer service Giving back to the community Respect for all people Doing the right thing Taking care of people
Example:  Company  Values Du Pont Safety Ethics Environmental stewardship Respect for people
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communicating  the Strategic  Vision
Examples:  Vision  Slogans ,[object Object],[object Object],Microsoft Corporation “ Empower people through great software—any time, any place, and on any device.” Mayo Clinic “ The best care to every patient every day.”
Examples:  Vision  Slogans ,[object Object],[object Object],Greenpeace “ To halt environmental abuse and promote environmental solutions.” Charles Schwab “ To provide customers with the most useful and ethical financial services in the world.”
Overcoming  Resistance  to a  New  Strategic  Vision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic  Inflection  Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intel’s  “Strategic Inflection  Points” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Payoffs  of  a Clear  Strategic  Vision
Setting  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Phase  2  of  the  Strategy-Making  Process
Characteristics  of  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Establishing objectives  converts  the vision  into  concrete performance outcomes!
[object Object],[object Object],Types  of  Objectives  Required Financial Objectives Strategic Objectives $
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Examples:  Financial Objectives
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Examples:  Strategic Objectives
Unilver’s  Strategic  and  Financial  Objectives  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Seagate  Technology’s  Strategic  Objectives  ,[object Object],[object Object],[object Object],[object Object]
DuPont’s  Financial  and Strategic  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3M  Corporation’s  Financial and  Strategic  Objectives ,[object Object],[object Object],[object Object],[object Object]
Strategic  Performance  Fosters  Better  Financial  Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Balanced  Scorecard  Approach – Strategic  and   Financial  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Short-Term  vs. Long-Term  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Concept  of  Strategic  Intent
Characteristics  of Strategic  Intent ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Objectives  Are  Needed at  All  Levels
Importance  of Top-Down  Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Crafting  a  Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Phase  3  of  the  Strategy-Making  Process
Activities  Involved  in Crafting  a  Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],Our strategy will be . . .
Who  Participates  in  Crafting a  Company’s  Strategy? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Every company manager  has a  strategy-making, and strategy-executing role  – ranging from minor to major – for the area he or she heads!
Strategizing:  Team  Responsibility? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Levels  of  Strategy-Making in  a  Diversified  Company Corporate  Strategy Business Strategies Functional Strategies Operating Strategies Two-Way Influence Two-Way Influence Two-Way Influence Corporate-Level Managers Business-Level Managers Functional  Managers Operating Managers
Levels  of  Strategy-Making  in a  Single-Business  Company Business  Strategy Two-Way Influence Functional Strategies Operating Strategies Business-Level Managers Operating Managers Functional  Managers Two-Way Influence
Tasks  of  Corporate  Strategy ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Tasks  of  Business  Strategy
[object Object],[object Object],[object Object],[object Object],Tasks  of  Functional  Strategies
Tasks  of  Operating  Strategies ,[object Object],[object Object],[object Object]
Uniting  the  Company’s Strategy-Making  Effort ,[object Object],[object Object],[object Object]
What  Is  a  Strategic  Plan? Its  strategic vision   and  business mission Its  strategy   Its  strategic   and financial objectives A  Company’s  Strategic  Plan Consists  of
Phase  4  of  the  Strategy-Making  Process
[object Object],[object Object],[object Object],[object Object],[object Object],Implementing  and  Executing  Strategy
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What  Does  Strategy Implementation  Involve?
Characteristics  of  Good  Strategy  Execution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase  5  of  the  Strategy-Making  Process
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Evaluating  Performance  and Making  Corrective  Adjustments
Monitoring,  Evaluating,  and  Adjusting  as  Needed ,[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate  Governance:  Strategic  Role  of  a  Board  of  Directors ,[object Object],[object Object],[object Object],[object Object]
Obligations  of  a Board  of  Directors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good  Corporate Governance  Matters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Topic1 Ovrview

  • 1. W e l c o m e to the 3 rd Semester, & sessions on Strategic Management
  • 2.
  • 3. What Is Strategy and Why Is It Important?
  • 4. “ Without a strategy the organization is like a ship without a rudder.”
  • 5.
  • 6.
  • 7. “ If you don’t know where to go, you won’t get there.”
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
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  • 19. A Company’s Strategy Is Partly Proactive and Partly Reactive
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  • 25. Microsoft’s Business Model Employ a cadre of highly skilled programmers to develop proprietary code; keep source code hidden from users Sell resulting OS and software packages to PC makers and users at relatively attractive prices and achieve large unit sales Most costs in developing software are fixed; variable costs are small - once breakeven volume is reached, revenues from additional sales are almost pure profit Provide technical support to users at no cost
  • 26. Redhat Linux’s Business Model Rely on collaborative efforts of volunteer programmers to create the software Add value to free, downloadable version of Linux by offering users Red Hat Linux systems containing upgraded and tested features Charge a modest fee to those preferring to subscribe to Red Hat Linux version Release updated versions of Red Hat Linux every 4-6 months to small users and every 12-18 months to corporate users Make source code open and available to all users Make money by providing fees-based training, consulting, support, engineering, and content management services
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  • 28. Good Strategy + Good Strategy Execution = Good Management
  • 29. Excellent execution of an excellent strategy is the best test of managerial excellence
  • 30. The Managerial Process of Crafting and Executing Strategy
  • 31. “ Management’s job is not to see the company as it is . . . but as it can become.”
  • 33. A strategic vision is a road map showing the route a company intends to take in developing and strengthening its business. It paints a picture of a company’s destination and provides a rationale for going there.
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  • 36. Exelon’s Strategic Vision One Company, One Vision. Exelon strives to build exceptional value - by becoming the best and most consistently profitable electricity and gas company in the United States. To succeed, we must . . . Live up to our commitments . . . Perform at world-class levels . . . Invest in our consolidating industry . . .
  • 37. Examples of Strategic Visions Red Hat Linux To extend our position as the most trusted Linux and open source provider to the enterprise. We intend to grow the market for Linux through a complete range of enterprise Red Hat Linux software, a powerful Internet management platform, and associated support and services. Wells Fargo We want to satisfy all of our customers’ financial needs, help them success financially, be the premier provider of financial services in every one of our markets, and be known as one of America’s great companies.
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  • 39. Examples of Strategic Visions Dental Products Division of 3M Corporation Become THE supplier of choice to the global dental professional markets, providing world-class quality and innovative products. [All employees of the division wear badges bearing these words, and whenever a new product or business procedure is being considered, management asks “Is this representative of THE leading dental company?”] Nike To bring innovation & inspiration to every athlete in the world.
  • 40. Examples of Strategic Visions Intel Our vision: Getting to a billion connected computers worldwide, millions of servers, and trillions of dollars of e-commerce. Intel’s core mission is being the building block supplier to the Internet economy and spurring efforts to make the Internet more useful. Being connected is now at the center of people’s computing experience. We are helping to expand the capabilities of the PC platform and the Internet . . . We have seen only the early stages of deployment of digital technologies.
  • 41. Examples of Strategic Visions Heinz Our vision, quite simply, is to be the world’s premier food company, offering nutritious, superior tasting foods to people everywhere. Being the premier food company does not mean being the biggest but it does mean being the best in terms of consumer value, customer service, employee talent, and consistent and predictable growth. General Electric We will become number one or number two in every market we serve, and revolutionize this company to have the speed and agility of a small enterprise.
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  • 44. A company’s mission is not to make a profit! Its true mission is its answer to “What will we do to make a profit?” Making profit is an objective or intended outcome !
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  • 46. Trader Joe’s Mission Statement To give our customers the best food and beverage values that they can find anywhere and to provide them with the information required for informed buying decisions. We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company spirit. (a unique grocery store chain)
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  • 48. Example: Company Values Home Depot Creating shareholder value Building strong relationships Entrepreneurial spirit Excellent customer service Giving back to the community Respect for all people Doing the right thing Taking care of people
  • 49. Example: Company Values Du Pont Safety Ethics Environmental stewardship Respect for people
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  • 76. Every company manager has a strategy-making, and strategy-executing role – ranging from minor to major – for the area he or she heads!
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  • 78. Levels of Strategy-Making in a Diversified Company Corporate Strategy Business Strategies Functional Strategies Operating Strategies Two-Way Influence Two-Way Influence Two-Way Influence Corporate-Level Managers Business-Level Managers Functional Managers Operating Managers
  • 79. Levels of Strategy-Making in a Single-Business Company Business Strategy Two-Way Influence Functional Strategies Operating Strategies Business-Level Managers Operating Managers Functional Managers Two-Way Influence
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  • 85. What Is a Strategic Plan? Its strategic vision and business mission Its strategy Its strategic and financial objectives A Company’s Strategic Plan Consists of
  • 86. Phase 4 of the Strategy-Making Process
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  • 90. Phase 5 of the Strategy-Making Process
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