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HOWARD S. HEYLMUN
                                 1214 Buttermilk Lane, Batavia, IL 60510
                                  630-877-1918 / hheylmun@comcast.net


                                                SUMMARY

Creative, results-driven Chain Accounts Director with responsibility for $150 million in annual sales for a
$1.5 billion consumer products company. Proven team leader with highly developed skills in both team
building and account development. Successful record of developing positive client relationships and
improving operational effectiveness. A focused and committed professional with demonstrated ability to lead
teams and efficiently oversee large direct and chain account business within 12 states in the Midwest. Areas of
expertise include:
        •   Training & Development                               •   Category Management
        •   Cross Functional Team Leadership                     •   Customer Partnership
        •   Interviewing / Hiring                                •   Account Management
        •   Business Analysis                                    •   Fact Based Selling
        •   Meeting and Events Planning                          •   Business Plan Implementation


                                     PROFESSIONAL EXPERIENCE

US SMOKELESS TOBACCO COMPANY, Aurora, IL                                                      1988 – Sept 2009
Regional Chain Accounts Director                                                   2006 – 2009
Established and defined new position of Regional Chain Director managing seven direct reports and allocating
annual trade budget of over $25 million. Responsible for developing and implementing strategic business
plans, developing budget, execution of key drivers, and achieving results for the key chain accounts identified
in the Midwest region. Provided on-going training to all direct reports ensuring they were kept up to date with
industry trends.
         • Established chain and direct account call structure for six Regional Account Managers resulting in
             8.7% growth.
         • Re-allocated trade resources of $25 million to maximize efficiency. This resulted in 12% unit
             volume growth for top 10 chains within Midwest region.
         • Developed unique marketing plans to successfully establish new brands realizing initial
             distribution levels 22% over the market average.
         • Coached and motivated seven direct reports to accomplish specific objectives in regards to sales
             and share trends through proper category management. Initiative resulted in Account Managers
             being named “Category Captain” in over 60% of chains responsible for.
         • Initiated process improvement efforts for interviewing sessions which led to promotion and hiring
             of best qualified candidates.
Department Manager, Woodbury, MN                                                 2002 – 2006
Managed and developed six Division Managers, one Chain Account Manager and 25 Sales Representatives in
seven-state, upper Midwest region.
        • Developed and implemented successful state-by-state promotional plans that grew business an
             average of 2.5% annually.
        • Established customer entertainment venues with key direct and chain customers resulting in
             excellent, long term business partnerships and enhanced business cooperation with larger key
             accounts.
        • Coached and developed six direct reports to successfully advance to positions of greater within
             USSTC resulting in more effective team leadership throughout Midwest region.
        • Planned successful team building meetings for over 50 Department and Regional personnel
             resulting in outstanding team morale.
        • Identified price value product issue and implemented business plan that grew price value business
             an average of 160% in targeted chain accounts.
Howard S. Heylmun (630-877-1918)                                                                      Page 2


US SMOKELESS TOBACCO (continued)
Chain Accounts Manager, Lake Mary, FL                                             2001 – 2002
Directed chain business development strategies for five Division Managers and 24 Sales Representatives in FL
region. Effectively trained all Division Managers and Sales Representatives in all aspects of account
management resulting in chain operational efficiencies. Responsible for developing 12 largest chain accounts
in Florida region.
         • Increased annual sales of chain account base an average of 4.5%.
         • Planned and coordinated all aspects of Daytona 500 NASCAR company suite.
Chain Accounts Manager, Richmond, VA                                          1995 – 2000
Directed chain business development strategies with seven Division Managers and 35 sales representatives for
Mid-Atlantic region (over 120 chain accounts).
        • Managed 7-11 Chesapeake division (724 stores) and achieved double digit growth for three
            consecutive years.
        • Managed Kroger Roanoke division (140 stores). Developed and implemented chain-wide
            category re-set resulting in 32% category growth.
        • Developed and implemented West Virginia Convenience store promotional tactic resulting in
            increased sales of 53% in targeted chains.
Division Manager, Pittsburgh, PA                                              1991 – 1995
Managed five Sales Representatives and category business in western PA market area. Managed business of
$25 million.
        •   Grew net sales an average of 7% over 4 year period.
Sales Representative, Allentown, PA                                           1988 – 1991
Managed a sales assignment in Eastern PA with sales and merchandising responsibilities.


                                               EDUCATION

                   Bachelor of Science - Marketing, Indiana University of Pennsylvania


                                   PROFESSIONAL DEVELOPMENT

                               Influence without Authority – Key Seminars
                              Large Account Management – Miller Heiman
                                    Strategic Selling – Miller Heiman
                               Building Customer Relations – MP Seminars
                             Core Skills for Building Commitment – USSTC
                               Navigating Change – Grey Wolf Consulting
                           Leadership in Times of Change – Innovation Strategies


                                          TECHNICAL SKILLS

                     Proficient in Microsoft Office products: Word, Excel, PowerPoint

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A1 Heylmun, Howard Resume 10 5 09

  • 1. HOWARD S. HEYLMUN 1214 Buttermilk Lane, Batavia, IL 60510 630-877-1918 / hheylmun@comcast.net SUMMARY Creative, results-driven Chain Accounts Director with responsibility for $150 million in annual sales for a $1.5 billion consumer products company. Proven team leader with highly developed skills in both team building and account development. Successful record of developing positive client relationships and improving operational effectiveness. A focused and committed professional with demonstrated ability to lead teams and efficiently oversee large direct and chain account business within 12 states in the Midwest. Areas of expertise include: • Training & Development • Category Management • Cross Functional Team Leadership • Customer Partnership • Interviewing / Hiring • Account Management • Business Analysis • Fact Based Selling • Meeting and Events Planning • Business Plan Implementation PROFESSIONAL EXPERIENCE US SMOKELESS TOBACCO COMPANY, Aurora, IL 1988 – Sept 2009 Regional Chain Accounts Director 2006 – 2009 Established and defined new position of Regional Chain Director managing seven direct reports and allocating annual trade budget of over $25 million. Responsible for developing and implementing strategic business plans, developing budget, execution of key drivers, and achieving results for the key chain accounts identified in the Midwest region. Provided on-going training to all direct reports ensuring they were kept up to date with industry trends. • Established chain and direct account call structure for six Regional Account Managers resulting in 8.7% growth. • Re-allocated trade resources of $25 million to maximize efficiency. This resulted in 12% unit volume growth for top 10 chains within Midwest region. • Developed unique marketing plans to successfully establish new brands realizing initial distribution levels 22% over the market average. • Coached and motivated seven direct reports to accomplish specific objectives in regards to sales and share trends through proper category management. Initiative resulted in Account Managers being named “Category Captain” in over 60% of chains responsible for. • Initiated process improvement efforts for interviewing sessions which led to promotion and hiring of best qualified candidates. Department Manager, Woodbury, MN 2002 – 2006 Managed and developed six Division Managers, one Chain Account Manager and 25 Sales Representatives in seven-state, upper Midwest region. • Developed and implemented successful state-by-state promotional plans that grew business an average of 2.5% annually. • Established customer entertainment venues with key direct and chain customers resulting in excellent, long term business partnerships and enhanced business cooperation with larger key accounts. • Coached and developed six direct reports to successfully advance to positions of greater within USSTC resulting in more effective team leadership throughout Midwest region. • Planned successful team building meetings for over 50 Department and Regional personnel resulting in outstanding team morale. • Identified price value product issue and implemented business plan that grew price value business an average of 160% in targeted chain accounts.
  • 2. Howard S. Heylmun (630-877-1918) Page 2 US SMOKELESS TOBACCO (continued) Chain Accounts Manager, Lake Mary, FL 2001 – 2002 Directed chain business development strategies for five Division Managers and 24 Sales Representatives in FL region. Effectively trained all Division Managers and Sales Representatives in all aspects of account management resulting in chain operational efficiencies. Responsible for developing 12 largest chain accounts in Florida region. • Increased annual sales of chain account base an average of 4.5%. • Planned and coordinated all aspects of Daytona 500 NASCAR company suite. Chain Accounts Manager, Richmond, VA 1995 – 2000 Directed chain business development strategies with seven Division Managers and 35 sales representatives for Mid-Atlantic region (over 120 chain accounts). • Managed 7-11 Chesapeake division (724 stores) and achieved double digit growth for three consecutive years. • Managed Kroger Roanoke division (140 stores). Developed and implemented chain-wide category re-set resulting in 32% category growth. • Developed and implemented West Virginia Convenience store promotional tactic resulting in increased sales of 53% in targeted chains. Division Manager, Pittsburgh, PA 1991 – 1995 Managed five Sales Representatives and category business in western PA market area. Managed business of $25 million. • Grew net sales an average of 7% over 4 year period. Sales Representative, Allentown, PA 1988 – 1991 Managed a sales assignment in Eastern PA with sales and merchandising responsibilities. EDUCATION Bachelor of Science - Marketing, Indiana University of Pennsylvania PROFESSIONAL DEVELOPMENT Influence without Authority – Key Seminars Large Account Management – Miller Heiman Strategic Selling – Miller Heiman Building Customer Relations – MP Seminars Core Skills for Building Commitment – USSTC Navigating Change – Grey Wolf Consulting Leadership in Times of Change – Innovation Strategies TECHNICAL SKILLS Proficient in Microsoft Office products: Word, Excel, PowerPoint