1. Gamal Adel Kamal
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my
experience in a challenging environment to achieve corporate as well as personal goals.
Academic process
 2006-2010:Faculty of Commerce, Major: Accounting, Cairo University.
 2003-2006:ThanawieyaAmmaCertificate, Arts section.
Working Experience
August 2010 to March 2011
Accountant, Al Safa Group:
 Analyzing business operations, trends, costs, revenues,financial commitments, and
obligations.
December 2011 to April 2014
Tele-marketing and Sales Department,Mobinil Egypt
 Promoting for new offers
 Up selling and cross selling
 Interacting with multiple online systems while speaking with customers and
building rapport.
 Making customers interested in the services that we can provide.
Customer Service Representative
 Providing product and service information
 Resolving product and service problems.
April 2014 to March 2015
Customer Experience Expert,VFS Tasheel International (visa facilitating services):
 Document scrutiny and collection for visa processing
 Handling applicants queries personally or via e-mail
 Auditing the visa application and the applicant’s papers to make sure that its ready
to go to be delivered to the Saudi Embassy
 Promoted to team leader reporting directly to the supervisor

2. April 2015 to present
Assistant Operation Manager at HUAWEI
Skills
 Excellent knowledge of MS Word, Excel, and surfing the internet.
 Can work under pressure.
 Capable of leadership.
 Excellent Public and Social Relations skills.
 Self-motivated and dynamic.
Languages
 Mother tongue: Arabic.
 Second language: English [Very goodwritten and Spoken].
 Third language: French [Fair written and spoken].
General Information
 Nationality: Egyptian.
 Date of Birth: 25th
of September, 1989
 Address: 6 Nasr Awad St, Manial, Cairo, Egypt.
 Phone number: Home: (202) 236 320 20, Cell: +2 012 829 920 08
 E-mail: gamaladel25@gmail.com
References are furnishedupon request