Design of new e-government system

1. Presentation to: Presented by
Prof. Dr. Subarna Shakya Amarendra K Yadav

2. Introduction
 E-government system with hard approaches often fails
 Hybrid approach (hard approach and soft approach
combined) is more successful
 E-Governance system design will follow CIPSODA
model
 Hybrid design mostly deal with optimized public
process
 Five headings are considered for new e-government
design

3. Headings for new e-government
design:
 Setting Obectives
 Information Design
 Technology Design
 Process Design
 Human systems Design

4. Setting Objectives
 Guiding framework is required to design and develop
new e-government system
 Objectives need to be simple and felxible
 Objectives should be “SMART”
(Specific, Measurable, Agreed, Realistic and Time
bound)
e.g: e-procurement system
 Reduce time to procure goods and service
 Increase accuracy(ordering,Payment ..)
 Increase motivation of purchasing section staff

5. Information Design
 Key information functions can be planned using
questions
 It runs of CIPSODA(Capture Input Process Storage
Output Decision) model backwards
 Output is considered most important information
element
 Questions to be answered and information required to
support decisions and actions should be considered

6.  Data quality should be CARTA(completeness,
accuracy, relevance, timeliness, appropriateness of
presentation)
 Classification, sorting or rearranging, selection,
aggregation, calculation and comparison of
information required

7. Technology Design
 Involves thinking through alternative ways in which
technology can meet objectives and information
requirements
 Hardware design
 Client/Server computing architecture support
 High end database support
 TCP/IP network protocol support
 Software design
 Types of application
 Software development method(customized, scratched)
 Operating system

8. Process Design
 Thinking alternatives ways in which organizational
process to meet stated objectives
 Core information system tasks(provide framework for
design)
 Capture/input(get data)
 processing
 Storage
 Output
 Communication

9.  Wider System tasks
 Information use produced by e-government system for
internal decision
 Individual or whole processes may be redesigned if
earlier process have problem

11. Human system design
 Organizing work and work structure to meet
objectives
 Job design and specification
 Individual motivation
 Skill development

12. Reference
 Implementing and Managing e-government, Richard
Heeks

13. Thank You