1. CURRICULUM VITAE
Name : PHANN SOVANCHETRA
Address : Sang Kat Toulsangke Khan RusseyKao
Phnom Penh.
Tel : 012 345 886 / 016 345 886
PERSONAL DATA
Nationality : Cambodian
Sex : Male
Date of birth : September 15, 1985
Place of birth : Baphnom District, Prey Veng Province
Marital : Married
Height : 1.69m
Weight : 68Kg
EDUCATION:
2002 - 2005 : Graduate Khmer-Japanese Friendship High School.
2006 - 2007 : Finished Word Excel at Human Resource University.
2005 - 2007 : Graduate Associate degree in the field of Marketing
At Human Resource University.
2007 - 2009 : Graduate Bachelor degree in the field of Management
At Human Resource University.
LANGUAES:
Khmer : Mother Tongue
English : Speaking, Writing and Listening (Good)
EXPERIENCES:
2003-2004 : Japanese and English Teacher at home.
Jan 01, 2009 - Feb17, 2009:Conducted an internship on Credit Process
Management at Maxima Mikroheranh vatho,LTD.
(Completed an internship successfully).

2. Feb 10, 2009 - Mar 05, 2010:Has successfully completed a training course
Operation and Microfinance Business Management at
SATHAPANA Limited.
Mar 05, 2009 - Jan 10, 2012:Credit Officer at Kien Svay Branch of
SATHAPANA Limited.
Jan 20, 2012 - Oct, 2013 : Credit Officer (Medium Loan) at kien Svay
Branch of GREEN CENTRAL MICRO FINANCE
LTD. Has participated in training cure on “Practical
Leadership and Followership Skill”.
Job Description: Find the Clients, Promotion the MFI’s Products and
Services, Assessment loans, Prepare loan’s documents,
Follow-up Loans and solve arrears.
Nov 20, 2013 - Oct, 2014 : Control Credit at the Head Office of
GREEN CENTRAL MICRO FINANCE LTD.
JobDescription: Check files loans or loan’s documents, find mistake,
Monitor arrears, Spotcheck Field and write reports.
Oct 01, 2014 – Aug 25, 2015:Head of Branch Sale at the CAMBODIA
POST BANK PLC.
Job Description:
-Set plan for Credit Officer and Saving Officer.
-Monitors sales target (deposits and loans) of sales team at branch, and
Monthly follow up for their performance.
-Leads the sale team to promote the Bank’s products and services.

3. -Provides quarterly / weekly results assessments of sales staff’s productivity.
-Ensure all the processesall new applications within the stipulated
Turnaround time.
-Responsible for building a good relationship with all levels of local
Authorities to get their supporton loans or other documents processing.
-Conducts training to staffs related to credit, deposit, and other products
Policy that set by the Bank.
-Manages and maintains good relationship with clients, to gain more loyalty
from clients through high quality service.
-Manages and evaluation probation and annul staff performance of sales
team.
-Assess loans, including customer’s business, collateral and residence or
authority.
-Prepare daily report, weekly report, and monthly report.
Aug 25, 2015 – Present:Deputy Operation Manager at the CITY
MICROFINANCE INSTITUTION PLC.
Job Description:
-Set plan Disbursement for Branches.
- Staff interview.
- Update Loan’s Documents.
- Prepare the Lesson relative Credit / Operation and Other Document protect
Risk.
- Improve the operational systems, processes and policies in supportof

4. CITY MFI mission-specifically, supportbetter management reporting,
information flow and management, loan process and planning.
- Manage and increase the effectiveness and efficiency of CITY MFI’s loan
productand service, through improvements to each function as well as
coordination and communication between supporting departments.
- Development of budget planning for operation department.
-Monitors sales target (Loans and Clients) of sales team / branch, and
monthly follow up for their performance.
- Develop monthly and annual disbursement plan and delegate it to all
branches.
-Leads the sale Branches to promote the CITY MFI’s products and services.
- Ensure the documentation and payment term are properly secured.
-Provides quarterly / weekly results assessments of sales staff’s productivity.
- Implement, develop and evaluate marketing research on competitors,
products, and customer characteristic etc.
- Ensure all the processes all new applications within the stipulated
turnaround time.
-Responsible for building a good relationship with all levels of local
authorities to get their supporton loans or other documents processing.
- Conducts training to staffs related to credit, and other products policy that
set by the CITY MFI.
-Manages and maintains good relationship with Branch Manager, to gain
more loyalty from clients through high quality service.

5. -Manages and evaluation probation and annul staff performance of sales
branches.
-Assess loans, including customer’s business, collateral and residence or
authority.
-Prepare daily report, weekly report, and monthly report to General Manager
- Develop new productto fulfill client’s and respond to future market trend
and follow up the process ofproductenter into market.
- Provide leadership to staff in the department, including training,
performance review, develop job description, cross training coordination etc.
REFERENCES:
Mr: Chen Boranchanborath, Legal Director and Corporate
Secretary at Hattha Kaksekar Limited.
Tel: 012 412 125
Mr: Chay Bora, Senior Lending Specialist at Phillip Bank Plc.
Tel: 011 622 525