Service Design Network SF: Learning in the Digital Age

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Fjord and the Service Design Network SF hosted their kick-off 2014 event on "Learning in the Digital Age." This deck, presented by Karin Little (Executive Service Design Director) and Thomas Schneider (Design Director) gives an overview for how education is changing in a digital world.

Published in: Design, Education, Technology

Service Design Network SF: Learning in the Digital Age

  1. 1. + Learning in the Digital Age Karin Little | Executive Service Design Director, Fjord Thomas Schneider | Design Director, Fjord Redesigning Education Eren Bali | Co-founder, CEO, Udemy Design Opportunities in the Transitional Period in Education Minjeong Kim | UX and Product Designer, Coursera Designing MOOCs at a Public Health Sciences University Steven Williams | Coursera Instructional Designer and Project Manager, UCSF 1
  2. 2. Learning in the Digital Age Karin Little, Thomas Schneider Fjord/SDN January 16, 2014
  3. 3. 3 parts 1. student stories 2. context 3. opportunities
  4. 4. 1.student stories judy james ava
  5. 5. hyperlink judy
  6. 6. 2.context skills technology consumers
  7. 7. Skills In recent years we’ve seen a shift away from learning as something that only happens through pairing teachers with students in traditional classrooms. E = mc 2
  8. 8. Skills Being online is transforming the way people learn. Ranging from user-generated video instruction to online courses from prestigious universities, new opportunities are available anytime and anywhere to anyone with an Internet connection.
  9. 9. Skills The future is already here — it’s just not very evenly distributed. William Gibson
  10. 10. Skills skills: What these technologies are doing is really helping people embrace change at faster rates than ever before.
  11. 11. Skills Workplace expectations are also changing. New hires at Google are expected to demonstrate: - analytical reasoning communication skills a willingness to experiment ability to be a team player passion and leadership
  12. 12. Skills Some of these skills are harder to gain or demonstrate in online learning environments... - analytical reasoning - communication skills - a willingness to experiment - ability to be a team player - passion and leadership
  13. 13. Technology An increasing amount of sensors and devices create an exponentially increasing amount of data. 2003 people on earth 2010 2015 things connected to the internet 2020
  14. 14. Technology With the early-stage challenges we’re facing just on desktop, how will the explosion of devices and connectivity affect the learning environment?
  15. 15. Consumers Thanks to brands like Amazon, Google, Uber and Facebook, consumers expect highly personalized, seamless experiences that put them at the center.
  16. 16. Consumers Recent reports indicate that the best candidates of online learning (in terms of retention and success rate) tend to be highly motivated, self-driven students who have already taken higher education courses. The New York Times, December 10, 2013
  17. 17. 3.opportunities content roles locations
  18. 18. Content Content offerings will be: adaptive Knewton Carnegie Learning
  19. 19. Content Content offerings need to be: active “ Science of Cooking” Harvard on edX
  20. 20. Content Content offerings need to be: collaborative Google hangouts
  21. 21. Roles Students want a more cohesive, adaptive learning experience that puts them in the center. Students need help navigating the growing range of educational choices Text and options in front of them. They need: They need: They need: Eduvators Learning Journey Mentors Learning Agents http://knowledgeworks.org/learning-in-2025 Students need to find the right people to connect with.
  22. 22. Locations Add virtual to physical Coursera, edX, and others are working with established brick and mortar institutions to create blended learning offerings. 6.00xL Introduction to Computer Science and Programming, MITx virtual pic
  23. 23. Locations Add physical to virtual Udacity promotes meetups of students in physical proximity
  24. 24. Locations Consequence: Everything gets a learning layer
  25. 25. Content delivery will change. New roles will emerge. Learners will have more options. But people will remain at the heart of learning. Learners should be at the center. “The Place for People amid Digital Innovation” posted on May 7, 2013 by Katherine Prince
  26. 26. thank you
  27. 27. + Learning in the Digital Age Karin Little | Executive Service Design Director, Fjord Thomas Schneider | Design Director, Fjord Redesigning Education Eren Bali | Co-founder, CEO, Udemy Design Opportunities in the Transitional Period in Education Minjeong Kim | UX and Product Designer, Coursera Designing MOOCs at a Public Health Sciences University Steven Williams | Coursera Instructional Designer and Project Manager, UCSF 27

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