Dr. Bryan Cook is a licensed dentist who fitted and made a set of dentures for Mrs. Iris Downing, a patient of Dr. Cook who was fitted for dentures. After Mrs. Downing received her dentures from Dr. Cook, she said they were ill-fitting and produced sore spots in her mouth. She filed suit against Dr. Cook on the basis of a breach of the UCC Article 2 implied warranty of fitness for a particular purpose. The trial court awarded damages to the Mrs. Downing on the basis of her remedies under the UCC Article 2. Dr. Cook appealed, maintaining that the dentures were not a sale of goods and on the basis that his expert witness testified that Mrs. Downing’s problems were probably due to candidas, an autoimmune reaction, or an allergy to the dental material but that her problems not due to ill-fitting dentures. Is Dr. Cook correct? Is this a common law services contract? {Cook v. Downing, 891 P.2d 611 (Ok. Ct. App. 1995).] Solution Dr Cook is correct as in this case though the sale element is involved as the dentures were sold to the patient but as the dentures were measured and installed into the patient it will be considered a service element. So the transaction between the doctor and patient was not a sale but service hence UCC law will not be applied for the same. Yes, this is a common law services contract. This is the law in which contractual transactions related to real estate, insurance, intangiable assests, employment and services are goverened. This case will come under the services contract..

1. "Emotional intelligence is more important than cognitive intelligence in influencing an
individual's success.” Do you agree or disagree with this statement? Support your perspective.
"Emotional intelligence is more important than cognitive intelligence in influencing an
individual's success.” Do you agree or disagree with this statement? Support your perspective.
Solution
Let us start by understanding the terms’ Emotional Intelligence’ and ‘Cognitive Intelligence’.
Cognitive Intelligence is also referred to as IQ and involves the ability to reason, strategize, solve
complications, understand ideas, learn fast and learn from experience. Thus, this will lead to the
development and perfection of skills, the hygiene factor necessary be able to do a job.
The understanding of Emotional Intelligence is largely based on Howard Gardner's Frames of
Mind: The Theory of Multiple Intelligences in which he introduced ‘Multiple Intelligence’ which
comprises ’Interpersonal Intelligence’ and ‘Intrapersonal Intelligence’. Here Interpersonal
Intelligence refers to the ability to understand the emotions of others while Intrapersonal
Intelligence’ refers to the ability to comprehend and appreciate one’s own emotions. In other
words we could say that an emotionally intelligent person would be able to understand the
human reactions that a particular situation might result in or resulted in.
Daniel Goleman’s model outlines the following 4 main EI constructs:
Thus, while Cognitive Intelligence is a must in order to be really good at what one does,
Emotional Intelligence would help to build bonds, resolve conflicts, use situations to one’s
advantage etc.
This clearly indicates that when comparing two or more equally skilled individuals at a
workplace, the one with higher Emotional Intelligence would clearly forge ahead due to his/her
ability to understand the situation and people from all perspectives and also have better control
on personal reactions due to heightened self-awareness and higher self-management capabilities.