1. THOMAS RUGGIEROTHOMAS RUGGIERO
 8763 Pelican Drive, Hodgkins, IL 60525  Cell/Preferred: 630-805-3611
 Email: ruggiero.thomas.r@gmail.com
Technical Skills
Install and configure
hardware/software,
troubleshoot PCs,
laptops, printers,
tablets, and mobile
devices.
Install operating
systems including
Microsoft Windows
Operating systems,
XP, Vista, 7, 8, 8.1,
and 10
Configure and
troubleshoot
networking devices,
infrastructure,
protocols, and
applications, both
wired and wireless.
Analyze and determine
security issues to
computer systems,
both internally and
externally.
Excellent analytical
and problem solving
skills
Typist 60 WPM
Other Skills
Excellent Oral/Written
Communication
Team Player
Excellent customer
service skills
Quick Learner
Well organized and
punctual
Adaptive to changes
Highly studious
Technology Summary
Systems: Microsoft Windows XP, Vista, 7, 8, 8.1, and 10 Operating Systems
Hardware: PCs, laptops, tablets, printers, mobile devices, networking devices,
infrastructure and protocols, wired and wireless, firewalls, routers, other
security hardware/software.
Software: MS Word, Excel, and PowerPoint 2013
Certificates: CompTIA Security+, CompTIA Network+, CompTIA A+, Internet and
Computing Core, Microsoft Word 2013
Professional Experience
Edison Job Corps Academy PC Technician Trainee
Edison, NJ September 2015 – October 2016
Installation of hardware and software systems. Maintenance and
repairing/troubleshooting of PCs, laptops, printers, and mobile devices. Working
with Ethernet wired and wireless network configurations. Securing computers and
infrastructure from attacks and malicious usage.
Joliet Job Corps, Joliet, IL Office Administration, March 2015 –
September 2015
Operated Microsoft Word, Excel, and PowerPoint applications. Experience gained
in office procedures and business environment practices, record keeping, filing,
creating business reports and documents.
Education
• Trade School in IT System Support. Edison Job Corps Center, 500 Plainfield Ave,
Edison, NJ 08817. Class of 2016
• Trade School in Office Administration. Joliet Job Corps Center, IL. Class of 2015
• Some College Courses – College Of DuPage, Glen Ellyn, IL, 2013-2014
• High School Diploma, Lyons Township High School, IL. Class of 2013

2. Available for P/T, F/T & Contract Assignments, Relocation & Travel Revised: Friday, October 07, 2016