1. MUTHUPM
Mobile: +91 8056520323 / 9597339774
E-mail :velsamymuthuraman@yahoo.in
Career Highlights:
3.6 Years of Experience in and Windows server,Linux Server, Unix , Networking , Infrastructure,
support and Multi Functional Devices
Experience in installation and configuration of Operating system Linux
Strong experience in Monitoring and configuration of CA tools E- helpline Pass volute tools
Experience in implementation of backup and recovery strategies EMC Networker
Possess-up-to-date knowledge in the industry with advanced technical acumen
Flexible, quick learner, good listener and organized personality
Works easily and confidently in a team environment Adaptable to changes and willing to learn further
Education & Certification:
B.E. in Electrical and Electronics Engineering 2008 - 2011
Anna University, Chennai, Tamilnadu, India
Bachelor of Science in Posumpon Muthuramalinga Daver 2004 - 2007
Collage of Arts and Science Tamilnadu India
Higher Secondary Course in Government higher School 2002 - 2003
Thirumalapuram Tamilnadu, India
Professional Experience :
Wipro Info Tech : (Tamilnadu State Data Center) March 30 2015 to till date
Role and Responsibilities
Responsible for monitoring server condition and status 24/7
Planned and implemented new Linux servers across the company
Configured and maintained existing Linux servers
Practiced preventive maintenance to prevent failures
Monitoring the servers from the CA service desk tool generated alerts, acknowledging and
resolving tickets within defined SLA times
Resolving issues using ITIL best practices (Incident/change/Problem management )
Providing support, administration of Suse Linux Server and Database
Maintenance of a log of the performance monitoring of servers including CPU,disk space,
memory utilization, I/O utilization, etc
Configure and implementation hardening of OS level
Configuration of users,groups and file/directory administration
Disk partitioning scheme of LVM,RAID
Maintaining Packages Repositories through YUM,RPM
Configure SUDO utility for Privileged access
2. Wipro Info Tech , Chennai : ( Sanmar Group)
August 2014-till date Data Center Operator
Role and Responsibilities
Monitoring the alerts/events with respect to HDD Space,CPU/Memory usage and server availability.
Visiting the Data center and posting the Physical status of Servers every 2 Hours.
Reporting the Data Centre changes (Abnormal Temperatures,Amber light Indication, etc.,) for taking
immediate action to bring it back to normal.
Managing HP Blade Enclosures (HP C7000, BL460c G6 & G8, BL25p and BL35p) and some Wipro
owned servers.
Managing Cluster Services -- Installation & Administration
Root cause analysis and fixing the Windows / IIS Web Server Related issues
Installing operating system Red hat Linux 7.x, 8.0, 9.0, Fedora and Sun Solaris
Add new organizational unite and apply group policy
Managing HW issues -- Vendor coordination
RAID Card Configuration and Add-on card installation, BIOS updating
First level of trouble shooting for all HP servers and WIPRO Server Hardware’s.
Managing Infrastructure Servers (File servers, VPN Server & Application Servers).
Managing ILO for HP blade servers.
Providing hands and feet support for Global Team (E.g. Modem Down, Link Issue, Server Down and
all the major issues impacting users)
ID creation, deletion and assigning permissions for the user’s common folder as per the requirements.
New installation of Windows 2003/2008/2012 Servers including required software's based on the
customers proposal.
Ensure all servers licenses activated and updated with latest windows, security patches.
Managing and Inserting LTO-5 Media's for Daily, Weekly, Monthly & Yearly backup and
Storing the backed up media in DR-Site post completion of backup.
Requesting Media from DR site for next day backup with customer’s approval.
Supporting vendor engineer during the site visit (E.g. for Hardware replacement,EMC storage issues,
Airtel, BSNL & Reliance link issue, etc).
Worked Experience on E-Helpline ticketing systems.
Active Directory Services -- Managing Users & Other Resource objects
Providing clear-cut details about the long pending incidents to the manager proactively.
Jesuit Technologies Private Limited, Chennai December 2011 – Augest 2014
Residential Customer Support Engineer
Designed, planned and implemented MPLS VPN connectivity for various locations.
Designing and Implementing TCP/IP Networks
VNC Team ware AMMY Admin and net meeting remote administration tool
Configured and troubleshoot Cisco 3600, 1700,1800,2800,2600 Routers for all 65 locations.
Maintain backup of startup & running configuration for remote locations Routers.
Install, Upgrade, Support and troubleshoot of Operating System, Software Applications, Computer
hardware and Printers and any other authorized peripheral equipment
Commissioning and Maintenance of Leased Lines circuits, MPLS, MLLN links using CPE such as
OFC
3. Successfully engineered VPN connectivity for the network. This included both remote access VPN as
well as site to site VPN
Good understanding of OSI Model, TCP/IP protocol suite (IP,ARP,ICMP,TCP,UDP,RARP,FTP,
TFTP)
Implementing Switch port Configurations, VLAN,VTP,NAT, PAT,STP and Port security.
Monitoring Server host and Router using Watch up, Netpinger, Nagious, NMS Tool
Conducting training to End users.
Monitoring Service Desk operations and escalated tickets to ensure client's problems are handled as
expeditiously as possible.
Opening ticket with vendors for replacing failed hardware.
Monitoring the proxy configuration and validating the web sense filtering periodically.
Trace the connectivity and troubleshoot network issues at client end.
Network printer configuration and installation, Network Connectivity testing
Sound knowledge in coping process,firmware updating and Driver installation.
E-Mail configurations
Outlook, 2003, 2010, outlook express, 2003, 2010, 2006, outlook live mail configure
After domain joining restore the user data backup and restore the mail backup,
Configuring & Troubleshooting E-mail accounts for users having Lotus Notes 7.x and 8.
Achievements:
Team Leader in College Conference and Symposium magazine Designing department while college
days.
Winner of the intra college cricket competition
Complete the course Linux MCSE from Zoom technologies Hyderabad
Technical Skills:
Operating Systems : WIN Server 2003, 2008, 2012/XP/Vista/Win7&8/Linux.
Language : C,C++, Java
Server Side Technology : RAID Configuration. Dhcp Dns Cluster
Software Packages used : MAT Lab, Simulation
Personal Details:
Father Name : Velsamy M
Address : 2/64, North Street
Moovirunthali (p.o)
Sankarankovil (Taluk)
Read : English, Tamil. Hindi
Write : English, Tamil. Hindi
Language Speak : English, Tamil, Telugu and Hindi
Declaration:
I hereby declare that all the details provided above are true to the best of my knowledge & belief.
(Petchimuthu V)