SlideShare a Scribd company logo

Customer Service Improve Via Training Dept

ā€¢Download as PPT, PDFā€¢
ā€¢
Laurence Yap M.A. (UM) CHRM
Laurence Yap M.A. (UM) CHRM
BusinessEducation
1 of 24
Operation Akar Aug 2005
Vision ,[object Object],[object Object]
Strategies ,[object Object],[object Object],[object Object],[object Object]
Training Strategy ,[object Object],[object Object]
Org Development Strategy: ,[object Object],[object Object]
Customer Care Team ,[object Object],[object Object],[object Object],[object Object]
Training Strategy: Customer Trg ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Operation Akar ,[object Object],[object Object],[object Object],[object Object]
Trg Strategy: Supervisory Skils ,[object Object],[object Object],[object Object],[object Object]
Training Strategy: Decentralize Training Responsibilities ,[object Object],[object Object],[object Object],[object Object]
Training Strategy: Enlarge Network of Trainer ,[object Object]
2. Organization Dev Strategy: Focus Group ,[object Object],[object Object],[object Object],[object Object],[object Object]
Focus Group: Tackle Non Trg Issues to Improve Customer Service ,[object Object],[object Object],[object Object]
Focus Group: Tackle Non Trg Issues to Improve Customer Service ,[object Object],[object Object]
Focus Group: Improve Buyer Bargaining Power ,[object Object]
Focus Group: Improve Team Cooperation in IT ,[object Object],[object Object],[object Object],[object Object]
Organization Dev Strategy: Project Management ,[object Object],[object Object],[object Object],[object Object]
Mental Rehearsal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],[object Object]
3. Learning Strategy: Team Learning ,[object Object],Sharing Sharing Sharing
3. Learning Strategy: Facilitate De Briefing ,[object Object],[object Object]
Learning Strategy: Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Consulting Strategy ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended

Training and developing employees
Training and developing employeesTraining and developing employees
Training and developing employeesAsjadAli34
Ā 
Org excellence 24 jan ss
Org excellence 24 jan ssOrg excellence 24 jan ss
Org excellence 24 jan ssJisc RSC East Midlands
Ā 
5901816
59018165901816
5901816HatemHussein15
Ā 
Human resource management
Human resource managementHuman resource management
Human resource managementrajaelmajzoub
Ā 
The critical role of the manager in supporting learning at work through coach...
The critical role of the manager in supporting learning at work through coach...The critical role of the manager in supporting learning at work through coach...
The critical role of the manager in supporting learning at work through coach...Acas Comms
Ā 
Td2017 presssv2 0
Td2017 presssv2 0Td2017 presssv2 0
Td2017 presssv2 0Phil Garing
Ā 
Questionnaire on training
Questionnaire on trainingQuestionnaire on training
Questionnaire on trainingswati_tiwari
Ā 
Distribution Management Training Program Overview for FMI MAXX Award
Distribution Management Training Program Overview for FMI MAXX AwardDistribution Management Training Program Overview for FMI MAXX Award
Distribution Management Training Program Overview for FMI MAXX AwardCindy Joice
Ā 

Recommended

Training and developing employees
Training and developing employeesTraining and developing employees
Training and developing employeesAsjadAli34
Ā 
Org excellence 24 jan ss
Org excellence 24 jan ssOrg excellence 24 jan ss
Org excellence 24 jan ssJisc RSC East Midlands
Ā 
5901816
59018165901816
5901816HatemHussein15
Ā 
Human resource management
Human resource managementHuman resource management
Human resource managementrajaelmajzoub
Ā 
The critical role of the manager in supporting learning at work through coach...
The critical role of the manager in supporting learning at work through coach...The critical role of the manager in supporting learning at work through coach...
The critical role of the manager in supporting learning at work through coach...Acas Comms
Ā 
Td2017 presssv2 0
Td2017 presssv2 0Td2017 presssv2 0
Td2017 presssv2 0Phil Garing
Ā 
Questionnaire on training
Questionnaire on trainingQuestionnaire on training
Questionnaire on trainingswati_tiwari
Ā 
Distribution Management Training Program Overview for FMI MAXX Award
Distribution Management Training Program Overview for FMI MAXX AwardDistribution Management Training Program Overview for FMI MAXX Award
Distribution Management Training Program Overview for FMI MAXX AwardCindy Joice
Ā 
How to Engage Employees During Compliance Training
How to Engage Employees During Compliance TrainingHow to Engage Employees During Compliance Training
How to Engage Employees During Compliance TrainingCommLab India ā€“ Rapid eLearning Solutions
Ā 
Management Training Program Introduction
Management Training Program IntroductionManagement Training Program Introduction
Management Training Program IntroductionNguyen Trong Quy
Ā 
Hr ppt
Hr pptHr ppt
Hr pptRajeev Ranjan
Ā 
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...Krishna Goyal
Ā 
training and development
training and developmenttraining and development
training and developmentNamra Jamil
Ā 
General Overview of Gil University
General Overview of Gil UniversityGeneral Overview of Gil University
General Overview of Gil Universitytommo42
Ā 
Training Manager Job Description
Training Manager Job DescriptionTraining Manager Job Description
Training Manager Job DescriptionDemand Metric
Ā 
4 designing the training programs
4 designing the training programs4 designing the training programs
4 designing the training programsISAAC Jayant
Ā 
Problem Solving Training
Problem Solving Training Problem Solving Training
Problem Solving Training The Pathway Group
Ā 
Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)peterpointahead
Ā 
CaseC.1_Coventry
CaseC.1_CoventryCaseC.1_Coventry
CaseC.1_CoventryTom Stango
Ā 
Fast Track Professional Management Program
Fast Track Professional Management ProgramFast Track Professional Management Program
Fast Track Professional Management ProgramTingting Zhang
Ā 
Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based Aayush Agrawal
Ā 
Train the Trainer - A Complete Guide to The Module
Train the Trainer - A Complete Guide to The ModuleTrain the Trainer - A Complete Guide to The Module
Train the Trainer - A Complete Guide to The ModuleVital Smarts India (Leadership Consulting Pvt. Ltd.)
Ā 
High Quality Education (July 2009)
High Quality Education (July 2009)High Quality Education (July 2009)
High Quality Education (July 2009)guest2d9457
Ā 
Benefiting from customised training
Benefiting from customised trainingBenefiting from customised training
Benefiting from customised trainingMarie Smith
Ā 
Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3Paul Navamani
Ā 
Foundations of Action Learning
Foundations of Action LearningFoundations of Action Learning
Foundations of Action LearningPeter Cauwelier
Ā 
Training and development questionnaire (1)
Training and development questionnaire (1)Training and development questionnaire (1)
Training and development questionnaire (1)Vish Rughoobur
Ā 
Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model Laurence Yap M.A. (UM) CHRM
Ā 
Mental Rehearsal
Mental RehearsalMental Rehearsal
Mental RehearsalLaurence Yap M.A. (UM) CHRM
Ā 
3rd Knowledge Network 7th Nov 09 PSMB
3rd Knowledge Network 7th Nov 09 PSMB3rd Knowledge Network 7th Nov 09 PSMB
3rd Knowledge Network 7th Nov 09 PSMBLaurence Yap M.A. (UM) CHRM
Ā 

More Related Content

What's hot

Management Training Program Introduction
Management Training Program IntroductionManagement Training Program Introduction
Management Training Program IntroductionNguyen Trong Quy
Ā 
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...Krishna Goyal
Ā 
training and development
training and developmenttraining and development
training and developmentNamra Jamil
Ā 
General Overview of Gil University
General Overview of Gil UniversityGeneral Overview of Gil University
General Overview of Gil Universitytommo42
Ā 
Training Manager Job Description
Training Manager Job DescriptionTraining Manager Job Description
Training Manager Job DescriptionDemand Metric
Ā 
4 designing the training programs
4 designing the training programs4 designing the training programs
4 designing the training programsISAAC Jayant
Ā 
Problem Solving Training
Problem Solving Training Problem Solving Training
Problem Solving Training The Pathway Group
Ā 
Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)peterpointahead
Ā 
CaseC.1_Coventry
CaseC.1_CoventryCaseC.1_Coventry
CaseC.1_CoventryTom Stango
Ā 
Fast Track Professional Management Program
Fast Track Professional Management ProgramFast Track Professional Management Program
Fast Track Professional Management ProgramTingting Zhang
Ā 
Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based Aayush Agrawal
Ā 
High Quality Education (July 2009)
High Quality Education (July 2009)High Quality Education (July 2009)
High Quality Education (July 2009)guest2d9457
Ā 
Benefiting from customised training
Benefiting from customised trainingBenefiting from customised training
Benefiting from customised trainingMarie Smith
Ā 
Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3Paul Navamani
Ā 
Foundations of Action Learning
Foundations of Action LearningFoundations of Action Learning
Foundations of Action LearningPeter Cauwelier
Ā 
Training and development questionnaire (1)
Training and development questionnaire (1)Training and development questionnaire (1)
Training and development questionnaire (1)Vish Rughoobur
Ā 

What's hot (19)

How to Engage Employees During Compliance Training
How to Engage Employees During Compliance TrainingHow to Engage Employees During Compliance Training
How to Engage Employees During Compliance Training
Ā 
Management Training Program Introduction
Management Training Program IntroductionManagement Training Program Introduction
Management Training Program Introduction
Ā 
Hr ppt
Hr pptHr ppt
Hr ppt
Ā 
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Qcl 15-v4 challenge no. 5-institute of management, nirma university_krishan k...
Ā 
training and development
training and developmenttraining and development
training and development
Ā 
General Overview of Gil University
General Overview of Gil UniversityGeneral Overview of Gil University
General Overview of Gil University
Ā 
Training Manager Job Description
Training Manager Job DescriptionTraining Manager Job Description
Training Manager Job Description
Ā 
4 designing the training programs
4 designing the training programs4 designing the training programs
4 designing the training programs
Ā 
Problem Solving Training
Problem Solving Training Problem Solving Training
Problem Solving Training
Ā 
Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)
Ā 
CaseC.1_Coventry
CaseC.1_CoventryCaseC.1_Coventry
CaseC.1_Coventry
Ā 
Fast Track Professional Management Program
Fast Track Professional Management ProgramFast Track Professional Management Program
Fast Track Professional Management Program
Ā 
Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based Training _ Steps in training process_ case Based
Training _ Steps in training process_ case Based
Ā 
Train the Trainer - A Complete Guide to The Module
Train the Trainer - A Complete Guide to The ModuleTrain the Trainer - A Complete Guide to The Module
Train the Trainer - A Complete Guide to The Module
Ā 
High Quality Education (July 2009)
High Quality Education (July 2009)High Quality Education (July 2009)
High Quality Education (July 2009)
Ā 
Benefiting from customised training
Benefiting from customised trainingBenefiting from customised training
Benefiting from customised training
Ā 
Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3Experiential Learning PPT V2.2.3
Experiential Learning PPT V2.2.3
Ā 
Foundations of Action Learning
Foundations of Action LearningFoundations of Action Learning
Foundations of Action Learning
Ā 
Training and development questionnaire (1)
Training and development questionnaire (1)Training and development questionnaire (1)
Training and development questionnaire (1)
Ā 

Viewers also liked

Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model Laurence Yap M.A. (UM) CHRM
Ā 
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2Laurence Yap M.A. (UM) CHRM
Ā 
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...No More Fears: Buidling an acknowldegement, strength based and apprecitive c...
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...Laurence Yap M.A. (UM) CHRM
Ā 

Viewers also liked (20)

Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model Be in Driver Seat HR Driven Business Sustainability and Growth Model
Be in Driver Seat HR Driven Business Sustainability and Growth Model
Ā 
Mental Rehearsal
Mental RehearsalMental Rehearsal
Mental Rehearsal
Ā 
3rd Knowledge Network 7th Nov 09 PSMB
3rd Knowledge Network 7th Nov 09 PSMB3rd Knowledge Network 7th Nov 09 PSMB
3rd Knowledge Network 7th Nov 09 PSMB
Ā 
Brochure2
Brochure2Brochure2
Brochure2
Ā 
ABT
ABTABT
ABT
Ā 
Business Skils For Technical Profession
Business Skils For Technical ProfessionBusiness Skils For Technical Profession
Business Skils For Technical Profession
Ā 
Induction Program
Induction ProgramInduction Program
Induction Program
Ā 
Prevention of conflict tools ver2
Prevention of conflict tools ver2Prevention of conflict tools ver2
Prevention of conflict tools ver2
Ā 
Effective training manager
Effective training managerEffective training manager
Effective training manager
Ā 
Performance Communication
Performance CommunicationPerformance Communication
Performance Communication
Ā 
Tomato 082005
Tomato 082005Tomato 082005
Tomato 082005
Ā 
100 Ways 1 50
100 Ways 1 50100 Ways 1 50
100 Ways 1 50
Ā 
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2
Talent management buy_off_29th_sept2010_iqpc_novotel_hotel_ver2
Ā 
Efficiency
EfficiencyEfficiency
Efficiency
Ā 
Cs Inro
Cs InroCs Inro
Cs Inro
Ā 
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...No More Fears: Buidling an acknowldegement, strength based and apprecitive c...
No More Fears: Buidling an acknowldegement, strength based and apprecitive c...
Ā 
Asia Pacific Facilitation Conference 2008
Asia Pacific Facilitation Conference 2008Asia Pacific Facilitation Conference 2008
Asia Pacific Facilitation Conference 2008
Ā 
facilitation
facilitationfacilitation
facilitation
Ā 
Info Managemnt
Info ManagemntInfo Managemnt
Info Managemnt
Ā 
Onboarding process ver 4
Onboarding process ver 4Onboarding process ver 4
Onboarding process ver 4
Ā 

Similar to Customer Service Improve Via Training Dept

Training Strategy Ppt
Training Strategy PptTraining Strategy Ppt
Training Strategy PptNarayan Vaidya
Ā 
Training Strategy Ppt 23046
Training Strategy Ppt 23046Training Strategy Ppt 23046
Training Strategy Ppt 23046s.munthe
Ā 
Training strategy
Training strategyTraining strategy
Training strategyPeak Dfer
Ā 
Importance of training & Development Project 6-Oct-2021.pptx
Importance of training & Development Project 6-Oct-2021.pptxImportance of training & Development Project 6-Oct-2021.pptx
Importance of training & Development Project 6-Oct-2021.pptxAhmedMarhomy
Ā 
Training & development orientation
Training & development orientationTraining & development orientation
Training & development orientationShipra Tiwari
Ā 
Human Resource Community P
Human Resource Community PHuman Resource Community P
Human Resource Community PNguyen Trong Quy
Ā 
Training Need Identification_A seminar
Training Need Identification_A seminarTraining Need Identification_A seminar
Training Need Identification_A seminarRakesh Kumar Sahoo
Ā 
training_development_staff.pdf
training_development_staff.pdftraining_development_staff.pdf
training_development_staff.pdfmoatazbelkhair
Ā 
Training development382
Training development382Training development382
Training development382rupesh jaiswal
Ā 
Training for Trainers course free sample
Training for Trainers course free sampleTraining for Trainers course free sample
Training for Trainers course free sampleReady to Train
Ā 
Vyaktitva Organization Profile
Vyaktitva Organization ProfileVyaktitva Organization Profile
Vyaktitva Organization Profilegaganadlakha
Ā 
TrainingDevelopment382.ppt
TrainingDevelopment382.pptTrainingDevelopment382.ppt
TrainingDevelopment382.pptUsmanButt643151
Ā 
TrainingDevelopment382.ppt
TrainingDevelopment382.pptTrainingDevelopment382.ppt
TrainingDevelopment382.pptMBAHOD2
Ā 
PPP-TrainingDevelopment382.ppt
PPP-TrainingDevelopment382.pptPPP-TrainingDevelopment382.ppt
PPP-TrainingDevelopment382.pptPrakashPatil147150
Ā 

Similar to Customer Service Improve Via Training Dept (20)

Training Strategy Ppt
Training Strategy PptTraining Strategy Ppt
Training Strategy Ppt
Ā 
Training Strategy Ppt 23046
Training Strategy Ppt 23046Training Strategy Ppt 23046
Training Strategy Ppt 23046
Ā 
Training Strategy ppt
Training Strategy pptTraining Strategy ppt
Training Strategy ppt
Ā 
Training strategy
Training strategyTraining strategy
Training strategy
Ā 
Importance of training & Development Project 6-Oct-2021.pptx
Importance of training & Development Project 6-Oct-2021.pptxImportance of training & Development Project 6-Oct-2021.pptx
Importance of training & Development Project 6-Oct-2021.pptx
Ā 
Training & development orientation
Training & development orientationTraining & development orientation
Training & development orientation
Ā 
Training & development
Training & developmentTraining & development
Training & development
Ā 
Human Resource Community P
Human Resource Community PHuman Resource Community P
Human Resource Community P
Ā 
Training Need Identification_A seminar
Training Need Identification_A seminarTraining Need Identification_A seminar
Training Need Identification_A seminar
Ā 
training
trainingtraining
training
Ā 
training_development_staff.pdf
training_development_staff.pdftraining_development_staff.pdf
training_development_staff.pdf
Ā 
Training development382
Training development382Training development382
Training development382
Ā 
Training for Trainers course free sample
Training for Trainers course free sampleTraining for Trainers course free sample
Training for Trainers course free sample
Ā 
Training & development
Training & developmentTraining & development
Training & development
Ā 
Training development
Training developmentTraining development
Training development
Ā 
Vyaktitva Organization Profile
Vyaktitva Organization ProfileVyaktitva Organization Profile
Vyaktitva Organization Profile
Ā 
TrainingDevelopment382.ppt
TrainingDevelopment382.pptTrainingDevelopment382.ppt
TrainingDevelopment382.ppt
Ā 
TrainingDevelopment382.ppt
TrainingDevelopment382.pptTrainingDevelopment382.ppt
TrainingDevelopment382.ppt
Ā 
PPP-TrainingDevelopment382.ppt
PPP-TrainingDevelopment382.pptPPP-TrainingDevelopment382.ppt
PPP-TrainingDevelopment382.ppt
Ā 
T&D.ppt
T&D.pptT&D.ppt
T&D.ppt
Ā 

More from Laurence Yap M.A. (UM) CHRM

Facilitating meeting skills presentation tools
Facilitating meeting skills presentation toolsFacilitating meeting skills presentation tools
Facilitating meeting skills presentation toolsLaurence Yap M.A. (UM) CHRM
Ā 
Diagnosing and changing organization culture
Diagnosing and changing organization cultureDiagnosing and changing organization culture
Diagnosing and changing organization cultureLaurence Yap M.A. (UM) CHRM
Ā 

More from Laurence Yap M.A. (UM) CHRM (20)

Hybrid Work5.pptx
Hybrid Work5.pptxHybrid Work5.pptx
Hybrid Work5.pptx
Ā 
FULL The Next Level of OD_v1 .pptx
FULL The Next Level of OD_v1 .pptxFULL The Next Level of OD_v1 .pptx
FULL The Next Level of OD_v1 .pptx
Ā 
HRLC Guideline_v6. .pdf
HRLC Guideline_v6. .pdfHRLC Guideline_v6. .pdf
HRLC Guideline_v6. .pdf
Ā 
Internet Information Research Skills
Internet Information Research Skills Internet Information Research Skills
Internet Information Research Skills
Ā 
Magnesium_General_Simple_v1.pptx
Magnesium_General_Simple_v1.pptxMagnesium_General_Simple_v1.pptx
Magnesium_General_Simple_v1.pptx
Ā 
Cancer Chinese & English.pdf
Cancer Chinese & English.pdfCancer Chinese & English.pdf
Cancer Chinese & English.pdf
Ā 
OD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptxOD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptx
Ā 
OD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptxOD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptx
Ā 
OD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptxOD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptx
Ā 
OD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptxOD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptx
Ā 
Hybrid Work Model 2022
Hybrid Work Model 2022Hybrid Work Model 2022
Hybrid Work Model 2022
Ā 
Positive leadership (Chinese)
Positive leadership (Chinese)Positive leadership (Chinese)
Positive leadership (Chinese)
Ā 
Performance management beyond apprasai v3
Performance management beyond apprasai v3Performance management beyond apprasai v3
Performance management beyond apprasai v3
Ā 
Problem solving skills
Problem solving skillsProblem solving skills
Problem solving skills
Ā 
Facilitating meeting skills presentation tools
Facilitating meeting skills presentation toolsFacilitating meeting skills presentation tools
Facilitating meeting skills presentation tools
Ā 
Diagnosing and changing organization culture
Diagnosing and changing organization cultureDiagnosing and changing organization culture
Diagnosing and changing organization culture
Ā 
Freedom of Choice
Freedom of ChoiceFreedom of Choice
Freedom of Choice
Ā 
Realize vol 4 no2. may'20
Realize vol 4 no2. may'20Realize vol 4 no2. may'20
Realize vol 4 no2. may'20
Ā 
Team meeting4
Team meeting4Team meeting4
Team meeting4
Ā 
Alkaline can destroy coronavirus
Alkaline can destroy coronavirusAlkaline can destroy coronavirus
Alkaline can destroy coronavirus
Ā 

Recently uploaded

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
Ā 
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...amitlee9823
Ā 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
Ā 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
Ā 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
Ā 
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...rajveerescorts2022
Ā 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...allensay1
Ā 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
Ā 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
Ā 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentationuneakwhite
Ā 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
Ā 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
Ā 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
Ā 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
Ā 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
Ā 
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...Sheetaleventcompany
Ā 
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ Service
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ ServiceEluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ Service
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ ServiceDamini Dixit
Ā 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
Ā 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
Ā 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
Ā 

Recently uploaded (20)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Ā 
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: šŸ“ 7737669865 šŸ“ High Profile Model Escorts | Bangalore...
Ā 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
Ā 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Ā 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
Ā 
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...
šŸ‘‰Chandigarh Call Girls šŸ‘‰9878799926šŸ‘‰Just CallšŸ‘‰Chandigarh Call Girl In Chandiga...
Ā 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Ā 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
Ā 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Ā 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
Ā 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
Ā 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Ā 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
Ā 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
Ā 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
Ā 
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...
Call Girls ZirakpuršŸ‘§ Book NowšŸ“±7837612180 šŸ“žšŸ‘‰Call Girl Service In Zirakpur No A...
Ā 
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ Service
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ ServiceEluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ Service
Eluru Call Girls Service ā˜Ž ļø93326-06886 ā¤ļøā€šŸ”„ Enjoy 24/7 EscortĀ Service
Ā 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
Ā 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
Ā 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
Ā 

Customer Service Improve Via Training Dept

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.