[2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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Presented on the first e-Democracy Conference in 2010.

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[2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

  1. 1. Advanced Infrastructure as aFoundation for e-DemocracySolutionsDaniel Danilovski,Manager of Professional ServicesNextsense
  2. 2. Introduction• Why do we need underlying infrastructure for e-Democracy solutions• What are the characteristics of such infrastructure – Secure – Available – Expandable – Interoperable – Manageable Advanced infrastructure as foundation for e-Democracy solutions 2
  3. 3. Current environment• Isolated Islands, silos• Difficult or No integration at all• Poor scalability, difficult management, questionable security• No high availability or disaster recovery Automated e-mail management system? 2007 2008 Yes 21% 21% Planning or considering 32% 25% No and not planning or considering 47% 54%Source: World e-Parlament ReportSurvey 2009, Advanced infrastructure as foundation for e-Democracy solutions 3
  4. 4. Modern ICT Infrastructure Ingredients• Directory services• Messaging & collaboration• Security• Mobility• High availability and disaster resilience• Virtualization• Management Advanced infrastructure as foundation for e-Democracy solutions 4
  5. 5. Directory Service• Stores directory data• Manages communication between users and domains, – including user logon processes, authentication, and directory searches• Manage policies applied to Microsoft Active Directory is users and computers most commonly used Directory Services Advanced infrastructure as foundation for e-Democracy solutions 5
  6. 6. Directory services - Extensions• Certificate Services – PKI – Services for issuing digital certificates for authentication between devices, users, and applications. – enables secure exchange of information – strong authentication – and secure communication across the Internet, extranets, intranets, and applications• Digital Rights Management – help prevent sensitive information from intentionally or accidentally getting into the wrong hands Advanced infrastructure as foundation for e-Democracy solutions 6
  7. 7. Messaging – Unified communication• Unified communication enhances e-mail messaging – E-mail, instant messaging, voicemail, fax• Securely Accessible from anywhere – and any device• Accessible anytime (high availability, disaster recovery)• Keeping messaging hygiene• Retention policies, archiving• Must support ever incising volumes of data Advanced infrastructure as foundation for e-Democracy solutions 7
  8. 8. Messaging Hygiene Spam X Viruses X Unwanted mail E-mail firewall/ X SMTP gateway X Spam & viruses from compromised computers X Confidential / disallowed outbound email Advanced infrastructure as foundation for e-Democracy solutions 8
  9. 9. Messaging continued DR Site Manageement Archiving & Discovery Authorized users Mail gatewayExternalmail servers Backup ServerMobile devices Data Leakage Protection Tape Disk Advanced infrastructure as foundation for e-Democracy solutions 9
  10. 10. Security• Ongoing process• Defense in depth – Perimeter • Firewalls, content filtering & control, mail gateways, IPS – Wireless – Securing server & workstations • Patching & updating X X X • Antivirus & antyspyware – Securing stored data and in transport – Network – NAP – People & processes Advanced infrastructure as foundation for e-Democracy solutions 10
  11. 11. Mobility• Allow authenticated users to access information anytime• Not a commodity, it’s a must• Until now – e-mail access, limited access to portals• VPN for full network access – Limited from some networks and hotels Advanced infrastructure as foundation for e-Democracy solutions 11
  12. 12. Mobility, continued• What if you can securely access your internal resources anytime you get internet connection?• Always ON scenario is possible• Always (secure) access to internal information, services and applications• Always on also means always managed by administrators policies – Updates, antivirus definitions, new or changed policies… Advanced infrastructure as foundation for e-Democracy solutions 12
  13. 13. Mobility, continued• Direct Access Technology – Windows 2008 R2 and Windows 7 (enterprise/ultimate) – Unified Access Gateway (optional)• Uses IPv6, IPSec, PKI, NAP for strong authentication encryption and client health validation• Can also use certificates and smartcards for user authentication as additional layer of security Advanced infrastructure as foundation for e-Democracy solutions 13
  14. 14. Mobility, Continued Internal resourcesWindows 7 Windows 2008 Direct Access Server UAG - optional Internal traffic Internet traffic Internet servers Advanced infrastructure as foundation for e-Democracy solutions 14
  15. 15. High Availability and Disaster Resilience• Everybody wants uninterrupted services!• Define and prioritize your mission critical services?• What is the required uptime for those – 99.9? 99.99? 99.999? 99.999999……99?• More nines often means more $$$$$ (licenses and HW)• Start by defining RTO & RPO• Combine different technologies and products to achieve your goals• Do not forget about backup, regardless all other HA/DR mechanisms in place Advanced infrastructure as foundation for e-Democracy solutions 15
  16. 16. High Availability and Disaster Resilience• Simple, low cost scenario for business continuity Main Site DR Site Protected Server Convert System Hyper-V or ESX Host Automatic conversion, as per schedule Advanced infrastructure as foundation for e-Democracy 16 solutions
  17. 17. Virtualisation• Hot topic, helping to make ICT greener• Virtualizing everything – Server virtualization, application virtualization , desktop/session virtualization• Already available good HA mechanisms and dynamic memory management• Also introducing challenges: – Security – Management – Backup Advanced infrastructure as foundation for e-Democracy solutions 17
  18. 18. Virtualisation, continued• Production server consolidation • Consolidate low-utilization workloads • Legacy OS and application re-hosting • Resource partitioning (limit resources per VM)• Business continuity management • Workload deployment and provisioning • OS and application patching (swap VMs) • Isolation / sandboxing• Dynamic data center • Workload mobility• Development and test • Rapid provisioning of multiple virtual machines • Undo-disk and save state helpful Advanced infrastructure as foundation for e-Democracy solutions 18
  19. 19. Management• Managing Servers (physical or virtual), workstation even mobile devices – Operating System Deployment – Software Distribution – Software Update Management – Asset Intelligence – Desired Configuration Management• Recommendation to use specialized suites – Symantec Altiris suit – Microsoft System Center portfolio Advanced infrastructure as foundation for e-Democracy solutions 19
  20. 20. How to get there 1 Define long term goals 2 Research available solutions and technologies 3 Divide large infrastructure project into phases 4 Invest in people Advanced infrastructure as foundation for e-Democracy solutions 20
  21. 21. “ It is not the beauty of a building you should look at; its the construction of the foundation that will stand the test of time. “ David Allan Coe Advanced infrastructure as foundation for e-Democracy solutions 21
  22. 22. Thank YouDaniel Danilovskidaniel@nextsense.com+38970260004 Advanced infrastructure as foundation for e-Democracy solutions

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