English Report

Foundation Natural Built & Environment 2016

1

1.0 Key Summary
The Assignment
For this final project, we were given the task to select two similar businesses in different
geographical location in Malaysia for analysing and comparing. The main objectives of this
assignment are for us to use the correct methodology in obtaining information related to the chosen
topic, demonstrate the ability to prepare questionnaires and interviews and to analyse data and
compile a report.
The
Group

Our
group
consists
of
eight
members,
Zayd,
Amir
Hilman,
Mirza
Qayyum,
Dinna,
Farah,

Darren
Tan,
Alfred
Loh
and
Yi
Hui.
For
both
interviews,
there
is
one
person
who
will
be

recording,
one
person
to
jolt
down
the
information
and
around
1-‐2
person
will
be

interviewing
the
interviewee.

The
Business

We
decided
to
study
the
businesses
of
cafes
in
Klang
Valley
and
Melaka.
The
cafe
that
is

located
in
11,
Jalan
USJ
21/5,
Usj
21,
47630
Subang
Jaya,
Selangor,
Malaysia
is
named
AMPM

Cafe.
The
second
cafe
that
is
located
in
Jalan
Hang
Kasturi,
75200
Melaka,
Malaysia
is
named

Calanthe
Art
Cafe
or
just
Calanthe
Cafe.


2

2.0 Description of history of the business and involvements
History of Cafes The history of cafe is known to take back as far as the 1629 in Venice
where coffeehouses were quickly established after the introduction of coffee in Europe. After its
establishment, it quickly became popular among the Europeans. The first coffeehouse in England
was set up in Oxford in the year 1652 by a Jewish man named Jacob at the Angel in the parish of St
Peter in the East. From 1670 to 1685, the number of London coffee-houses began to multiply, and
also began to gain political importance due to their popularity as places of debate. By 1675, there
were more than 3,000 coffeehouses in England.
Generally speaking, these cafes are known to be a meeting place where business could be
carried on, news exchanged and also a place for people to meet for casual hangouts. Back in the
days, the banning of women from coffeehouses were appeared to be common in Europe, though this
is not the case with other continents with a few exceptions such as Germany. In the event that a
woman is present in a café, she would be separated in a canopied booth, from which she serves
coffee in tall cups.
In most European countries such as Germany, Portugal and Sweden, the term café means a
restaurant primarily serving coffee as well as pastries such as cakes, tarts, pies or buns. Many cafes
also serve light meals such as sandwiches. Cafes in European countries commonly place tables on
the sidewalk while also having indoor settings. Alcoholic beverages may not be suitable in a café
but it is served occasionally in some cafes in the Southern Europe.
In recent times, many cafes have evolved from the traditional coffee serving to conceive
many various types of cafes such as a pet café, superhero-themed cafes and hipster cafes. A lot of
features were added to cafes over the years. It has become a very popular hangout spot amongst the
youngsters while it also remains as a place to relax for the adults and also the old aged.
In certain regions such as Netherlands and Belgium, a café is also the equivalent to a bar,
hence they would also sell alcoholic beverages. In France, most cafes sells the nation’s famous
delicacies such as croissant or pain au chocolat in the morning. Not only that, it also serves proper
lunch in the afternoon and acts as a bar in the evening for the gentlemen who is craving for some
entertainment. It is a similar case in Italy where cafes can be considered as bars.


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3.0 Background Information Of The Business
Before we went for the interview, we have done some background research about these two
cafes through various channels such as waze, google maps and google chrome. Below are our
findings.
AMPM Café
The second shop is situated at a strategic location which is situated in USJ 21/5, Subang
Jaya, the AMPM Café. From the appearance, the café looks like it occupied only the first floor.
Don’t be fooled, it is actually owns the whole block, all 3 levels of it. Upon stepping inside the café,
you will be welcome by a friendly manager around the middle 20s, Mr. Eric and some of his
workers. This café has very good service and their workers are all very friendly and polite. They
sell western food, deserts and coffee, big breakfast style. Their main customer source are the
workers around the area and family and friends around the neighbourhood. During weekdays they
serve around 60 to 100 customers per day and open from 11 in the morning to 12 midnight. During
weekend, the café is usually pack with people customers that come a bit later have to wait outside
the shop for empty tables, it is open from 10 in the morning and closes at 12 midnight. The first
floor consist of half air-condition and half open-air space at the entrance of the shop. Second and
third floor only consist of air-condition. The furniture on the first floor consist of wooden furniture
only. On the second and third floor the furnitures are more to sofa and relaxing type. There are also
board games in the second and third floor. These board games are free to play with.
From the interview between our group and Mr. Eric, the Manager, we found out how the
business started and how it is form by their group of friend. Their café is opened on September,
2014. They have five partner and three main partner, Eric (himself), John and Joe. Their capital for
starting this business is roughly 600k. They used to work in a big restaurant and likes to go café for
their breakfast. During their free time, they talked about opening a café so they set off to work
finding this area. They liked the area so they rented the whole block. He use his knowledge to run
the café as manager during his work at the restaurant as manager as well. He said it is not easy to
run this business as you need to know about coffee and how a café runs but with passion anything is
possible. Their competitors is right next door and cafes in the Subang area. He said compare to
other cafes, he focuses on the menu and during festive season, they will come out with new
products.


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Business
type:
Café

Business
name:
AMPM
Café

Location:
11,
Jalan
USJ
21/5,
Usj
21,
47630
Subang
Jaya,
Selangor,
Malaysia

Office
number:
06-‐292
2960

Interviewee:
Eric,
Manager

1) When
was
the
business
founded?

September
2014

2) Who
are
the
key
founders?

Total
of
five
partners
but
only
three
of
them
is
running
the
café
–
Eric,
John
and
Joe.

3) What
prompted
the
founders
to
start
this
business?

Eric
was
a
restaurant
manager
before
opening
this
cafe.
He
and
his
4
friends
like
the
concepts
of
big

breakfast
cafe
style.
Early
morning
before
work,
they
will
go
have
breakfast
together
and
talk
about

opening
a
big
breakfast
style
cafe.
The
reason
why
they
started
talking
about
opening
their
own

cafe
is
because
when
they
go
out
for
breakfast,
they
have
to
wait
for
long
cues
before
it
is
their

turn
to
order.
They
got
tired
of
it
and
decided
to
open
a
cafe
of
their
own.

4) What
are
your
main
products
or
services?

Their
main
products
are
coffee,
big
breakfast
and
deserts.
They
control
their
quality
so
that
their

quality
remains
good.

5) Who
are
your
customers?
(e.g.
Age
group,
income-‐level,
education-‐level,
etc.)

At
the
starting
of
the
business,
the
customers
are
the
students
that
came
from
nearby.
However,
it

changed
slightly.
Now,
it
is
more
focusing
on
the
families
around
the
neighbourhood
and
the

workers
who
are
working
in
the
area.

6) What
is
the
business’
annual
revenue
figure?

120K
to
130K

7) How
many
branch
offices/stores
do
you
have
(if
applicable)?

This
is
the
only
café
they
operating.
They
are
hoping
to
open
more
outlets
in
the
future.


5

8) Can
you
provide
us
a
brief
history
of
your
business
and
its
most
recent
developments?

They
used
to
work
in
a
big
restaurant
and
likes
to
go
café
for
their
breakfast.
During
their
free
time,

they
talked
about
opening
a
café
so
they
set
off
to
work
finding
this
area.
They
liked
the
area
so

they
rented
the
whole
block.
He
use
his
knowledge
to
run
the
café
as
manager
during
his
work
at

the
restaurant
as
manager
as
well.
He
said
it
is
not
easy
to
run
this
business
as
you
need
to
know

about
coffee
and
how
a
café
runs
but
with
passion
anything
is
possible.
Their
competitors
is
right

next
door
and
cafes
in
the
Subang
area.
He
said
compare
to
other
cafes,
he
focuses
on
the
menu

and
during
festive
season,
they
will
come
out
with
new
products.

9) Do
you
have
many
competitors?
Who
are
they?
Who
are
your
top
3
competitors?

One
of
their
competitor
are
just
beside
them.
the
other
are
around
the
Subang
area.
They
don’t
see

the
other
business
is
their
competitors
because
their
focus
on
the
customers
are
different.
They

focus
more
an
families
than
teenagers.
Eric
said
that
at
the
end
of
the
day,
you
cannot
choose
who

your
customers
are.
Only
80%
of
the
customer
will
stay
and
the
others
will
go
to
other
cafes.

10) How
big
is
your
market
share
as
well
as
your
top
competitors?

Lower
than
the
competitors.

11) Is
the
business
constantly
facing
strong
competition
from
other
competitors?
What
strategies
have

they
used
to
compete
with
you?

No.
It
is
because
the
AMPM
Café
and
the
competitors
have
their
own
special
products
and
also

their
own
target
of
customers.
AMPM
cafe
uses
the
internet
to
promote
they
cafe.
There
is
a

Facebook
page
for
AMPM
cafe.
If
you
go
search
on
google,
you
can
find
AMPM
cafe.

12) How
much
capital
is
required
to
start
this
business?
What,
if
any,
specialized
field
of
knowledge
do

you
need
to
run
this
business?

This
business
started
with
a
capital
of
600K.
Eric
said
of
course
there
has
to
be
specific
skills
that
is

needed
to
run
this
business.
Eric
who
was
a
restaurant
manager
brought
his
managing
skills
to

AMPM
cafe
with
him.
He
said
it
is
hard
to
manage
a
cafe,
but
with
passion,
anything
is
possible.

13) Generally,
do
you
feel
it
is
easy
or
hard
to
enter
this
market?
Why?

No.
The
number
of
cafes
in
Subang
area
is
a
lot.
You
need
to
have
passion
to
run
a
business
this

hard.
With
passion
anything
is
possible.


6

14) How
often
do
you
release
a
new
product
(note:
this
assumes
the
business
sells
differentiated

products)?

Occasionally
throughout
the
year.
When
there
is
festive
season
AMPM
cafe
will
come
out
with
new

products
according
to
the
season.

15) Are
your
pricing
decisions
strongly
affected
by
your
competitors?
Why
or
why
not?

No.
Their
prices
are
not
affected
by
the
competitors
because
the
raw
materials
used
in
AMPM
cafe

are
more
expensive
and
with
higher
quality.
That
is
why
they
cannot
be
affected
by
the

competitors.


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Calanthe Café
Calanthe Café is an old traditional coffee shop situated at Jalan Hang Kasturi, 75200
Melaka. Japan Hang Kasturi is also located at Jonker Street Calanthe Café is combined with two
stores now which is originally one store only. Calanthe Café is open everyday except Thursday.
From Monday to Wednesday, the shop operates from 12.00 pm to 11.00 pm. On Friday, it operates
from 12.00 pm to 12.00 am. On Saturday, Calanthe Café operates from 8.30 am to 12.00 am. On
Sunday, it operates from 8.30 am to 11.00 pm. There are two sitting places the customers can
choose from which is inside or outside. The decorations for Calanthe Café are more to traditional
Chinese style. There are lanterns hung at the awning of the roof. Some pictures of their famous
dishes are shown above the entrance to the cafe. The furnitures are made of wood. You will have
that feeling that you have travelled back in time back into the older days where mostly everything is
mode of wood. Inside the cafe, there are a lot of artworks. Those artworks are either hung on the
wall of dangling above our heads or just place on some shelf. They are very nice to admire.
Calanthe Café have this famous 13 States’ Coffee where different states have their own coffee
tastes. This cafe is kind of dim as they want to give the nostalgic feeling to the customers who go
there.
After some conversation with the one of the owner, Joseph, we have founded out that before
starting the business. They went to try all the types of coffee in Peninsular Malaysia and also West
Malaysia. Although it was costly, their passion to coffee has never let them down. They surveyed
the coffee taste across Malaysia and developed their idea for Calanthe Café from that. Other than
coffee, they also have Malaysia’s delicacies, For example, the famous Baba Nyonya food, Laksa,
Nasi Lemak and so on.
The business started in June 2005. At first, the customers who came were university
students that came from different states or even country. However, as the business increased and
became more famous, more tourist tend to come. And now 70% of their customers are tourists.


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Business type: Café
Business name: Calanthe Café
Location: Jalan Hang Kasturi, 75200 Melaka
Office number: 06-292 2960
Interviewee: Joseph, 33, Manager
1) When was the business founded?
June 2005
2) Who are the key founders?
Total of five partners (Joe is the main) but only three of them is running the café – Joe,
Daniel and Joseph.
3) What prompted the founders to start this business?
During school time, they have a dream of opening a café after they retired but the dream
came early – Joe first to gather all the partners to start this business. Joseph is the first who
approach by Joe. He was in the sales career for years before this business started. They want
to have their own business and if the business turn out failed in the end they still could go
back to their original career and life.
4) What are your main products or services?
They sell things that attract not only tourist but the locals too. They went through many
places in the country to survey and taste the coffee because they are all coffee lovers. They
realized that different states have different taste of coffee. Here comes the main idea of their
products – gather all Malaysia’s coffee together. They choose to develop their business in
Malacca because ‘VISIT MELAKA = VISIT MALAYSIA’. For the beverage, there are a
lots of choices for customers such as the traditional coffee and ice blended coffee from 13
different states, soda drinks, juices, etc. For food, they all have no experience so they learn
some Baba Nyonya food from Daniel’s parents such as Laksa, Nasi Lemak and so on that’s
now the signature of the café.
5) Who are your customers? (e.g. Age group, income-level, education-level, etc.)
At the starting of the business, the main customers are the universities students that came
from different states or even country. However, it changed slightly over years. Now, it is


9

more focusing on the tourist because the 70% of their customers are tourist in the latest
figure.
6) What is the business’ annual revenue figure?
2015 is not really good but 2014 is 100k.
7) How many branch offices/stores do you have (if applicable)?
This is the only café they operating. They have branches of different industry – jewellery
and homestay.
8) Can you provide us a brief history of your business and its most recent developments?
The café is combined with two stores now which originally one is for jewellery and another
is for café purpose. They moved their jewellery business into a branch as the jewellery
business at Malacca is not stable and profitable. Other than that, they also come out with
new dishes occasionally along the year such as Christmas. They came out with the set meal
with promoting prices that is really attracting.
9) Do you have many competitors? Who are they? Who are your top 3 competitors?
They don’t see the other business is their competitors because the latest analysis shown that
tourist tend to stay at Malacca for 2.5 days which is already increased compare to the result
of the tourist only come for one day trip in the old analysis. The tourist can travel and visit
to many different places so that is not a competition from their perspectives. However, there
are still some similar industries along the street such as Geographer café. Old Town White
Coffee and Starbucks are the other competitors for them as these two company is in good
condition and have bif capacity compare to them.
10) How big is your market share as well as your top competitors?
Lower than the competitors.
11) Is the business constantly facing strong competition from other competitors? What strategies
have they used to compete with you?
No. It is because the Calanthe Café and the competitors have their own special products
although it is all about coffee. The competitors that is already financially stable able to
spend their expenses on advertisement. Compare to the competitors, the business do not


10

have big budget to do the same with them so they fully use the power of internet, which is
the social media to promote their business.
12) How much capital is required to start this business? What, if any, specialized field of
knowledge do you need to run this business?
The business have low capacity at the starting with capital of only 70k. Joseph mentioned
that there is no particular skills that needed to run this business as all of the partners had
learn through the years when running this business together.
13) Generally, do you feel it is easy or hard to enter this market? Why?
It is easy to enter at the starting because 10 years ago, the number of café in the states are
very less. Years pass by years, it is even more harder now to get into the market because
there is over 20 different café are running in Malacca and becoming very competitive.
14) How do you compete with your competitors i.e. what strategies do you employ to divert
customers away from your competitors?
The business insists use the local employee or workers instead of foreigner because the
locals are more understanding the culture of the country. The business also encourage the
staffs to have a good relation with customer because this can improve the image of the café
and also promoting Malacca to the customers.
15) How often do you release a new product (note: this assumes the business sells differentiated
products)?
Occasionally throughout the year.
16) Are your pricing decisions strongly affected by your competitors? Why or why not?
No. The competitors are already in good condition and have bigger capacity compare to
theirs so the competitors can set lower or higher price. They decide the price based on what
they believe. They believe that the passionate and the knowledge to make a cup of good
coffee is more valuable than the pricing.

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Natural
Built
&
Environment
2016

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4.0
Comparative
Analysis
Of
The
Two
Businesses

4.1
Comparative
Table

Calanthe
Art
Café
Comparisons
AMPM
Café

During
their
primary
schooldays,

the
founders
were
a
group
of
close

friends
that
planned
to
open
a
café

when
they
retired.
However,
Joe,

one
of
the
founders,
thought
that

plan
will
take
too
long,
hence
he

approached
his
other
friends
and

proposed
to
open
the
café
now.

The
5
friends
opened
the
café

whilst
also
having
their
degrees
as

contingency
plans
in
case
the
café

went
bankrupt
or
had
little

response
from
the
citizens
of

Malacca.

Reasons
why
they

opened
a
café.

The
founders
were
already
working
in

the
Food
and
Beverage
industry
when

they
faced
difficulty
in
finding
a
place

to
eat.
They
decided
to
open
their

own
café.
Their
interests
heavily

influenced
the
café,
which
are
mostly

breakfast
dishes
such
as
Big
Breakfast,

Eggs
Benedict
and
French
Toast.

Their
main
products
are
coffee.

Since
the
founders
have
a
large

interest
and
passion
in
coffee,
they

traveled
across
Malaysia
and

tasted
the
coffees
in
different

states.
They
brought
all
the
types

of
coffee
into
their
restaurant
and

with
each
serving
of
coffee;

customers
may
choose
how
the

coffee
is
made
and
served.

Main
products

Since
the
café
concept
is
mainly
based

on
breakfast
dishes,
their
main

products
are
Big
Breakfast,
Pancakes,

Eggs
Benedict,
Omelets,
French
Toast

and
Scones.

Since
their
café
is
located
on

Jonker
Walk
in
Malacca,
most
of

their
customers
consists
of

students
and
tourists
from
other

countries
and
from
other
states
as

well

Customers

Their
location
is
positioned
around

other
shop
houses
and
housing
areas.

Hence,
their
customers
mostly
consist

of
students
and
families.

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The
business
earns
around
RM
110

000
per
month.

Annual
Revenue
of

the
Business

The
business
earns
RM
120
000
to
RM

130
000
per
month.

They
do
not
see
other
businesses

as
their
competitors.
In
their

opinion,
a
lot
of
different
stores

and
cafes
serves
Malacca
a
good

purpose
as
tourists
have
more

variety
and
choose
to
stay
longer

in
Malacca
hence,
benefiting

Malacca
more
and
more.
However,

they
do
see
the
nearby
cafes
as

potential
competitor.
These
cafes

are
Old
Town
White
Coffee,

Starbucks
and
Geographer
Café.

Competitors

They
see
the
business
of
Food
and

Beverage
industry
is
filled
with

competitors.
Mostly
their
main

competitor
is
the
next-‐door
café,

Coffeezzo.
They
see
other
cafes
in
the

Subang
area
as
their
competitors
also,

but
not
affected
as
much
in

comparison
to
Coffeezzo.

They
started
the
business
with
RM

70
000.

Amount
of
capital
to

start
the
business

They
started
the
business
with
RM

600
000.

To
them
you
don’t
need
any

specialization
to
enter
the
market.

They
had
no
knowledge
in
cooking

food.
However,
they
had

knowledge
in
making
coffee.
They

learned
most
of
the
skills
along
the

way.

Specializations
to

enter
this
market

In
their
opinions
you
must
have

knowledge
in
the
food
and
beverage

industry.
But
mainly
they
emphasize

on
passion.
If
you
have
passion
to
do

what
you
love,
anything
is
possible.

To
them
it
is
not
difficult
to
enter

the
market
as
the
time
they

entered
the
market,
the

surroundings
were
not
filled
with

many
cafés
and
restaurants
so

finding
customers
were
quite
easy.

However,
in
their
opinion
if
a

person
wanted
to
enter
the

market
at
this
current
time,
it
is

quite
difficult
as
there
are
many

cafes
in
Malaysia
to
compete
with.

Difficulty
entering

the
market

The
founder
thinks
it
is
quite
difficult

to
enter
the
industry
as
many
other

cafes
can
compete
with
their
café.

However,
they
believe
if
you
have
the

passion
to
create
good
quality
food,

anything
is
possible.

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The
atmosphere
of
the
café
is
very

natural
and
consists
a
lot
of
nature

elements.
Most
of
the
designs
of

the
tables
and
chairs
are

uncoordinated
and
different,

whilst
also
having
vines
and
other

plants
scattered
all
over
the
floor

with
a
stepping
stones
as
flooring

in
some
rooms.
On
the
walls
they

painted
many
random
designs
and

in
the
middle
of
the
hallway
is
a

small
pond.

Atmosphere
and

environment
of
the

Cafe

The
atmosphere
of
the
café
is
mostly

relaxing
and
modern
atmosphere
with

a
few
dim
yellow
lights
to
create
a

relaxing
environment
to
the

restaurant.
Most
of
the
tables
of

chairs
are
cushioned
and
arranged

properly.
The
top
floor
is
very
family

friendly
with
board
games
at
one
side

of
the
floor.

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5.0 Recommendations
Business 1 : AMPM Cafe, Subang Jaya, Selangor.

Current Situation Recommendation
Limited parking. Since the place is
busy during peak hours, it is hard to
find parking space. Customers had to
park far from the cafe.
Rent few parking spaces nearby for
customers who made reservations.
Not handicap friendly. There were no
ramps for wheelchair bound customers.
Build a ramp in front of of the shop so
the handicaps can enjoy eating at this
cafe as well.
Not kids friendly. We have noticed
that there were no high chairs for
babies and they serve beers as well
which is not suitable for kids. Besides
that, they do not offer any kids menu.
Prepare at least two high chairs for
babies as their customers are mostly
families.
Provide kids menu to attract children.
Too little options on menu. Not
enough varieties of dishes and drinks
compared to other cafes.
Create new signature dishes and
drinks to attract more customers.

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Business 2 : Calanthe Art Cafe, Melaka.
Current Situation Recommendation
Limited parking. During our visit, we
had to park far from the cafe as there
were no parking available nearby the
cafe.
Rent few parking spaces for
customers so the customers do not
have to walk so far to get to the cafe.
Not enough tables and chairs. There
were limited number of seats and
tables, therefore it is hard to get a table
during peak hours like lunch hours. It is
also hard for big families to get a table.
Put more chairs and tables for
bigger families.
Not handicap friendly. There were no
ramps and the space inside the cafe is
not suitable for wheelchair bounds. The
floor is bumpy, making it not suitable
for wheelchair bound.
Provide special table and parking
space for handicaps.
Not spacious. We have noticed that it
was hard to walk since the place is
packed with vintage furnitures.
Buy next door shop and renovate to
make a larger space for the cafe. They
can hang big mirrors to create the
illusion of larger space.

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6.0 Appendices
6.1 Shop Details
6.1.1 Calanthe Art Café
Contact Details
Business name: Calanthe Art Café
Location: Jalan Hang Kasturi, 75200 Melaka
Interviewee: Joseph, 33, Manager
Location in Map
Photos
1)
The
front
view
of
the
café.

Calanthe
Art
Café
also

known
as
Malaysia
13

States
Coffee
Cafe

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2)
3)
One
part
of
the
wall
in
the

café,
it
is
painted
by
the

maps
of
Malaysia.

Some
part
of
the

decorations
in
the
cafe

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6.1.2 AMPM Café
Contact Details
Business name: AMPM Café
Location: 11, Jalan USJ 21/5, Usj 21, 47630 Subang Jaya, Selangor, Malaysia
Interviewee: MR Eric Cheah
Location in Map
Photos
1)

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2)
(Source: liangzz.blogspot.com) .
3)
(Source: foreverinhungry.blogspot.com) .
Coffee
menu
of
AMPM

Cafe

The
bar
counter
of
AMPM

Cafe

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Minutes of Meeting
Meeting 1
DATE: 4 January 2016
TIME: 12.00pm – 1.00pm
VENUE : Library level 3
NAMES OF GROUP MEMBERS TUTORIAL GROUP ROLE
Muhammad Zayd Khairil Anwar Thursday, (6.00pm – 8.00pm) Leader
Muhammad Mirza Qayyum Mohd
Shariff
Thursday, (6.00pm – 8.00pm) Researcher
Amir Hilman Zuraimi Thursday, (6.00pm – 8.00pm) Researcher
Farah Hanisah Zainol Thursday, (6.00pm – 8.00pm) Researcher
Darren Tan Yong Tee Friday, (4.00pm – 6.00pm) Researcher
Chong Yi Hui Friday, (4.00pm – 6.00pm) Taking notes
Alfred Loh Kai Xuan Friday, (4.00pm – 6.00pm) Researcher
Noor Dinna Hani Murad Friday, (4.00pm – 6.00pm) Taking notes
No. ACTIVITY ACTION TAKEN BY
1
Divided the team member to 2 groups. 1 group will interview
café in Klang Valley, another group will interview café in
outside Klang Valley.
Klang Valley group:
Amir, Qayyum, Yi
Hui, Alfred
Outside Klang Group:
Zayd, Farah, Darren,
Dinna
2 Decide the café we want to interview Zayd
3 Prepare set of questionnaires Yi hui, Farah
4 Call to confirm the interview Zayd

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Meeting 2
TIME: 11.00pm – 5.00pm
VENUE : Atlanthe Art Café & AMPM Cafe
Shariff
1 Interviewing Atlanthe Art Café
Interviwee : Mr, Joseph
Interviewer : Zayd & Dinna
Cameraman : Darren
Writer : Farah
2 Interviewing AMPM Cafe
Interviwee : Eric Cheah
Interviewer : Yihui & Alfred
Cameraman : Qayyum
Writer : Amir

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Meeting 3
TIME: 12.00pm – 2.00pm
VENUE : Outside the Library
Shariff
1 Gather all the information from the interviews Farah
2 Divide tasks according what we need in the report. Everybody
3 Start doing the report Everybody

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Meeting 4
TIME: 12.00pm – 2.00pm
VENUE : Student Life Centre
Shariff
1 Compile all the report in one file Dinna
2 Prepare the artistic cover Qayyum & Amir
3 Finalize the slides Darren Tan
4 Print a hardcopy report Alfred

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7.0 Bibliography
https://www.facebook.com/ampmcafeusj
https://www.facebook.com/calanthe.melaka
http://eatdrinkkl.blogspot.my/2015/08/calanthe-art-cafe-kaya-kaya-malacca.html
http://eatdrinkkl.blogspot.my/2015/02/ampm-cafe-usj-subang-jaya.html

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References
(n.d.). Retrieved January 15, 2016, from
https://www.google.com/maps/uv?hl=en&pb=!1s0x31d1f1dc4899ac6f:0x9af868d27a5c7694
!2m5!2m2!1i80!2i80!3m1!2i100!3m1!7e1!4shttps://www.flickr.com/photos/vkeong/6836200
927!5scalanthe cafe - Google
Search&sa=X&ved=0ahUKEwjz87ee8KrKAhUBUo4KHV2EAqEQoioIfjAN
Calanthe cafe - Google Search. (n.d.). Retrieved January 15, 2016, from
https://www.google.com/search?q=calanthe cafe&rlz=1C5CHFA_enMY671&oq=calanthe
cafe&aqs=chrome..69i57.2479j0j7&sourceid=chrome&es_sm=119&ie=UTF-8#q=calanthe
cafe seremban
Calanthe cafe - Google Search. (n.d.). Retrieved January 15, 2016, from
https://www.google.com/search?q=calanthe
cafe&rlz=1C5CHFA_enMY671&tbm=isch&tbo=u&source=univ&sa=X&ved=0ahUKEwjz8
7ee8KrKAhUBUo4KHV2EAqEQsAQIMw&biw=1565&bih=966#imgrc=_
Eat Drink KL. (n.d.). Retrieved January 15, 2016, from
http://eatdrinkkl.blogspot.my/2015/02/ampm-cafe-usj-subang-jaya.html
Google Search. (n.d.). Retrieved January 15, 2016, from
https://www.google.com/search?q=ampm cafe&rlz=1C5CHFA_enMY671&oq=ampm
cafe&aqs=chrome..69i57.1374j0j7&sourceid=chrome&es_sm=119&ie=UTF-8

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