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Continuous Improvement Toolkit . www.citoolkit.com
Continuous Improvement Toolkit
Check Sheets


Continuous Improvement Toolkit . www.citoolkit.com
Check Sheets
Data
Collection
Process MappingFlowcharting
Flow Process Charts
5S
Value Stream Mapping
Control Charts
Mistake Proofing
Tree Diagram*
Understanding
Performance
Fishbone Diagram
Design of Experiment
Implementing
Solutions**
Creating Ideas
Brainstorming Attribute Analysis
Deciding & Selecting
Decision Tree
Force Field Analysis Cost Benefit Analysis
Voting
Planning & Project Management*
Value Analysis
Kaizen Events
Quick Changeover
Managing
Risk
FMEA
PDPC
RAID Log*
Observations
Focus Groups
Understanding
Cause & Effect
Pareto Analysis
IDEF0
5 Whys
Matrix DiagramKano Analysis
KPIs
Lean Measures
Importance-Urgency Mapping
Waste Analysis
Fault Tree Analysis
Relationship Mapping*
Benchmarking**
SCAMPER**
C&E Matrix
Confidence Intervals
Pugh Matrix
SIPOC*
Prioritization Matrix
Stakeholder Analysis
Critical-to Tree
Paired Comparison
Improvement Roadmaps
Interviews
QFD
Graphical Analysis
Lateral Thinking
Hypothesis Testing
Visual Management
Ergonomics
Reliability Analysis
Cross Training
How-How Diagram**
Flow
Time Value Map
ANOVA
Gap Analysis*
Traffic Light Assessment
TPN Analysis
Decision Balance Sheet
Suggestion systems
Risk Assessment*
AutomationSimulation
Break-even Analysis
Service Blueprints
DMAIC
Process Redesign
Run Charts
TPM
Control Planning
Chi-Square
SWOT Analysis
Capability Indices
Policy Deployment
Data collection planner*
Affinity DiagramQuestionnaires
Probability Distributions
Bottleneck Analysis**
MSA
Descriptive Statistics
Cost of Quality*
Process Yield
Histograms & Boxplots
Just in Time
Pick Chart
Portfolio Matrix
Four Field Matrix
Root Cause Analysis Data Snooping
Morphological AnalysisSampling
Spaghetti Diagram
Pull
OEE
Mind Mapping*
Project Charter
PDCA
Designing & Analyzing Processes
CorrelationScatter Plots
Regression
Gantt Charts
Activity NetworksRACI Matrix
PERT/CPMDaily Planning
MOST
Standard work Document controlA3 Thinking
The Continuous Improvement Map
Multi vari Studies
Continuous Improvement Toolkit . www.citoolkit.com
 Manual data collection forms.
 Used to collect data in real time at the location
where the data is generated.
 It could be used on a temporary basis (projects)
or be established for routine activities.
 Benefits:
• Enable faster capturing and compiling of data.
• Allow the data to be recorded in a consistent
manner.
• Enable capturing essential contextual and descriptive information
that otherwise may be overlooked or forgotten.
- Check Sheets
Continuous Improvement Toolkit . www.citoolkit.com
Types:
 Failure Check Sheets: used for collecting failure information at
specific process steps.
 Visual Check Sheets (Measles Charts): use pictures of the
process or product to record where an event occurred.
 Traveler Check Sheets:
• A traveler check sheet stays with the product
or service throughout the entire process
• Used when collecting process lead times.
 Tally Charts.
 Checklists.
- Check Sheets
Continuous Improvement Toolkit . www.citoolkit.com
Tally Charts:
 Tables that record the frequency with which
different events are observed.
 The collected data is quickly understood
as it is displayed in an easy-to-count groups
of five.
 Common applications:
• Capturing data related to customer
complaints
• Counting the defects produced by
any single machine.
- Check Sheets
Defect Tallies Total
Defect 1 llll lll 8
Defect 2 lll 3
Defect 3 llll 5
Defect 4 llll llll lll 13
Continuous Improvement Toolkit . www.citoolkit.com
Checklists:
 A checklist is simply a list of tasks to be performed.
 It includes small check boxes next to each task.
 Listed items are ticked off as they are executed
or when they are available.
 It compensates for the limitation of human
memory and attention.
 Common examples:
• To-do lists.
• Safety checklists.
• 5S checklists.
- Check Sheets
Continuous Improvement Toolkit . www.citoolkit.com
Measles Charts:
 Practical visual tools for collecting data.
 They simply show the failures or events
on a drawing or a picture.
 They help analyzing the location and the
density of failures or events in a product
or a process.
 They answer the question: “where the failures
are located” or “where the events took place?”.
 Common examples:
• Defect locations in a product.
• Most confusing sections in a returned application.
- Check Sheets
X X
X
Continuous Improvement Toolkit . www.citoolkit.com
How to Construct a Check Sheet:
 Specify the data to be collected and the factors to be included.
 Determine the appropriate time period to collect the data.
 Simply list the issues you are tracking and leave space to allow
writing whenever someone finds an issue or failure.
 Add columns as needed for other data, such as delay times,
defects, etc.
 Try it first.
 Encourage recording contextual data for
tractability (dates, names, etc.).
- Check Sheets
Continuous Improvement Toolkit . www.citoolkit.com
Example - Incoming Material Inspection Form:
- Check Sheets
Material Inspection Form
Coil # Supplier Scratch Dent Pin hole Other Date Inspected
110424 Hydro
310424 Alcan X X
310426 Alcan X
110436 Hydro X
200122 Wise X X
410351 Novelis
201133 Wise X
200292 Wise X X
Continuous Improvement Toolkit . www.citoolkit.com
Example – Traveler Check Sheet:
- Check Sheets
Online Ordering Process
Order #: ___________ Customer location: __________
Order: ________________________________________________________
Payment amount: _____________ Date: ____________
Process Step Time Issues
Order Taking 2.25 minutes
Order Preparation 6.50 minutes
Order Packing 1.75 minutes
Delivery 14.3 minutes

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Check Sheets

  • 1. Continuous Improvement Toolkit . www.citoolkit.com Continuous Improvement Toolkit Check Sheets  
  • 2. Continuous Improvement Toolkit . www.citoolkit.com Check Sheets Data Collection Process MappingFlowcharting Flow Process Charts 5S Value Stream Mapping Control Charts Mistake Proofing Tree Diagram* Understanding Performance Fishbone Diagram Design of Experiment Implementing Solutions** Creating Ideas Brainstorming Attribute Analysis Deciding & Selecting Decision Tree Force Field Analysis Cost Benefit Analysis Voting Planning & Project Management* Value Analysis Kaizen Events Quick Changeover Managing Risk FMEA PDPC RAID Log* Observations Focus Groups Understanding Cause & Effect Pareto Analysis IDEF0 5 Whys Matrix DiagramKano Analysis KPIs Lean Measures Importance-Urgency Mapping Waste Analysis Fault Tree Analysis Relationship Mapping* Benchmarking** SCAMPER** C&E Matrix Confidence Intervals Pugh Matrix SIPOC* Prioritization Matrix Stakeholder Analysis Critical-to Tree Paired Comparison Improvement Roadmaps Interviews QFD Graphical Analysis Lateral Thinking Hypothesis Testing Visual Management Ergonomics Reliability Analysis Cross Training How-How Diagram** Flow Time Value Map ANOVA Gap Analysis* Traffic Light Assessment TPN Analysis Decision Balance Sheet Suggestion systems Risk Assessment* AutomationSimulation Break-even Analysis Service Blueprints DMAIC Process Redesign Run Charts TPM Control Planning Chi-Square SWOT Analysis Capability Indices Policy Deployment Data collection planner* Affinity DiagramQuestionnaires Probability Distributions Bottleneck Analysis** MSA Descriptive Statistics Cost of Quality* Process Yield Histograms & Boxplots Just in Time Pick Chart Portfolio Matrix Four Field Matrix Root Cause Analysis Data Snooping Morphological AnalysisSampling Spaghetti Diagram Pull OEE Mind Mapping* Project Charter PDCA Designing & Analyzing Processes CorrelationScatter Plots Regression Gantt Charts Activity NetworksRACI Matrix PERT/CPMDaily Planning MOST Standard work Document controlA3 Thinking The Continuous Improvement Map Multi vari Studies
  • 3. Continuous Improvement Toolkit . www.citoolkit.com  Manual data collection forms.  Used to collect data in real time at the location where the data is generated.  It could be used on a temporary basis (projects) or be established for routine activities.  Benefits: • Enable faster capturing and compiling of data. • Allow the data to be recorded in a consistent manner. • Enable capturing essential contextual and descriptive information that otherwise may be overlooked or forgotten. - Check Sheets
  • 4. Continuous Improvement Toolkit . www.citoolkit.com Types:  Failure Check Sheets: used for collecting failure information at specific process steps.  Visual Check Sheets (Measles Charts): use pictures of the process or product to record where an event occurred.  Traveler Check Sheets: • A traveler check sheet stays with the product or service throughout the entire process • Used when collecting process lead times.  Tally Charts.  Checklists. - Check Sheets
  • 5. Continuous Improvement Toolkit . www.citoolkit.com Tally Charts:  Tables that record the frequency with which different events are observed.  The collected data is quickly understood as it is displayed in an easy-to-count groups of five.  Common applications: • Capturing data related to customer complaints • Counting the defects produced by any single machine. - Check Sheets Defect Tallies Total Defect 1 llll lll 8 Defect 2 lll 3 Defect 3 llll 5 Defect 4 llll llll lll 13
  • 6. Continuous Improvement Toolkit . www.citoolkit.com Checklists:  A checklist is simply a list of tasks to be performed.  It includes small check boxes next to each task.  Listed items are ticked off as they are executed or when they are available.  It compensates for the limitation of human memory and attention.  Common examples: • To-do lists. • Safety checklists. • 5S checklists. - Check Sheets
  • 7. Continuous Improvement Toolkit . www.citoolkit.com Measles Charts:  Practical visual tools for collecting data.  They simply show the failures or events on a drawing or a picture.  They help analyzing the location and the density of failures or events in a product or a process.  They answer the question: “where the failures are located” or “where the events took place?”.  Common examples: • Defect locations in a product. • Most confusing sections in a returned application. - Check Sheets X X X
  • 8. Continuous Improvement Toolkit . www.citoolkit.com How to Construct a Check Sheet:  Specify the data to be collected and the factors to be included.  Determine the appropriate time period to collect the data.  Simply list the issues you are tracking and leave space to allow writing whenever someone finds an issue or failure.  Add columns as needed for other data, such as delay times, defects, etc.  Try it first.  Encourage recording contextual data for tractability (dates, names, etc.). - Check Sheets
  • 9. Continuous Improvement Toolkit . www.citoolkit.com Example - Incoming Material Inspection Form: - Check Sheets Material Inspection Form Coil # Supplier Scratch Dent Pin hole Other Date Inspected 110424 Hydro 310424 Alcan X X 310426 Alcan X 110436 Hydro X 200122 Wise X X 410351 Novelis 201133 Wise X 200292 Wise X X
  • 10. Continuous Improvement Toolkit . www.citoolkit.com Example – Traveler Check Sheet: - Check Sheets Online Ordering Process Order #: ___________ Customer location: __________ Order: ________________________________________________________ Payment amount: _____________ Date: ____________ Process Step Time Issues Order Taking 2.25 minutes Order Preparation 6.50 minutes Order Packing 1.75 minutes Delivery 14.3 minutes