2. Overview
โข You get Microsoft Teams if you have a full SharePoint License
(i.e. you donโt get it with Office 365 Business)
โข Teams is available to all Office 365 Suites (apart from above
exceptions)
โข Utilises existing services like Exchange, SharePoint, etc
โข Has a dedicated app available on all platforms
โข Is now enabled by default on all Office 365 tenants
โข Microsoft Teams administration is available in the Services
area in the Office 365 Admin portal
15. Customer Support
โข Enable continuous knowledge sharing
between shifts
โข Provide visibility into customer escalations
โข Search for solutions across conversations
โข Speed up issue resolution with various
subject matter experts
Engineering
โข Enable continuous discussion across a
distributed team
โข Discuss ideas and requirements, gather
inputs in the open
โข Store standard documentation and files
โข Integrate with developer tools like Jira
Finance
โข Prepare earnings release with cross-
functional stakeholders
โข Streamline data consolidation and analysis
โข Store budgeting documentation and files
โข Share economic trends and news
Human Resources
โข Drive alignment on job descriptions and
streamline interview processes
โข Plan and prepare new employee onboarding
โข Engage distributed employees in training
โข Share department resources and
documentation
Marketing
โข Coordinate campaigns and event tasks
โข Share the latest content drafts for feedback
โข Get automated reports from analytics tools
โข Prepare marketing launch across multiple
stakeholders
Sales
โข Get quick answers from PMs and Sales Ops
โข Share key customer wins
โข Get lead notifications and deal mentions
โข Share latest company, product and
competitor news
Operations & Project Management
โข Streamline project communication and tools
โข Provide status updates, get feedback, coordinate tasks
โข Share files and collaborate on deliverables
โข Get new project members up to speed quickly
17. Anyone with an Azure Active Directory (AAD) account or a Microsoft
Account can be added as a guest in Teams.
โข Can have any email account (Work accounts e.g. Office 365)
โข Accounts are added and securely managed within Azure AD through Azure AD B2B Collaboration
โข IT admins can quickly and easily view, add, or revoke a guestโs access to the host tenant
โข Are included as part of your Office 365 subscription at no additional cost
โข Are subject to Azure AD & Office 365 service limits
Guests
18. Guest Access Capabilities
Capabilities Teams User Guest User
Create channels X X
Participate in a private chat X X
Participate in a channel conversation X X
Post, delete, and edit messages X X
Share a channel file X X
Share a chat file X
Add apps (tabs, bots, connectors) X
Create tenant-wide and teams/channels guest access policies X
Invite a user outside the Office 365 tenant's domain X
Create team X
Discover and join public teams X
View org chart X
Note: Office 365 admins control the features available to guests.
19. How to enable Guest Teams
In the Office 365 Admin
Center, Settings > Services &
add-ins, choose Microsoft
Teams.
Select the user/license type
you want to configure to
Guest
Make sure Turn Microsoft
Teams on or off for all users of
this type is set to On
22. Yammer
Intranet (SharePoint)
Hub Sites
Communications Sites
Teams Sites
Microsoft Teams
OneDrive for Business
Layer 1 โ OneDrive for Business
Layer 2 โ Microsoft Teams
Layer 3 โ SharePoint
Layer 4 โ Yammer
Layer 5 โ External
Layer 3A โ Hub Sites
Layer 3B โ Communication Sites
Layer 3C โ Team Sites
24. Take aways
โข Microsoft Teams is a different way of collaborating
โข Microsoft Teams enables the user to create the spaces they
need to do work with others
โข Naming conventions and setup of services can be confusing
โข Backup and recovery is something that needs to be carefully
considered and managed
โข Microsoft Teams is being widely adopted and will continue to
iterate rapidly
25. Resources
โข Introducing Microsoft Teams- https://www.youtube.com/watch?v=nKU-
FMzZFF0&t=68s
โข Teams Quickstart - https://support.office.com/en-us/article/Microsoft-Tea
ms-Quick-Start-422bf3aa-9ae8-46f1-83a2-e65720e1a34d
โข Administrator settings for Microsoft Teams - https://support.office.
com/en-us/article/Administrator-settings-for-Microsoft-Teams-3966a3f5-7e0f-4e
a9-a402-41888f455ba2
โข Get started with Microsoft Teams - https://www.microsoft.com/itshow
case/Article/Content/872/Getting-started-with-Microsoft-Teams
โข Success with Teams - https://www.successwithteams.com/
26. CIAOPS Resources
โข Blog โ http://blog.ciaops.com
โข Free SharePoint Training via email โ http://bit.ly/cia-gs-spo
โข Free Office 365, Azure Administration newsletter โ http://bit.ly/cia-o365-tech
โข Free Office 365, Azure video tutorials โ http://www.youtube.com/directorciaops
โข Free documents, presentations, eBooks โ http://docs.com/ciaops
โข Office 365, Azure, Cloud podcast โ http://ciaops.podbean.com
โข Office 365, Azure online training courses โ http://www.ciaopsacademy.com
โข Office 365 and Azure community โ http://www.ciaopspatron.com/
Twitter
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