The Microsoft 365 webinar in December 2022 covered updates on Microsoft 365, including Power Virtual Agents and automation tools. Key takeaways included the importance of chat bots in automation and resources for Power Virtual Agents. Attendees were encouraged to engage via social media and email for further questions and access additional resources.

1. Need to Know Microsoft 365
Webinar
December 2022
@directorcia
http://about.me/ciaops

2. Web cast has started
Web cast is being recorded
If you can’t hear anything check
your speaker settings

3. For questions after the event:
Email : director@ciaops.com
Twitter : @directorcia

5. Webinar recordings at:
www.ciaopsacademy.com
Free access for CIAOPS patrons

6. Please:
- Turn off your mobile
- Turn off your email
- Have somewhere to
take notes

7. http://www.ciaopslearn.com

9. Agenda
-Microsoft 365 Update
-Power Virtual Agents
-Q & A

11. News
• End user passwordless utopia
• https://techcommunity.microsoft.com/t5/microsoft-entra-azure-ad-blog/end-user-passwordless-utopia/ba-
p/2144517
• Listen to your favorite Microsoft Tech Community Blog articles, powered by
Azure Speech Services!
• https://techcommunity.microsoft.com/t5/tech-community-blog/listen-to-your-favorite-microsoft-tech-community-
blog-articles/ba-p/3695684
• Try an improved Quick Assist experience
• https://techcommunity.microsoft.com/t5/windows-it-pro-blog/try-an-improved-quick-assist-experience/ba-
p/3696459
• Introducing enhanced company branding for sign-in experiences in Azure
AD
• https://techcommunity.microsoft.com/t5/microsoft-entra-azure-ad-blog/introducing-enhanced-company-
branding-for-sign-in-experiences-in/ba-p/3094110

12. Power Virtual
Agents

13. Power Apps
Application development
Power Automate
Process automation
Power BI
Business analytics
Power Virtual Agents
Intelligent bots
Power Pages
External websites
Data
connectors
AI Builder Microsoft
Dataverse
Power Fx Management
Tools
Power Platform

14. DEMO

15. Take aways
• Bots are the next step in the automation process
• Teams is the quickest and cheapest way to create chat bots
in Microsoft 365
• Always make sure you publish your bot after making any
changes
• You can incorporate Power Automate Flows in PVA
• Other bot creation tools are available outside PVA

16. Resources
• Power Virtual Agents - https://powervirtualagents.microsoft.com/en-us/
• PVA Documentation - https://learn.microsoft.com/en-us/power-virtual-agents/
• PVA Overview - https://learn.microsoft.com/en-us/power-virtual-agents/fundamenta
ls-what-is-power-virtual-agents
• PVA Blog - https://powervirtualagents.microsoft.com/en-us/blog/category/powervirtu
alagents/
• PVA Community – https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Com
munity/ct-p/PVACommunity
• PVA YouTube channel - https://www.youtube.com/@MicrosoftPowerVirtualAgents/

17. CIAOPS Resources
• Blog – http://blog.ciaops.com
• Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops
• Free documents, presentations, eBooks – http://slideshare.net/directorcia
• Office 365, Azure, Cloud podcast – http://ciaops.podbean.com
• Office 365, Azure online training courses – http://www.ciaopsacademy.com
• Office 365 and Azure community – http://www.ciaopspatron.com
• CIAOPS Github – https://github.com/directorcia
Twitter
@directorcia
Facebook
https://www.facebook.com/ciaops
Email
director@ciaops.com
Skype for Business
admin@ciaops365.com

18. Get access to the latest
information by becoming a
Patron
http://www.ciaopspatron.com

20. That’s all folks!
Thanks for attending