organisational behaviour

1. Dr.Deepa Antony

2.  Perception
is a process by which individals
organize and interpret their sensory
impressions in order to give meaning to their
environment
 People’s
behaviour is based on their
perception of what reality is ,not on reality
itself

3. Factors
in the
receiver
Factors
in the
situation
Factors
in the
target
perception

4. • Novelty
• Motion
• Sounds
• Size
• Background
• Proximity
• Similarity
situation
Target
perceiver
• attitudes
• Motives
• Work
setting
• Social
setting
• Time
• Work
setting
• Social
setting

5.  Perceptions
people form about each other

6.  An
attempt to determine whether an
individual's behavior is internally or
externally caused
 Tries to explain the ways in which we judge
people differently ,depending on the
meaning we attribute to a given behaviour

7.  Internal
– behaviours we believe to be under
the personal control of individual
 External- behaviours are what we imagine
situation forced the individual to do

8. External
distinctiveness
internal
Individual
behaviour
Consensus
Internal
Consistency
external

9.  Distinctiveness-
refers to whether an
individual displays different behaviours in
different situations
 Consensus –if everyone faces a similar
situation responds in the same way ,we can
say that behavior shows consensus
 Consistency –does the person respond the
same way over time

10.  The
tendency to underestimate the influence
of external factors and overestimate the
influence of internal factors when making
judgment about the behaviours of others

11.  If
some one sues you and you win the case
,should he pay your legal costs
Eighty five percent said yes
 If you sue someone and lose the case should
you pay his costs
44 percent said yes