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Artistic Response to War Essay Assignment
THIS ASSIGNMENT WILL BE SUBMITTED FOR GRADING
AND POSTED TO DISCUSSION BOARD FOR CLASS
COMMENTS. YOU MUST SUBMIT TO ASSIGNMENT AREA
FOR GRADING AND POST TO DISCUSSION BOARD.
(600 to 750 words of analysis. Include the word count in your
title.)
"From time out of mind, and in all cultures, war and art have
reflected one another."
Donald Anderson, Editor, War, Literature, & the Arts
Donald Anderson edits a scholarly journal housed at the United
States Military Academy at West Point. Reading what he has to
say about the artistic responses to war guides us as we begin our
independent projects focusing on artists use war as a subject of
their work.
Overview
For this assignment, you will prepare a visual analysis to share
with your classmates. You will insert an image into a Word to
display an image of the art you have chosen along with your
own written commentary in text form. You will attach your
document to a post in the discussion area, after you have
submitted it through Blackboard for grading.
You may use some information from the museum or gallery
notes in the opening paragraph of the ARTW Essay in order to
set the context for what you will discuss. However, NO
borrowed information should be used, paraphrased, or followed
for the analysis portion of the essay. Site the source of the
background information in a parenthetical citation. See the
sample essay for more information on how to do this.
Directions
Follow the steps below to complete your project.
· Choose an example of an artistic response from one of the
following three mediums: 1. Painting on display in a public
gallery; 2. Photograph on display in a public gallery or printed
in a public, recognized book or periodical; 3. Public monument
You may not use the painting featured in the sample ARTW
Project or something from your own personal collection or the
collection of others
· Place an image of your chosen artistic example into your
document—see the sample ARTW for guidance. Make sure you
identify the place where you located this artistic example. Use
caption or a line of text to acknowledge the source.
· Study the artistic response you have chosen, and think about
how this specific artistic expression responds to war or engages
the subject of war. Place your written analysis into your project.
You should do more than merely summarize what you are seeing
or hearing. Think critically about theme and meaning. Use our
discussion of "The Things They Carried" as a model for your
own analysis.
· Your analysis is not your personal reaction; it is an analysis of
the way the artistic element engages the subject of war. You
might think about your analysis as a response to
these questions: "What does the creator of the artistic piece
want me to think, want me to feel, or want me to believe?"
Then address whether the artist is convincing, compelling, or
effective in getting the response the artistic element is intended
to evoke. Do not base your analysis on what you have read
about the work of art. The analysis is to be your own original
ideas and work. If you read too much about the work of art, you
won’t be able to distinguish between your ideas and those you
read.
· You will make your project available to your classmates on
the discussion.
· You must also submit your assignment to your instructor
through Blackboard for grading. In other words, you will submit
the assignment and then you will post it to the discussion board
so that your classmates may see it. If you miss either one of
these steps, you will not be able to receive a passing grade on
this project.
· You will be able to view all of the class projects. You are
required to view and post a discussion comment about three
other student projects. Your comments should be analytical and
not merely a statement on how much you enjoyed looking at the
projects. Think about your comments as part of the continuing
conversation on how artists respond to war. Your posts to the
discussion post are due by posted dates and times.
Prepare for your project by reviewing the sample on the
following pages.
Student Name
ENGL 2329 Section 001
Fall 2016
Don’t forget your heading
Artistic Response to War Project: An Examination of
“Washington Crossing the Delaware”
Commented [KP1]:
Commented [O2]: Use this format for the title of your ARTW
Project.
Commented [KP3]: Provide the word count of your essay.
Commented [O4]: Remember to place your word count under
the title.
Commented [O5]: In the first sentence, above the image, give
the context for what we are seeing. Give the name of the piece,
the artist, the medium, the date of creation, and the current
location of the piece.
Commented [KP6]:
Commented [KP7R6]: You may use some information from the
museum or gallery notes in the opening paragraph of the ARTW
Essay in order to set the context for what you will discuss.
However, NO borrowed information should be used,
paraphrased, or followed for the analysis portion of the essay.
Site the source of the background information in a parenthetical
citation.
(708 Words)
The painting “Washington Crossing the Delaware” by Emanuel
Leutze (1816-1868) was painted in 1851 and is now owned by
the Metropolitan Museum of Art in New York City
(metmuseum.org).
Figure 1 Image from Met. Museum
Leutze’s painting serves as an artistic response to war primarily
because it recognizes the heroic leadership of General George
Washington during the Revolutionary War by showing his
steadfast posture, by using saintly lighting, and by depicting
forward movement.
Commented [O8]: Make sure the image you use to depict the
piece you will examine, is clear, focused, and easy to view.
Also include a caption or line to tell us where you found the
image you have placed in the document. Here we see that the
Metropolitan Museum of art not only owns the original painting,
but the rights to the image (photograph of the painting).
Commented [KP9]: Once you begin your analysis, you are not
to use any outside sources at all. Do not just paraphrase what
others have said about the work of art. This section is to be
entirely your own analysis.
Commented [O10]: Start your ARTW with a clear thesis. This
will be the first sentence below the image. Make sure your
thesis clearly states how the piece you examine
responds/comments on war. Note how in this sentence that all
three major points are listed as part of the thesis statement.
Commented [O11]: Note the first major point of the ARTW is
stated clearly in a focused topic sentence. The rest of the
paragraph explains and analyzes this point.
Washington’s gallant and courageous demeanor is depicted in
this painting as he stands steadfast at the bow of the rowboat
while the vessel is tossed about in the icy, dangerous waters of
the Delaware River. Washington’s upright, standing position is
contrasted with many of the other occupants of the boat who
seem to be struggling to keep the boat on course. Some are seen
leaning into the oars using their strength to move the boat
forward. Others are shown holding their hats on their heads to
keep them from being blown away. One occupant grasps the
American flag fighting against the gusts of an apparently strong
wind. This juxtaposition clearly suggests that that in order to
inspire troops and gain their confidence during the perils
of war time, brave officers, who inspire confidence and unity,
must emerge to lead the troops to victory. Symbolically, many
are being tossed about in the struggle of the boat, representative
of the way in which soldiers and civilians are uprooted, placed
in dangerous situations, and frightened by the turmoil in an
actual war. Additionally, the depiction of General George
Washington, keeping his balance in the rowboat and remaining
steady amidst the icy waves, serves to symbolize his steadfast
leadership during battle. Furthermore, Washington’s boat does
take the lead in this scene as it is foregrounded to show that is it
going ahead of those who follow, clearly a strong depiction of
brave guidance.
A further response to war that one finds in this painting is the
way it draws the eye to the idealized General Washington. At
the top of the painting, the apex of the clouds seems to frame
Washington from above. The light from this part of the painting
shines on Washington in such a way that it emphasizes his
stature in halo-like illumination. There is a saintly quality
about the way the light seems to hover over the figure of the
general. Here, again, Emanuel Leutze emphasizes another
important element of the kind of strong leadership that is
required in war. The leader must inspire others to follow and
trust, and Leutze uses heavenly light to suggest an almost
sanctified deification of General Washington. Revered for his
service, his bravery, and his clarity, Washington’s legendary
status would propel him into the office of President of the
United States.
A final way in which this painting focuses on the importance of
strong leadership and the qualities of leaders during war time is
the forward movement of all the boats shown in the frame.
Although General Washington’s boat is most clearly depicted,
the painting shows a second boat in only a bit less detail. In this
second boat, men are struggling with their horses, and the
animals are looking back to the safety of the nearest bank of the
river. The soldiers are calming them and holding them steady,
clearly in charge of the animals’ safety. Just as horses must be
led and guided by a skilled, knowledgeable, and experienced
riders, in this scene we see the General confidently standing
upright, and by looking forward, guiding his soldiers safely to
the other side for an attack on the Hessian soldiers who had
been conscripted to assist the British during the war. In times of
war, moving forward is necessary for ultimate victory, and
Leutze portrays the steadfast gaze of General Washington as
determinedly moving ahead to battle.
Commented [O12]: Note how this entire paragraph analyzes the
way that Washington’s posture contributes to the art responding
to war by highlighting strong leadership.
Commented [O13]: Note the second major point of the ARTW is
stated clearly in a focused topic sentence. The rest of the
paragraph explains and analyzes this point.
Commented [O14]: Note how this paragraph explains how light
in the painting draws attention to the figure of Washington and
how this use of lighting emphasizes his qualities of leadership.
Commented [O15]: Note the third major point of the ARTW is
stated clearly in a focused topic sentence. The rest of the
paragraph explains and analyzes this point.
“Washington Crossing the Delaware” remains one of the most
iconic paintings in American History. Although many may view
it as a painting that serves to memorialize a moment during the
Revolutionary War, a closer analysis suggests a more profound
message. Emanuel Luetze’s work responds to war by depicting
the characteristics necessary in military leaders in order to gain
victory in battle and to gain the respect and trust of the soldiers
who follow.
Commented [O16]: Note how this paragraph discusses the
forward movement depicted in the painting as an important
aspect of leadership.
Commented [O17]: The essay ends with a brief conclusion.
FWU Journal of Social Sciences, Winter 2016, Vol.10, No.2,
137-145
Relationship between Student satisfaction and Academic
Achievement in
Distance Education: a Case Study of AIOU Islamabad
Jamshed Khan
Allama Iqbal Open University Islamabad
Muhammad Javed Iqbal
Sarhad University of Science and Information Technology
Peshawar
This study was a descriptive-correlational study. It was
designed for exploring relationship
between student satisfaction and academic achievement of
distance learners. The study was
delimited to the learners of Master of Education (M.Ed)
program at Allama Iqbal Open
University Islamabad in core courses of Foundation of
Education, Educational Research,
Curriculum development and Instruction, and Education
Psychology. Stratified random
sample of 351 students was selected from the four provinces of
Pakistan. Satisfaction of
distance learners were measured by Student Satisfaction Survey
developed by Strachota
(2006). Major findings suggested that majority of the students
were generally satisfied with
learner-learner interaction, learner content interaction followed
by learner technology
interaction, and learner instructor interaction. Learner-content
interaction and Learner-
Instructor interaction were significant predictors of general
satisfaction while Learner-learner
interaction and Learner-technology interaction were not
significant predictors of general
satisfaction. Students’ satisfaction and achievement were not
significantly correlated. The
study recommends improved student-teachers and student-
student interaction and suggests
arranging orientation- workshops regarding the distance
learning programmes. Future
studies may be conducted to reach a conclusive outcome. This
study may be replicated using
procedures that allow a higher degree of randomization with
Keywords: satisfaction, achievement, interaction, distance
learners
Satisfaction is a function of level of expectation and
performance (Kotler & Clarke, 1987). Cultural
differences influence the level of students’ satisfaction
regarding their perception of the services (Tian & Wang,
2010). Student satisfaction and success with distance learning
program can be fostered by a framework which
supports learning (Gallogly, 2005).The level of student
satisfaction is the margin between level of anticipation
and actual results. Students’ satisfaction is a result of
accomplishment and enjoyment and is, thus, “an enjoyable
and a successful experience” (Sinclaire, 2011, p.4).
According to McQuillan and James (2010), student satisfaction
is a measure of the quality of an
educational program and is considered as a significant factor to
course completion. In a majority of cases,
students in tertiary education programs leave their study
because of the dissatisfaction with their courses.
Student satisfaction builds self-confidence which helps students
become more confident, develop useful skills,
and acquire knowledge in a virtuous cycle. Students’
experiences on campus life and the combination of all
experiences affect the overall satisfaction with the institution
(Letcher & Neves, 2010).Successful and innovative
institutions try to improve satisfaction because they realize its
value in enhancing their images and increasing
student retention.
Study of student satisfaction in distance learning environment
has generated interest because of its
influence on the effectiveness of teaching and instructional
materials. Relationship between satisfaction and
academic achievement of distance learners need further
exploration in Pakistani context as the instructors, the
course designers, and the students need further knowledge of
these areas and it can also help universities to
improve their distance learning programs.
Correspondence concerning this article should be addressed to
Dr. Jamshid Khan, Allama Iqbal Open University Islamabad,
Email: [email protected]
Khan, Iqbal 138
Distance learning is expanding and it is important to study
student satisfaction with distance learning
programs and how these relate to their academic achievement.
When a learner converts from the traditional
face-to-face course to a distance learning program, changes
should be made to engage the learners for improved
performance. This study is significant for instructors working in
distance education programs to determine what
aspects of distance learning programs lead to learner
satisfaction.
According to Gallogly (2005), understanding student
satisfaction can enhance the ability of universities
to make informed decisions about improving distance learning
programs. According to Khiat (2013)
understanding learning satisfaction is important as it provides a
starting point to improve student learning. Ali
and Ahmad (2011) have identified three important factors which
affect student satisfaction including instructor
performance, student-Instructor interaction, and course
evaluation. Carroll (2008) found that combination of
institutional, situational, and dispositional factors influence the
retention and progression of distance education
students.
This study is significant to determine what aspects of distance
learning programs lead to learner
satisfaction. Educators should understand students’ satisfaction
to improve teaching-learning process and
achieve better students’ performance and retention. It would
enable the educators to channel the teaching
methods and approaches and can enhance the ability of
universities to make informed decisions about
improving distance learning programs
Literature Review
The expansion of distance education has given rise to the need
for determining and maintaining quality
in designing, developing, and delivering in distance education
with special regard to students’ satisfaction.
According to Merisotis and Olsen (2000),broad measures of
effectiveness of distance education program include:
• Student outcomes, such as grades and test scores,
• Student attitudes about learning through distance education,
and
• Students’ overall satisfaction
Assessment of satisfaction provides information that can be
utilized for the betterment of learning
environment. Service quality in education is based on students
overall evaluation of services they receive.
Students are satisfied when the service provided fits their
expectations; they are very satisfied when the
service provided is beyond their expectations, or completely
satisfied when they get more than they expect
(Hanaysha, Abdullah, & Warokka, 2011).
Satisfaction includes issues of perception and experiences of
students. Main factors that affect
students’ satisfaction are students’ perception on learning and
teaching, support facilities like libraries, computer
and laboratories, and the overall learning environment. (Ilias,
Hasan, Rahman, & Yasoa, 2008).Teaching learning
related aspects are more important in student satisfaction than
aspects related with physical facilities.
Douglas, Douglas, and Barnes (2006) found that the most
important aspects relating to student
satisfaction at a university were those associated with teaching
and learning, while the least important were
those associated with the physical facilities. Letcher and Neves
(2010) stated that student satisfaction covers
self-confidence; satisfaction with the curricular and co-
curricular activities, satisfaction with instruction;
satisfaction with student advising and feedback; and satisfaction
with student quality and interaction.
Interaction and learner satisfaction
Interaction is a basic need for learning and is a driving force for
persuading motivation and
achievement of distance learners (Ali & Ahmad, 2011).
Interaction is an important ingredient in education and
focuses on the communication between instructor and student.
Kuo (2010) has described the following types of
interactions as important part of educational process.
1. Learner-Instructor Interaction: The amount and quality of
interaction with instructor is a predictor of
learner satisfaction. Learner-instructor interaction is a two-way
communication between the instructor
and learners and is a valuable part of the learning process. It
can take many direct and indirect forms
STUDENT SATISFACTION AND ACADEMIC
ACHIEVEMENT 139
such as instructors designing a course to increase motivation,
guidance, support, and encouragement.
Feedback is also important part of learner-instructor interaction
and it ensures comprehension of
content and also gives information to instructors about their
performance in delivering course content.
2. Learner-Learner Interaction: Learner-learner interaction
involves communication between learners. It is
valuable and essential ingredient of learning. It enables the
students to exchange ideas and get feedback
from others. It gives students deeper understanding and
motivation, and increases intellectual
accomplishment. Proper learner-learner interaction enables
students to develop concepts, share ideas
and experiences with each other, exposes them to other cultures
and enriches their experiences.
3. Learner-Content Interaction: learner-content interaction
refers to the process of learners elaborating
and reflecting on the course content. Learner-content interaction
enables learners to organize,
elaborate, and reflect on the knowledge they gain by integrating
previous knowledge.
According to Noyes (2008), learners need to interact with the
content and peers for learning.
Assignments should involve interactive and collaborative
activities like case study, discussion questions,
role playing, group assignments, and peer review. Student
learning can be improved with continuous
learner-content interaction.
4. Learner-Technology Interaction: Students need to be made
comfortable with the technology which is
being used in the course and it can affect learners’ success and
satisfaction with the course. Learners
need to have the motivation to learn about the required
technology and should be made aware of the
technological requirements at the beginning of the course. Such
technology may include PowerPoint
presentations, audio or video conferencing, audio or video clips,
and online lectures etc. When deciding
about the use of technologies it is important to determine how it
will affect the course and the learners
as all the learners may not have adequate access to the
technology.
Noyes (2008) revealed that all four constructs of interaction
were significant predictors of learner
satisfaction and can be used to measure learner satisfaction.
Instructors should understand the diverse nature of
students learning style, involve them in the learning process and
encourage student-student interactions.
Various research studies have been conducted on students’
satisfaction and achievement.
Researches about Student Satisfaction and Achievement
Studies about student satisfaction with distance-learning
courses have given inconsistent results. Some
studies have shown comparable satisfaction in distance-learning
courses while others argued that the distance
learning might not be satisfying to students. Students with
higher levels of satisfaction show considerably higher
levels of learning than students with low level of satisfaction
(Allen, Bourhis, Burrell, & Mabry, 2002).
Kamemera, Rueben and Sillah (2003) reported that student
satisfaction with learning environment and
student services was correlated with their performance. Walls
(2009) found a positive relationship between
satisfaction and achievement. Similarly Bordelon (2013)
established that student-instructor interaction, student-
content interaction, or student-student interaction were
positively related with perceived achievement and
student satisfaction. Student-instructor interaction and student-
content interaction had influence on student
achievement and satisfaction. Furthermore Khiat (2013) found a
significant relationship between academic
achievement and learner satisfaction.
Kirmizi (2014) studied correlation among six psycho-social
scales namely instructor support, student
interaction and collaboration, personal relevance, authentic
learning, active learning, and student autonomy. He
found a moderate level of correlation among the variables of the
study. The predictors of student satisfaction
were instructor support, authentic learning, and personal
relevance, whereas the only strong predictor of
academic success was authentic learning. Similarly Yu (2015)
concluded that satisfaction was positively
correlated with interaction, self-efficacy and self-regulation
without significant gender differences.
Khan, Iqbal 140
Choy and Quek (2016) examined the relationships among
students’ perceived teaching element, social
element, cognitive element, satisfaction, continuous academic-
related online performance, and academic
achievement using a revised form of the CoI survey instrument.
They found a relationship among the three
elements of the CoI framework (i.e., social, teaching, and
cognitive) and students’ satisfaction and academic
achievement). The cognitive element had a direct relationship
with continuous academic-related online
performance and satisfaction.
Dryden, Webster, and Fraser (2010) maintained that
achievement was not related to satisfaction with
learning except for students with the highest satisfaction
ratings. Learning was most effective with high
satisfaction, high cohesion, and low friction. The review of
literature showed mixed relationship of satisfaction
and achievement in a distance-learning environment.
Method
This was a correlational research designed for exploring
relationship between the variables.
Objectives of the Study
. The main objectives of the study were;
• To explore the predictors of satisfaction of distance learners.
• To assess the relationship between satisfaction and
achievement of distance learners.
Hypotheses of the Study
The following were the hypotheses of the study.
Ho. There is no significant relationship between satisfaction and
achievement of distance learners.
H1. There is a significant relationship between satisfaction and
achievement of distance leaners.
Population and sample
The population for this study was students of M.Ed programme
of Allama Iqbal Open University
Islamabad. The population at the time of study was 3529 in the
four core courses of the program namely
Foundation of Education, Educational Research, Curriculum
Development and Instruction, and Educational
Psychology.
Stratified random sampling procedure was adopted for the
study. According to Gay (2000, p.125) for a
population of 4000 appropriate sample size is 351,therefore, the
same number of 351 students was selected as
sample for the purpose of study keeping in view at least 10%
selection of sample. The detail of population and
sample is presented as follows
Table 1
Population and sample
Province District Population Sample
1 Punjab Rawalpindi 1175 117
Dera Ghazi Khan 1093 109
2 Sindh Karachi 112 11
Thatta 60 06
3 Khyber Pakhtubkhwa Abbotabad 497 49
Swat 414 41
4 Baluchistan Quetta 106 11
Kallat 72 07
Total 3529 351
Instrumentation
Satisfaction of distance learners was measured by using Student
Satisfaction Survey developed by
Strachota (2006) on a 5 point Likert scale and is based on sound
theoretical basis and benchmarks to assess
learners’ satisfaction. The survey consisted of the following
broad areas
1. Learner-Content Interaction,
STUDENT SATISFACTION AND ACADEMIC
ACHIEVEMENT 141
2. Learner-Instructor Interaction,
3. Learner-Learner Interaction,
4. Learner-Technology Interaction, and
5. General Satisfaction
Strachota (2003) had reported that Factor loading for learner-
content interaction ranged from 0.604 to
0.780; Factor loading for learner-instructor interaction ranged
from 0.594 to 0.841; and Factor loading for
learner-learner interaction ranged from 0.588 to 0.786, which
represent good internal validity.
A pilot test of the adapted instrument was conducted with 40
randomly selected students as a small-
scale trial to assess the adequacy of the instruments. Item
Analysis was used to pilot test data for establishing
reliability and construct validity. The researcher also calculated
Cronbach’s alpha to determine the internal
consistency of the instrument and it gave the following results.
Table 2
Cronbach alpha forStudent Satisfaction Survey
M SD Alpha
1 Learner- Content Interaction 25.28 3.27 0.736
2 Learner-instructor interaction 19.40 3.42 0.766
3 Learner-learner interaction 25.10 3.27 0.735
4 Learner- technology interaction 20.85 3.17 0.704
5 General satisfaction 30.00 5.98 0.828
Satisfaction inventory 120.62 13.04 0.874
The score of the students of M.Ed. Program in the first semester
were treated as achievement of the students.
A total of 351 questionnaires were sent under postal certificate
out of which 283 questioners were
received back.Data were analyzed using descriptive statistics
such as Mean, Standard deviation, while Pearson
Product Movement Coefficient of Correlation and Regression
analysis were used to determine association and
prediction.
Major Findings, Analysis And Interpretation of Data
Descriptive statistics Mean, Standard Deviation, Rank, and
Pearson Product Movement Coefficient of
Correlation were used for analysis and interpretation of data.
Regression analysis was used to predict the
strength of the relationship between dependent variable and
independent variables. IBM SPSS statistics 21 for
Windows and Microsoft’s Excel 2007 professional were used
for statistical analyses.
Table 3
Descriptive statistics of Student Satisfaction Survey
S.No Nature of interaction M SD Rank
1 Learner Content interaction 25.01 2.894 3
2 Learner Instructor interaction 18.98 3.377 5
3 Learner-learner interaction 25.27 2.874 2
4 Learner technology interaction 19.79 3.273 4
5 General Satisfaction 30.47 5.526 1
Table 3 shows that a majority of the students had general
satisfaction with the course (M=30.47,
SD=5.53, R=1) followed by satisfaction with learner-learner
interaction (M=25.27, SD=2.87, R=2). Satisfaction
with Learner-Content interaction was ranked 3 withM=25.01,
SD=2.89. It is followed by satisfaction with Learner-
Khan, Iqbal 142
Technology interaction (M=19.79, SD=3.27, R=4), while
satisfaction with Learner-Instructor Interaction is ranked
5 with M=18.98 and SD=3.38.
Table 4
Relationship between learner satisfaction and achievement
Test
Score
1 2 3 4 5
Test Score -.054 -.083 .015 -.034 -.043
1 Learner content interaction .390* .322* .140* .467*
2 Learner Instructor interaction .529* .176* .539*
3 Learner-learner interaction .096 .303*
4 Learner Technology Interaction .126*
5 General Satisfaction
p<0.05
The bivariate results, presented in Table 4 indicated that learner
content interaction was positively and
significantly correlated with Learner-instructor interaction
(r=0.390, p<0.05), Learner-learner interaction
(r=0.322, p<0.05), Learner-technology interaction
(r=0.140,p<0.05), and general satisfaction (r=0.467, p<0.05).
Similarly Learner Instructor interaction was positively
correlated with Learner-learner interaction (r=0.529,
p<0.05), Learner-technology interaction (r=0.176,p<0.05), and
General Satisfaction (r=0.539, p<0.05).
Furthermore, Learner-learner interaction was not correlated
with Learner-technology interaction but was
positively correlated with general satisfaction (r=0.303,
p<0.05). Learner-technology interaction was significantly
correlated with general satisfaction (r=0.126, p<0.05).
Analysis of data in the table 4showed that students’ satisfaction
and achievement were not correlated.
Therefore, research hypothesis that there is a significant
relationship among satisfaction, learning styles and
achievement of distance learners was rejected and null
hypothesis was accepted.
Table 5
Coefficients showing predictability of general satisfaction
through components of satisfaction
Model Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
B Std. Error Beta
1 (Constant) 3.350 3.091 1.084 .280
Learner-content interaction .583 .100 .306 5.822 .000
Learner-Instructor interaction .705 .096 .431 7.328 .000
Learner-learner interaction -.046 .109 -.024 -.420 .675
Learner-technology interaction .015 .082 .009 .187 .852
a. Dependent Variable: General Satisfaction
p<0.05
Table 5 showed that Learner-content interaction was
statistically significant predictor of students’
general satisfaction (β=0.306, p<0.05). Similarly Learner-
instructor interaction was statistically significant
predictor of general satisfaction (β=0.431, p<0.05), while
Learner-learner interaction was not statistically
significant predictor of general satisfaction (β=-0.024, p<0.05),
similarly Learner-technology interaction was not
statistically significant predictor of general satisfaction (β=-
0.009, p<0.05). Automatic linear modeling generating
the following model.
STUDENT SATISFACTION AND ACADEMIC
ACHIEVEMENT 143
The model showed that significant predictor of student’s
general satisfaction were learner-content
interaction (β=0.306, p<0.05) and Learner-instructor interaction
(β = 0.431, p< 0.05).
Discussion
In order to design distance programs or courses to meet the
needs and satisfaction of distance
students, it is necessary to investigate the characteristics of
concerned learners. The type of students in the
course may also be important as some students might not have
the exposure to compensate for a lack of face to
face interaction with the instructor especially when they are
enrolled in distance learning programs for the first
time.
The finding of this study that students’ satisfaction and
achievement were not correlated was in line
with Dryden, Webster, and Fraser (2010) who reported that
achievement was not related to satisfaction. The
finding is in contrast with Wells (2009) and Bordelon (2013)
who reported a positive relationship between
satisfaction and achievement. A reason behind it may be
cultural differences in students satisfaction that
determine learning approaches (Zhu, 2012), and also due to
antecedent factors like service performance,
university performance, relationships and university standing
(Mustafa, Basri, &Abidin et.al,2012). Although
satisfaction was not directly related to achievement, it is a sign
of trust and confidence in the system and its
importance cannot be denied.
Students’ satisfaction can be determined from the level of
pleasure and effectiveness of the education
that they receive, and is effected by various factors like
interaction with faculty, organization of courses, and
impacts student retention. It includes issues related to
perception and experiences of students and is shaped by
repeated on campus experiences (Ilias, Hasan, Rahman, &
Yasoa, 2008). Variables like motivation, interaction
with staff and students, and content delivery also predict
student satisfaction (Kelsey, Lindner, & Dooley, 2002).
Students’ satisfaction studies have enabled universities to
improve policies, procedures and practices to enhance
the quality of their provision.
Teachers need to continuously examine educational process
through observation, feedback, and
reflection, and develop proper interaction with students thus
increasing educational outcomes and satisfaction.
Conclusions
Students had general satisfaction with the course followed by
satisfaction with learner-learner
interaction, learner content interaction, followed by satisfaction
with learner technology interaction, and
satisfaction with learner instructor interaction.
1. Learner-content interaction and Learner-Instructor interaction
were significant predictors of general
satisfaction while Learner-learner interaction and Learner-
technology interaction were not significant
predictors of general satisfaction.
2. It was concluded that students satisfaction and achievement
were not statistically significant
correlated
Recommendations
1. Interaction may be ensured to enhance achievement of
intended learning outcomes. Learners may be
encouraged to increase interaction with other learners.
Khan, Iqbal 144
2. Steps may be taken to increase and ensure the use of
technology in distance learning. Distance
learning tutors should be trained for better interaction and
communication with students.
This study may be replicated using a higher degree of
randomization and may be repeated for other
programs/courses and in different distance-learning contexts to
determine any difference between
satisfaction of students with the course and instructor-related
questions.
References
Allen, M., Bourhis, J., Burrell, N., & Mabry, E. (2002).
Comparing student satisfaction with distance education to
traditional classrooms in higher education: A meta-analysis.
American Journal of Distance Education,
16(2), 83-97.
Ali, A., & Ahmad, I. (2011). Key factors for determining
students’ satisfaction in distance learning courses: a study
of Allama Iqbal Open University.Contemporary educational
technology, 2(2), 118-134.
Bordelon, K. (2013). Perceptions of achievement and
satisfaction as related to interactions in online courses.E-
learn, 1058-1065.
Carroll, D. (2008).Factors affecting the retention and
progression of postgraduate business distance education
students an exploratory case study at the University of Southern
Queensland.(Unpublished Master of
Business Research Dissertation),University of Southern
Queensland
Choy, J. L. F., &Quek, C. L. (2016). Modelling relationships
between students’ academic achievement and
community of inquiry in an online learning environment for a
blended course. Australasian Journal of
Educational Technology, 32(4).106-124
Douglas, J., Douglas, A., & Barnes, B. (2006). Measuring
student satisfaction at a UK university. Quality Assurance
in Education, 14(3), 251-267.
Dryden, M., Webster, W. J., & Fraser, B. J. (2010). Rethinking
the effects of classroom environments on student
learning in a large school system.1-16,
Gallogly, J. T (2005). Relationship of student satisfaction levels
in distance learning and traditional classroom
environments at Embry-riddle aeronautical
university.(Unpublished PhD Dissertation) University of
Central Florida Orlando, Florida.
Gay, L.R. (2000). Educational research; competencies for
analysis and application, (fifth edition). Islamabad:
National Book Foundation.
Hanaysha, J. R. M., Abdullah, H. H., &Warokka, A. (2011).
Service quality and students’ satisfaction at higher
learning institutions: the competing dimensions of Malaysian
universities’ competitiveness. Journal of
Southeast Asian Research. doi: 10.5171/2011.855931.
Ilias, A., Hasan, H. F. A., Rahman, R. A. &Yasoa, M. R.
(2008). Student satisfaction and service quality: any
differences in demographic factors? International Business
Research, 1(4), 131-143.
Kamemera, D., Rueben, L.J., & Sillah, M.R. (2003). The effects
of academic environment and background
characteristics on student satisfaction and performance: The
case of the South Carolina State
University’s School of Business. College Student Journal,
37(2), 298-308
Kelsey, K. D., Lindner, J. R., & Dooley, K. E. (2002).
Agricultural education at a distance: Let’s hear from the
students. Journal of Agricultural Education, 43(4), 24-32
Khiat, H. (2013). An analysis of the relationship between
learning satisfaction and academic achievement of non-
traditional learners in Singapore. International journal of
research studies in education, 3(1).
Kirmizi, O., (2014). A study on the predictors of success and
satisfaction in an online higher education program in
turkey. International Journal of Education, 6(4), 26-45.
Kotler, P., & Clarke, R. N. (1987). Marketing for health care
organizations. Englewood Cliffs, NJ: Prentice-Hall.
Kuo. Y. C. (2010). Interaction, internet self-efficacy, and self-
regulated Learning as predictors of student
satisfaction in distance education courses.(Unpublished PhD
Dissertation), Utah State University.
Letcher, D. W., &Neves, J. S. (2010). Determinants of
undergraduate business student satisfaction.Research in
Higher Education Journal.1-26.
McQuillan, R.M.T., & James, D. (2010). Massage Therapy
Education Online: Student Satisfaction and
Achievement, Part I. International Journal of Therapeutic
Massage & Bodywork: Research, Education,
& Practice, 3(2), 3-13,
doi:http://dx.doi.org/10.3822/ijtmb.v3i2.82.
Merisotis, J. P., & Olsen, J. K. (2000). The ‘effectiveness’
debate: what we know about the quality of distance
learning in the U.S. TechKnowLogia, 42-44.
STUDENT SATISFACTION AND ACADEMIC
ACHIEVEMENT 145
Mustafa, Z., Basri, N., Abidin, N. Z., Suradi, N. R. M., Ali, Z.
M., Shahabudin, F. Z. A., & Hamid, M. R. (2012).
Modeling of Engineering Student Satisfaction. Journal of
Mathematics and Statistics, 8(1),64-71.
Noyes, T. L. (2008). Student satisfaction with online learning at
a southwestern Minnesota community and
technical college. (Master's thesis), Southwest Minnesota State
University.
Sinclaire, J. K. (2011). Student satisfaction with online
learning: Lessons from organizational behavior. Research in
Higher Education Journal,1-20
Strachota, E. (2006). The use of survey research to measure
student satisfaction in online courses. University of
Missouri-St. Louis, MO.
Tian, R. G. & Wang, C. H. (2010). Cross cultural customer
satisfaction at a Chinese restaurant: the implications
to china food service marketing. International Journal of China
Marketing, 1(1),62-72.
Wells, S. M. (2009). Determinants influencing college major
choice and their relationship to self-determined
motivation, achievement, and satisfaction.(Unpublished PhD
dissertation), The University of Texas at
Austin.
Yu, Z., (2015). Indicators of satisfaction in clickers-aided EFL
class. Front Psychol. 6: 587. doi:
10.3389/fpsyg.2015.00587
Zhu, C. (2012). Student satisfaction, performance, and
knowledge construction in online collaborative learning.
Educational Technology & Society,15(1),127–136.
Received: November 26th, 2015
Revisions Received: August 27th, 2016
Copyright of FWU Journal of Social Sciences is the property of
Frontier Women University
and its content may not be copied or emailed to multiple sites or
posted to a listserv without
the copyright holder's express written permission. However,
users may print, download, or
email articles for individual use.
Basics of Quoting
A guideline for good quoting is to integrate the quote into
your own writing. Be sure to set up a quote with proper context,
such as who said the quote, and any background information
required to understand what that person is talking about. This
quote set-up should go before the quote, so the reader isn’t
wondering who’s talking when you start a quote. Ideally, you
should be able to put the quote inside your own sentence, rather
than having the quote stand alone.
Level One: Summarize, then Quote
If you can’t include the quote in your own sentence, at the very
least you should prepare the reader for a quote by giving a brief
summary before the quote. For instance:
Mr. Fleharty argues that quotes should fit smoothly in your own
sentences. “The more you can integrate a quote in your own
writing, the better.”
Level Two: Using Set-up Phrases
This can get a little trickier with punctuation and proper verb
tense, but you should be able to attribute a quote to somebody
with a short phrase provided before the quote, in the same
sentence. In MLA format, these signal phrases should use
present tense verbs.
According to Mr. Fleharty, “The more you can integrate a
quote…the better.”
In “Basics of Quoting,” Mr. Fleharty says, “-----------------
---------.”
Be careful to avoid the common mistakes that come up when
using these phrases. For instance, if you use “According to X,”
you don’t need to add “X states/believes/says _____.” They
mean the same thing. Also, avoid “According to the article, it
says _________.” This shouldn’t happen- name the author
instead, or at the very least the website or magazine the article
is from.
Level Three: Mid-Sentence Quotes
The best way to integrate quotes into your own essay is to
quote small phrases from the source as parts of your own
sentence. Essentially, you are summarizing or analyzing what
the author is saying WHILE using some of their own words. Be
absolutely sure the sentence still flows grammatically. Picture
the sentence without the quote marks. If necessary, you can
change parts of the quote by using [brackets] to let readers
know you’ve changed it.
Mr. Fleharty argues that you should “integrate a quote in your
own writing” to ensure that quotes aren’t just standing around
adding nothing to your essay.
One common mistake when starting to use this method is
quoting too little to be worthwhile. For instance, don’t just
quote one word unless it’s crucial that the author is using that
specific word. Try to take whole phrases at a time to make it
worth quoting, otherwise just stick to summarizing the source
instead.
Ultimately, quoting successfully comes down to providing
context and integrating the quotes into your own writing. In
other words, remember to set up your quotes.
Assignment
Read an article with a clearly named author and write a
response to it that uses five quotes from the original. Use a
different form of quote set-up for each quote- don’t repeat the
same one for all five quotes. Try as much as possible to
integrate these quotes into your own sentences, and use the
higher level quote set-ups wherever possible. Be sure you’re
balancing the quotes with analysis/points of your own.

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Artistic Response to War Essay AssignmentTHIS AS.docx

  • 1. Artistic Response to War Essay Assignment THIS ASSIGNMENT WILL BE SUBMITTED FOR GRADING AND POSTED TO DISCUSSION BOARD FOR CLASS COMMENTS. YOU MUST SUBMIT TO ASSIGNMENT AREA FOR GRADING AND POST TO DISCUSSION BOARD. (600 to 750 words of analysis. Include the word count in your title.) "From time out of mind, and in all cultures, war and art have reflected one another." Donald Anderson, Editor, War, Literature, & the Arts Donald Anderson edits a scholarly journal housed at the United States Military Academy at West Point. Reading what he has to say about the artistic responses to war guides us as we begin our independent projects focusing on artists use war as a subject of their work. Overview For this assignment, you will prepare a visual analysis to share with your classmates. You will insert an image into a Word to display an image of the art you have chosen along with your own written commentary in text form. You will attach your document to a post in the discussion area, after you have submitted it through Blackboard for grading.
  • 2. You may use some information from the museum or gallery notes in the opening paragraph of the ARTW Essay in order to set the context for what you will discuss. However, NO borrowed information should be used, paraphrased, or followed for the analysis portion of the essay. Site the source of the background information in a parenthetical citation. See the sample essay for more information on how to do this. Directions Follow the steps below to complete your project. · Choose an example of an artistic response from one of the following three mediums: 1. Painting on display in a public gallery; 2. Photograph on display in a public gallery or printed in a public, recognized book or periodical; 3. Public monument You may not use the painting featured in the sample ARTW Project or something from your own personal collection or the collection of others · Place an image of your chosen artistic example into your document—see the sample ARTW for guidance. Make sure you identify the place where you located this artistic example. Use caption or a line of text to acknowledge the source. · Study the artistic response you have chosen, and think about how this specific artistic expression responds to war or engages the subject of war. Place your written analysis into your project. You should do more than merely summarize what you are seeing or hearing. Think critically about theme and meaning. Use our discussion of "The Things They Carried" as a model for your own analysis. · Your analysis is not your personal reaction; it is an analysis of the way the artistic element engages the subject of war. You might think about your analysis as a response to
  • 3. these questions: "What does the creator of the artistic piece want me to think, want me to feel, or want me to believe?" Then address whether the artist is convincing, compelling, or effective in getting the response the artistic element is intended to evoke. Do not base your analysis on what you have read about the work of art. The analysis is to be your own original ideas and work. If you read too much about the work of art, you won’t be able to distinguish between your ideas and those you read. · You will make your project available to your classmates on the discussion. · You must also submit your assignment to your instructor through Blackboard for grading. In other words, you will submit the assignment and then you will post it to the discussion board so that your classmates may see it. If you miss either one of these steps, you will not be able to receive a passing grade on this project. · You will be able to view all of the class projects. You are required to view and post a discussion comment about three other student projects. Your comments should be analytical and not merely a statement on how much you enjoyed looking at the projects. Think about your comments as part of the continuing conversation on how artists respond to war. Your posts to the discussion post are due by posted dates and times. Prepare for your project by reviewing the sample on the following pages.
  • 4. Student Name ENGL 2329 Section 001 Fall 2016 Don’t forget your heading Artistic Response to War Project: An Examination of “Washington Crossing the Delaware” Commented [KP1]: Commented [O2]: Use this format for the title of your ARTW Project. Commented [KP3]: Provide the word count of your essay. Commented [O4]: Remember to place your word count under the title. Commented [O5]: In the first sentence, above the image, give the context for what we are seeing. Give the name of the piece, the artist, the medium, the date of creation, and the current location of the piece. Commented [KP6]: Commented [KP7R6]: You may use some information from the museum or gallery notes in the opening paragraph of the ARTW Essay in order to set the context for what you will discuss. However, NO borrowed information should be used, paraphrased, or followed for the analysis portion of the essay. Site the source of the background information in a parenthetical citation. (708 Words) The painting “Washington Crossing the Delaware” by Emanuel Leutze (1816-1868) was painted in 1851 and is now owned by the Metropolitan Museum of Art in New York City
  • 5. (metmuseum.org). Figure 1 Image from Met. Museum Leutze’s painting serves as an artistic response to war primarily because it recognizes the heroic leadership of General George Washington during the Revolutionary War by showing his steadfast posture, by using saintly lighting, and by depicting forward movement. Commented [O8]: Make sure the image you use to depict the piece you will examine, is clear, focused, and easy to view. Also include a caption or line to tell us where you found the image you have placed in the document. Here we see that the Metropolitan Museum of art not only owns the original painting, but the rights to the image (photograph of the painting). Commented [KP9]: Once you begin your analysis, you are not to use any outside sources at all. Do not just paraphrase what others have said about the work of art. This section is to be entirely your own analysis. Commented [O10]: Start your ARTW with a clear thesis. This will be the first sentence below the image. Make sure your thesis clearly states how the piece you examine responds/comments on war. Note how in this sentence that all three major points are listed as part of the thesis statement. Commented [O11]: Note the first major point of the ARTW is stated clearly in a focused topic sentence. The rest of the paragraph explains and analyzes this point. Washington’s gallant and courageous demeanor is depicted in this painting as he stands steadfast at the bow of the rowboat while the vessel is tossed about in the icy, dangerous waters of the Delaware River. Washington’s upright, standing position is contrasted with many of the other occupants of the boat who seem to be struggling to keep the boat on course. Some are seen leaning into the oars using their strength to move the boat forward. Others are shown holding their hats on their heads to
  • 6. keep them from being blown away. One occupant grasps the American flag fighting against the gusts of an apparently strong wind. This juxtaposition clearly suggests that that in order to inspire troops and gain their confidence during the perils of war time, brave officers, who inspire confidence and unity, must emerge to lead the troops to victory. Symbolically, many are being tossed about in the struggle of the boat, representative of the way in which soldiers and civilians are uprooted, placed in dangerous situations, and frightened by the turmoil in an actual war. Additionally, the depiction of General George Washington, keeping his balance in the rowboat and remaining steady amidst the icy waves, serves to symbolize his steadfast leadership during battle. Furthermore, Washington’s boat does take the lead in this scene as it is foregrounded to show that is it going ahead of those who follow, clearly a strong depiction of brave guidance. A further response to war that one finds in this painting is the way it draws the eye to the idealized General Washington. At the top of the painting, the apex of the clouds seems to frame Washington from above. The light from this part of the painting shines on Washington in such a way that it emphasizes his stature in halo-like illumination. There is a saintly quality about the way the light seems to hover over the figure of the general. Here, again, Emanuel Leutze emphasizes another important element of the kind of strong leadership that is required in war. The leader must inspire others to follow and trust, and Leutze uses heavenly light to suggest an almost sanctified deification of General Washington. Revered for his
  • 7. service, his bravery, and his clarity, Washington’s legendary status would propel him into the office of President of the United States. A final way in which this painting focuses on the importance of strong leadership and the qualities of leaders during war time is the forward movement of all the boats shown in the frame. Although General Washington’s boat is most clearly depicted, the painting shows a second boat in only a bit less detail. In this second boat, men are struggling with their horses, and the animals are looking back to the safety of the nearest bank of the river. The soldiers are calming them and holding them steady, clearly in charge of the animals’ safety. Just as horses must be led and guided by a skilled, knowledgeable, and experienced riders, in this scene we see the General confidently standing upright, and by looking forward, guiding his soldiers safely to the other side for an attack on the Hessian soldiers who had been conscripted to assist the British during the war. In times of war, moving forward is necessary for ultimate victory, and Leutze portrays the steadfast gaze of General Washington as determinedly moving ahead to battle. Commented [O12]: Note how this entire paragraph analyzes the way that Washington’s posture contributes to the art responding to war by highlighting strong leadership.
  • 8. Commented [O13]: Note the second major point of the ARTW is stated clearly in a focused topic sentence. The rest of the paragraph explains and analyzes this point. Commented [O14]: Note how this paragraph explains how light in the painting draws attention to the figure of Washington and how this use of lighting emphasizes his qualities of leadership. Commented [O15]: Note the third major point of the ARTW is stated clearly in a focused topic sentence. The rest of the paragraph explains and analyzes this point. “Washington Crossing the Delaware” remains one of the most iconic paintings in American History. Although many may view it as a painting that serves to memorialize a moment during the Revolutionary War, a closer analysis suggests a more profound message. Emanuel Luetze’s work responds to war by depicting the characteristics necessary in military leaders in order to gain victory in battle and to gain the respect and trust of the soldiers who follow. Commented [O16]: Note how this paragraph discusses the forward movement depicted in the painting as an important aspect of leadership. Commented [O17]: The essay ends with a brief conclusion.
  • 9. FWU Journal of Social Sciences, Winter 2016, Vol.10, No.2, 137-145 Relationship between Student satisfaction and Academic Achievement in Distance Education: a Case Study of AIOU Islamabad Jamshed Khan Allama Iqbal Open University Islamabad Muhammad Javed Iqbal Sarhad University of Science and Information Technology Peshawar This study was a descriptive-correlational study. It was designed for exploring relationship between student satisfaction and academic achievement of distance learners. The study was delimited to the learners of Master of Education (M.Ed) program at Allama Iqbal Open University Islamabad in core courses of Foundation of Education, Educational Research, Curriculum development and Instruction, and Education Psychology. Stratified random sample of 351 students was selected from the four provinces of Pakistan. Satisfaction of distance learners were measured by Student Satisfaction Survey developed by Strachota (2006). Major findings suggested that majority of the students were generally satisfied with learner-learner interaction, learner content interaction followed by learner technology interaction, and learner instructor interaction. Learner-content interaction and Learner-
  • 10. Instructor interaction were significant predictors of general satisfaction while Learner-learner interaction and Learner-technology interaction were not significant predictors of general satisfaction. Students’ satisfaction and achievement were not significantly correlated. The study recommends improved student-teachers and student- student interaction and suggests arranging orientation- workshops regarding the distance learning programmes. Future studies may be conducted to reach a conclusive outcome. This study may be replicated using procedures that allow a higher degree of randomization with Keywords: satisfaction, achievement, interaction, distance learners Satisfaction is a function of level of expectation and performance (Kotler & Clarke, 1987). Cultural differences influence the level of students’ satisfaction regarding their perception of the services (Tian & Wang, 2010). Student satisfaction and success with distance learning program can be fostered by a framework which supports learning (Gallogly, 2005).The level of student satisfaction is the margin between level of anticipation and actual results. Students’ satisfaction is a result of accomplishment and enjoyment and is, thus, “an enjoyable and a successful experience” (Sinclaire, 2011, p.4). According to McQuillan and James (2010), student satisfaction is a measure of the quality of an educational program and is considered as a significant factor to course completion. In a majority of cases, students in tertiary education programs leave their study because of the dissatisfaction with their courses.
  • 11. Student satisfaction builds self-confidence which helps students become more confident, develop useful skills, and acquire knowledge in a virtuous cycle. Students’ experiences on campus life and the combination of all experiences affect the overall satisfaction with the institution (Letcher & Neves, 2010).Successful and innovative institutions try to improve satisfaction because they realize its value in enhancing their images and increasing student retention. Study of student satisfaction in distance learning environment has generated interest because of its influence on the effectiveness of teaching and instructional materials. Relationship between satisfaction and academic achievement of distance learners need further exploration in Pakistani context as the instructors, the course designers, and the students need further knowledge of these areas and it can also help universities to improve their distance learning programs. Correspondence concerning this article should be addressed to Dr. Jamshid Khan, Allama Iqbal Open University Islamabad, Email: [email protected] Khan, Iqbal 138 Distance learning is expanding and it is important to study student satisfaction with distance learning programs and how these relate to their academic achievement. When a learner converts from the traditional face-to-face course to a distance learning program, changes should be made to engage the learners for improved performance. This study is significant for instructors working in distance education programs to determine what
  • 12. aspects of distance learning programs lead to learner satisfaction. According to Gallogly (2005), understanding student satisfaction can enhance the ability of universities to make informed decisions about improving distance learning programs. According to Khiat (2013) understanding learning satisfaction is important as it provides a starting point to improve student learning. Ali and Ahmad (2011) have identified three important factors which affect student satisfaction including instructor performance, student-Instructor interaction, and course evaluation. Carroll (2008) found that combination of institutional, situational, and dispositional factors influence the retention and progression of distance education students. This study is significant to determine what aspects of distance learning programs lead to learner satisfaction. Educators should understand students’ satisfaction to improve teaching-learning process and achieve better students’ performance and retention. It would enable the educators to channel the teaching methods and approaches and can enhance the ability of universities to make informed decisions about improving distance learning programs Literature Review The expansion of distance education has given rise to the need for determining and maintaining quality in designing, developing, and delivering in distance education with special regard to students’ satisfaction. According to Merisotis and Olsen (2000),broad measures of effectiveness of distance education program include:
  • 13. • Student outcomes, such as grades and test scores, • Student attitudes about learning through distance education, and • Students’ overall satisfaction Assessment of satisfaction provides information that can be utilized for the betterment of learning environment. Service quality in education is based on students overall evaluation of services they receive. Students are satisfied when the service provided fits their expectations; they are very satisfied when the service provided is beyond their expectations, or completely satisfied when they get more than they expect (Hanaysha, Abdullah, & Warokka, 2011). Satisfaction includes issues of perception and experiences of students. Main factors that affect students’ satisfaction are students’ perception on learning and teaching, support facilities like libraries, computer and laboratories, and the overall learning environment. (Ilias, Hasan, Rahman, & Yasoa, 2008).Teaching learning related aspects are more important in student satisfaction than aspects related with physical facilities. Douglas, Douglas, and Barnes (2006) found that the most important aspects relating to student satisfaction at a university were those associated with teaching and learning, while the least important were those associated with the physical facilities. Letcher and Neves (2010) stated that student satisfaction covers self-confidence; satisfaction with the curricular and co- curricular activities, satisfaction with instruction; satisfaction with student advising and feedback; and satisfaction with student quality and interaction. Interaction and learner satisfaction
  • 14. Interaction is a basic need for learning and is a driving force for persuading motivation and achievement of distance learners (Ali & Ahmad, 2011). Interaction is an important ingredient in education and focuses on the communication between instructor and student. Kuo (2010) has described the following types of interactions as important part of educational process. 1. Learner-Instructor Interaction: The amount and quality of interaction with instructor is a predictor of learner satisfaction. Learner-instructor interaction is a two-way communication between the instructor and learners and is a valuable part of the learning process. It can take many direct and indirect forms STUDENT SATISFACTION AND ACADEMIC ACHIEVEMENT 139 such as instructors designing a course to increase motivation, guidance, support, and encouragement. Feedback is also important part of learner-instructor interaction and it ensures comprehension of content and also gives information to instructors about their performance in delivering course content. 2. Learner-Learner Interaction: Learner-learner interaction involves communication between learners. It is valuable and essential ingredient of learning. It enables the students to exchange ideas and get feedback from others. It gives students deeper understanding and motivation, and increases intellectual accomplishment. Proper learner-learner interaction enables students to develop concepts, share ideas
  • 15. and experiences with each other, exposes them to other cultures and enriches their experiences. 3. Learner-Content Interaction: learner-content interaction refers to the process of learners elaborating and reflecting on the course content. Learner-content interaction enables learners to organize, elaborate, and reflect on the knowledge they gain by integrating previous knowledge. According to Noyes (2008), learners need to interact with the content and peers for learning. Assignments should involve interactive and collaborative activities like case study, discussion questions, role playing, group assignments, and peer review. Student learning can be improved with continuous learner-content interaction. 4. Learner-Technology Interaction: Students need to be made comfortable with the technology which is being used in the course and it can affect learners’ success and satisfaction with the course. Learners need to have the motivation to learn about the required technology and should be made aware of the technological requirements at the beginning of the course. Such technology may include PowerPoint presentations, audio or video conferencing, audio or video clips, and online lectures etc. When deciding about the use of technologies it is important to determine how it will affect the course and the learners as all the learners may not have adequate access to the technology. Noyes (2008) revealed that all four constructs of interaction were significant predictors of learner satisfaction and can be used to measure learner satisfaction.
  • 16. Instructors should understand the diverse nature of students learning style, involve them in the learning process and encourage student-student interactions. Various research studies have been conducted on students’ satisfaction and achievement. Researches about Student Satisfaction and Achievement Studies about student satisfaction with distance-learning courses have given inconsistent results. Some studies have shown comparable satisfaction in distance-learning courses while others argued that the distance learning might not be satisfying to students. Students with higher levels of satisfaction show considerably higher levels of learning than students with low level of satisfaction (Allen, Bourhis, Burrell, & Mabry, 2002). Kamemera, Rueben and Sillah (2003) reported that student satisfaction with learning environment and student services was correlated with their performance. Walls (2009) found a positive relationship between satisfaction and achievement. Similarly Bordelon (2013) established that student-instructor interaction, student- content interaction, or student-student interaction were positively related with perceived achievement and student satisfaction. Student-instructor interaction and student- content interaction had influence on student achievement and satisfaction. Furthermore Khiat (2013) found a significant relationship between academic achievement and learner satisfaction. Kirmizi (2014) studied correlation among six psycho-social scales namely instructor support, student interaction and collaboration, personal relevance, authentic learning, active learning, and student autonomy. He found a moderate level of correlation among the variables of the
  • 17. study. The predictors of student satisfaction were instructor support, authentic learning, and personal relevance, whereas the only strong predictor of academic success was authentic learning. Similarly Yu (2015) concluded that satisfaction was positively correlated with interaction, self-efficacy and self-regulation without significant gender differences. Khan, Iqbal 140 Choy and Quek (2016) examined the relationships among students’ perceived teaching element, social element, cognitive element, satisfaction, continuous academic- related online performance, and academic achievement using a revised form of the CoI survey instrument. They found a relationship among the three elements of the CoI framework (i.e., social, teaching, and cognitive) and students’ satisfaction and academic achievement). The cognitive element had a direct relationship with continuous academic-related online performance and satisfaction. Dryden, Webster, and Fraser (2010) maintained that achievement was not related to satisfaction with learning except for students with the highest satisfaction ratings. Learning was most effective with high satisfaction, high cohesion, and low friction. The review of literature showed mixed relationship of satisfaction and achievement in a distance-learning environment. Method This was a correlational research designed for exploring relationship between the variables.
  • 18. Objectives of the Study . The main objectives of the study were; • To explore the predictors of satisfaction of distance learners. • To assess the relationship between satisfaction and achievement of distance learners. Hypotheses of the Study The following were the hypotheses of the study. Ho. There is no significant relationship between satisfaction and achievement of distance learners. H1. There is a significant relationship between satisfaction and achievement of distance leaners. Population and sample The population for this study was students of M.Ed programme of Allama Iqbal Open University Islamabad. The population at the time of study was 3529 in the four core courses of the program namely Foundation of Education, Educational Research, Curriculum Development and Instruction, and Educational Psychology. Stratified random sampling procedure was adopted for the study. According to Gay (2000, p.125) for a population of 4000 appropriate sample size is 351,therefore, the same number of 351 students was selected as sample for the purpose of study keeping in view at least 10% selection of sample. The detail of population and sample is presented as follows Table 1 Population and sample
  • 19. Province District Population Sample 1 Punjab Rawalpindi 1175 117 Dera Ghazi Khan 1093 109 2 Sindh Karachi 112 11 Thatta 60 06 3 Khyber Pakhtubkhwa Abbotabad 497 49 Swat 414 41 4 Baluchistan Quetta 106 11 Kallat 72 07 Total 3529 351 Instrumentation Satisfaction of distance learners was measured by using Student Satisfaction Survey developed by Strachota (2006) on a 5 point Likert scale and is based on sound theoretical basis and benchmarks to assess learners’ satisfaction. The survey consisted of the following broad areas 1. Learner-Content Interaction, STUDENT SATISFACTION AND ACADEMIC ACHIEVEMENT 141 2. Learner-Instructor Interaction, 3. Learner-Learner Interaction, 4. Learner-Technology Interaction, and 5. General Satisfaction
  • 20. Strachota (2003) had reported that Factor loading for learner- content interaction ranged from 0.604 to 0.780; Factor loading for learner-instructor interaction ranged from 0.594 to 0.841; and Factor loading for learner-learner interaction ranged from 0.588 to 0.786, which represent good internal validity. A pilot test of the adapted instrument was conducted with 40 randomly selected students as a small- scale trial to assess the adequacy of the instruments. Item Analysis was used to pilot test data for establishing reliability and construct validity. The researcher also calculated Cronbach’s alpha to determine the internal consistency of the instrument and it gave the following results. Table 2 Cronbach alpha forStudent Satisfaction Survey M SD Alpha 1 Learner- Content Interaction 25.28 3.27 0.736 2 Learner-instructor interaction 19.40 3.42 0.766 3 Learner-learner interaction 25.10 3.27 0.735 4 Learner- technology interaction 20.85 3.17 0.704 5 General satisfaction 30.00 5.98 0.828 Satisfaction inventory 120.62 13.04 0.874 The score of the students of M.Ed. Program in the first semester were treated as achievement of the students. A total of 351 questionnaires were sent under postal certificate
  • 21. out of which 283 questioners were received back.Data were analyzed using descriptive statistics such as Mean, Standard deviation, while Pearson Product Movement Coefficient of Correlation and Regression analysis were used to determine association and prediction. Major Findings, Analysis And Interpretation of Data Descriptive statistics Mean, Standard Deviation, Rank, and Pearson Product Movement Coefficient of Correlation were used for analysis and interpretation of data. Regression analysis was used to predict the strength of the relationship between dependent variable and independent variables. IBM SPSS statistics 21 for Windows and Microsoft’s Excel 2007 professional were used for statistical analyses. Table 3 Descriptive statistics of Student Satisfaction Survey S.No Nature of interaction M SD Rank 1 Learner Content interaction 25.01 2.894 3 2 Learner Instructor interaction 18.98 3.377 5 3 Learner-learner interaction 25.27 2.874 2 4 Learner technology interaction 19.79 3.273 4 5 General Satisfaction 30.47 5.526 1 Table 3 shows that a majority of the students had general satisfaction with the course (M=30.47, SD=5.53, R=1) followed by satisfaction with learner-learner
  • 22. interaction (M=25.27, SD=2.87, R=2). Satisfaction with Learner-Content interaction was ranked 3 withM=25.01, SD=2.89. It is followed by satisfaction with Learner- Khan, Iqbal 142 Technology interaction (M=19.79, SD=3.27, R=4), while satisfaction with Learner-Instructor Interaction is ranked 5 with M=18.98 and SD=3.38. Table 4 Relationship between learner satisfaction and achievement Test Score 1 2 3 4 5 Test Score -.054 -.083 .015 -.034 -.043 1 Learner content interaction .390* .322* .140* .467* 2 Learner Instructor interaction .529* .176* .539* 3 Learner-learner interaction .096 .303* 4 Learner Technology Interaction .126* 5 General Satisfaction p<0.05 The bivariate results, presented in Table 4 indicated that learner content interaction was positively and
  • 23. significantly correlated with Learner-instructor interaction (r=0.390, p<0.05), Learner-learner interaction (r=0.322, p<0.05), Learner-technology interaction (r=0.140,p<0.05), and general satisfaction (r=0.467, p<0.05). Similarly Learner Instructor interaction was positively correlated with Learner-learner interaction (r=0.529, p<0.05), Learner-technology interaction (r=0.176,p<0.05), and General Satisfaction (r=0.539, p<0.05). Furthermore, Learner-learner interaction was not correlated with Learner-technology interaction but was positively correlated with general satisfaction (r=0.303, p<0.05). Learner-technology interaction was significantly correlated with general satisfaction (r=0.126, p<0.05). Analysis of data in the table 4showed that students’ satisfaction and achievement were not correlated. Therefore, research hypothesis that there is a significant relationship among satisfaction, learning styles and achievement of distance learners was rejected and null hypothesis was accepted. Table 5 Coefficients showing predictability of general satisfaction through components of satisfaction Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 3.350 3.091 1.084 .280
  • 24. Learner-content interaction .583 .100 .306 5.822 .000 Learner-Instructor interaction .705 .096 .431 7.328 .000 Learner-learner interaction -.046 .109 -.024 -.420 .675 Learner-technology interaction .015 .082 .009 .187 .852 a. Dependent Variable: General Satisfaction p<0.05 Table 5 showed that Learner-content interaction was statistically significant predictor of students’ general satisfaction (β=0.306, p<0.05). Similarly Learner- instructor interaction was statistically significant predictor of general satisfaction (β=0.431, p<0.05), while Learner-learner interaction was not statistically significant predictor of general satisfaction (β=-0.024, p<0.05), similarly Learner-technology interaction was not statistically significant predictor of general satisfaction (β=- 0.009, p<0.05). Automatic linear modeling generating the following model. STUDENT SATISFACTION AND ACADEMIC ACHIEVEMENT 143 The model showed that significant predictor of student’s general satisfaction were learner-content interaction (β=0.306, p<0.05) and Learner-instructor interaction (β = 0.431, p< 0.05). Discussion
  • 25. In order to design distance programs or courses to meet the needs and satisfaction of distance students, it is necessary to investigate the characteristics of concerned learners. The type of students in the course may also be important as some students might not have the exposure to compensate for a lack of face to face interaction with the instructor especially when they are enrolled in distance learning programs for the first time. The finding of this study that students’ satisfaction and achievement were not correlated was in line with Dryden, Webster, and Fraser (2010) who reported that achievement was not related to satisfaction. The finding is in contrast with Wells (2009) and Bordelon (2013) who reported a positive relationship between satisfaction and achievement. A reason behind it may be cultural differences in students satisfaction that determine learning approaches (Zhu, 2012), and also due to antecedent factors like service performance, university performance, relationships and university standing (Mustafa, Basri, &Abidin et.al,2012). Although satisfaction was not directly related to achievement, it is a sign of trust and confidence in the system and its importance cannot be denied. Students’ satisfaction can be determined from the level of pleasure and effectiveness of the education that they receive, and is effected by various factors like interaction with faculty, organization of courses, and impacts student retention. It includes issues related to perception and experiences of students and is shaped by repeated on campus experiences (Ilias, Hasan, Rahman, & Yasoa, 2008). Variables like motivation, interaction with staff and students, and content delivery also predict
  • 26. student satisfaction (Kelsey, Lindner, & Dooley, 2002). Students’ satisfaction studies have enabled universities to improve policies, procedures and practices to enhance the quality of their provision. Teachers need to continuously examine educational process through observation, feedback, and reflection, and develop proper interaction with students thus increasing educational outcomes and satisfaction. Conclusions Students had general satisfaction with the course followed by satisfaction with learner-learner interaction, learner content interaction, followed by satisfaction with learner technology interaction, and satisfaction with learner instructor interaction. 1. Learner-content interaction and Learner-Instructor interaction were significant predictors of general satisfaction while Learner-learner interaction and Learner- technology interaction were not significant predictors of general satisfaction. 2. It was concluded that students satisfaction and achievement were not statistically significant correlated Recommendations 1. Interaction may be ensured to enhance achievement of intended learning outcomes. Learners may be encouraged to increase interaction with other learners.
  • 27. Khan, Iqbal 144 2. Steps may be taken to increase and ensure the use of technology in distance learning. Distance learning tutors should be trained for better interaction and communication with students. This study may be replicated using a higher degree of randomization and may be repeated for other programs/courses and in different distance-learning contexts to determine any difference between satisfaction of students with the course and instructor-related questions. References Allen, M., Bourhis, J., Burrell, N., & Mabry, E. (2002). Comparing student satisfaction with distance education to traditional classrooms in higher education: A meta-analysis. American Journal of Distance Education, 16(2), 83-97. Ali, A., & Ahmad, I. (2011). Key factors for determining students’ satisfaction in distance learning courses: a study of Allama Iqbal Open University.Contemporary educational technology, 2(2), 118-134. Bordelon, K. (2013). Perceptions of achievement and satisfaction as related to interactions in online courses.E- learn, 1058-1065. Carroll, D. (2008).Factors affecting the retention and progression of postgraduate business distance education students an exploratory case study at the University of Southern Queensland.(Unpublished Master of Business Research Dissertation),University of Southern
  • 28. Queensland Choy, J. L. F., &Quek, C. L. (2016). Modelling relationships between students’ academic achievement and community of inquiry in an online learning environment for a blended course. Australasian Journal of Educational Technology, 32(4).106-124 Douglas, J., Douglas, A., & Barnes, B. (2006). Measuring student satisfaction at a UK university. Quality Assurance in Education, 14(3), 251-267. Dryden, M., Webster, W. J., & Fraser, B. J. (2010). Rethinking the effects of classroom environments on student learning in a large school system.1-16, Gallogly, J. T (2005). Relationship of student satisfaction levels in distance learning and traditional classroom environments at Embry-riddle aeronautical university.(Unpublished PhD Dissertation) University of Central Florida Orlando, Florida. Gay, L.R. (2000). Educational research; competencies for analysis and application, (fifth edition). Islamabad: National Book Foundation. Hanaysha, J. R. M., Abdullah, H. H., &Warokka, A. (2011). Service quality and students’ satisfaction at higher learning institutions: the competing dimensions of Malaysian universities’ competitiveness. Journal of Southeast Asian Research. doi: 10.5171/2011.855931. Ilias, A., Hasan, H. F. A., Rahman, R. A. &Yasoa, M. R. (2008). Student satisfaction and service quality: any differences in demographic factors? International Business Research, 1(4), 131-143.
  • 29. Kamemera, D., Rueben, L.J., & Sillah, M.R. (2003). The effects of academic environment and background characteristics on student satisfaction and performance: The case of the South Carolina State University’s School of Business. College Student Journal, 37(2), 298-308 Kelsey, K. D., Lindner, J. R., & Dooley, K. E. (2002). Agricultural education at a distance: Let’s hear from the students. Journal of Agricultural Education, 43(4), 24-32 Khiat, H. (2013). An analysis of the relationship between learning satisfaction and academic achievement of non- traditional learners in Singapore. International journal of research studies in education, 3(1). Kirmizi, O., (2014). A study on the predictors of success and satisfaction in an online higher education program in turkey. International Journal of Education, 6(4), 26-45. Kotler, P., & Clarke, R. N. (1987). Marketing for health care organizations. Englewood Cliffs, NJ: Prentice-Hall. Kuo. Y. C. (2010). Interaction, internet self-efficacy, and self- regulated Learning as predictors of student satisfaction in distance education courses.(Unpublished PhD Dissertation), Utah State University. Letcher, D. W., &Neves, J. S. (2010). Determinants of undergraduate business student satisfaction.Research in Higher Education Journal.1-26. McQuillan, R.M.T., & James, D. (2010). Massage Therapy Education Online: Student Satisfaction and Achievement, Part I. International Journal of Therapeutic
  • 30. Massage & Bodywork: Research, Education, & Practice, 3(2), 3-13, doi:http://dx.doi.org/10.3822/ijtmb.v3i2.82. Merisotis, J. P., & Olsen, J. K. (2000). The ‘effectiveness’ debate: what we know about the quality of distance learning in the U.S. TechKnowLogia, 42-44. STUDENT SATISFACTION AND ACADEMIC ACHIEVEMENT 145 Mustafa, Z., Basri, N., Abidin, N. Z., Suradi, N. R. M., Ali, Z. M., Shahabudin, F. Z. A., & Hamid, M. R. (2012). Modeling of Engineering Student Satisfaction. Journal of Mathematics and Statistics, 8(1),64-71. Noyes, T. L. (2008). Student satisfaction with online learning at a southwestern Minnesota community and technical college. (Master's thesis), Southwest Minnesota State University. Sinclaire, J. K. (2011). Student satisfaction with online learning: Lessons from organizational behavior. Research in Higher Education Journal,1-20 Strachota, E. (2006). The use of survey research to measure student satisfaction in online courses. University of Missouri-St. Louis, MO. Tian, R. G. & Wang, C. H. (2010). Cross cultural customer satisfaction at a Chinese restaurant: the implications to china food service marketing. International Journal of China Marketing, 1(1),62-72.
  • 31. Wells, S. M. (2009). Determinants influencing college major choice and their relationship to self-determined motivation, achievement, and satisfaction.(Unpublished PhD dissertation), The University of Texas at Austin. Yu, Z., (2015). Indicators of satisfaction in clickers-aided EFL class. Front Psychol. 6: 587. doi: 10.3389/fpsyg.2015.00587 Zhu, C. (2012). Student satisfaction, performance, and knowledge construction in online collaborative learning. Educational Technology & Society,15(1),127–136. Received: November 26th, 2015 Revisions Received: August 27th, 2016 Copyright of FWU Journal of Social Sciences is the property of Frontier Women University and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. Basics of Quoting A guideline for good quoting is to integrate the quote into your own writing. Be sure to set up a quote with proper context, such as who said the quote, and any background information required to understand what that person is talking about. This quote set-up should go before the quote, so the reader isn’t wondering who’s talking when you start a quote. Ideally, you
  • 32. should be able to put the quote inside your own sentence, rather than having the quote stand alone. Level One: Summarize, then Quote If you can’t include the quote in your own sentence, at the very least you should prepare the reader for a quote by giving a brief summary before the quote. For instance: Mr. Fleharty argues that quotes should fit smoothly in your own sentences. “The more you can integrate a quote in your own writing, the better.” Level Two: Using Set-up Phrases This can get a little trickier with punctuation and proper verb tense, but you should be able to attribute a quote to somebody with a short phrase provided before the quote, in the same sentence. In MLA format, these signal phrases should use present tense verbs. According to Mr. Fleharty, “The more you can integrate a quote…the better.” In “Basics of Quoting,” Mr. Fleharty says, “----------------- ---------.” Be careful to avoid the common mistakes that come up when using these phrases. For instance, if you use “According to X,” you don’t need to add “X states/believes/says _____.” They mean the same thing. Also, avoid “According to the article, it says _________.” This shouldn’t happen- name the author instead, or at the very least the website or magazine the article is from. Level Three: Mid-Sentence Quotes The best way to integrate quotes into your own essay is to quote small phrases from the source as parts of your own sentence. Essentially, you are summarizing or analyzing what
  • 33. the author is saying WHILE using some of their own words. Be absolutely sure the sentence still flows grammatically. Picture the sentence without the quote marks. If necessary, you can change parts of the quote by using [brackets] to let readers know you’ve changed it. Mr. Fleharty argues that you should “integrate a quote in your own writing” to ensure that quotes aren’t just standing around adding nothing to your essay. One common mistake when starting to use this method is quoting too little to be worthwhile. For instance, don’t just quote one word unless it’s crucial that the author is using that specific word. Try to take whole phrases at a time to make it worth quoting, otherwise just stick to summarizing the source instead. Ultimately, quoting successfully comes down to providing context and integrating the quotes into your own writing. In other words, remember to set up your quotes. Assignment Read an article with a clearly named author and write a response to it that uses five quotes from the original. Use a different form of quote set-up for each quote- don’t repeat the same one for all five quotes. Try as much as possible to integrate these quotes into your own sentences, and use the higher level quote set-ups wherever possible. Be sure you’re balancing the quotes with analysis/points of your own.