How to be a professional. Incorporate several attributes into daily life and turn yourself to be a true professional.

1. Balance in life
Physical
Spiritual
Social
Family
Financial
Emotional
Mental

2. BREAK THE MONATONY
Consciously think about the issues while
doing the routine activity

3. Path to SUCCESS
Body
5 Sense
systems
Mind Feeling
Intellect
Rational
Thinking

4. Inspiring others
The only way to win an argument is to avoid it.
Develop team sense
If you are wrong-admit quickly & empathetically
Smile & begin in a friendly way
Let the others feel that the idea is HIS
Effectively communicate
Try & think from others point of view-EMPATHY
Dramatize your ideas
Throw down a challenge or fix a dead line
Distinguish between the person and his behavior
or performance

5. What people expect of their
Leaders
Honesty
Component
Forward Looking
Inspiring
Intelligent
Fair minded
Broad minded
Courageous
Straight forward
Innovative
Dependable

6. Productivity matrix
Planning & execution
Potential
Resources
Communication

7. Why Teams
Makes you Better than you are
Multiplies your value to others
Helps you to do BEST
Allows you to help others to do best
Gives you more time

8. Conflict Resolution
Identify when conflict happens
Both think “I am correct, you are wrong”
Both work on beating rather than solving
High level of MISTRUST
Recognize whether your behavior is resulting in
conflict
Move from Win –Lose to WIN-WIN
Cut the spiral thoughts
Take time out
Change the voice and tone
No statement of Blame

9. Conflict Resolution
Stop seeing it as right or wrong
Break the cycle of blaming
Share the problem
Spend time listening
Mediation

10. Listening skills
Listen for verbal clues-Important terms and concepts
Watch for non verbal clues-Eye brows, hands, pauses,
eyes
Be mindful of your own reactions-Nod or smile
Avoid making predictions
Focus on the words, not the person-ugly dress, weird
hairstyle
Don’t get caught up on one detail-Stay on pace
Don’t let your mind wander-day dream out

11. Communication –Effectiveness
Ratio
Body language-55%
Tonality---------38%
Words-----------7%