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RICOLA




 Carolina Ivarsson Sp.2012
RICOLA
RICOLA




Ten herbs makes Ricola’s magic mix
Only a few people know how to make it
SECRET FORMULAS




Tracked back through centuries
Variations of usage areas
WHY KEEP THESE
FORMULAS A SECRET
       ?
TODAYS CATEGORIES



1. Secret for competitors
2. Fooling customers
IS IT MORE TO IT
        ?
PERCEPTION OF VALUE



Adding an extra layer by keeping it a secret
For both competitors and customers


DOES IT WORK?

Yes, it does

Perception: It must be important
BUT WHAT IS THEN
THAT EXTRA LAYER
    OF VALUE
        ?
IT IS THE
MYSTERY
“I KNOW SOMETHING THAT YOU DON’T”




Triggers interest

You are now getting curious



But why?
A LIFE OF UNSOLVED MYSTERIES




Who are we?   Is it real?   What        Is it
                            happened?   possible?
WHAT HAPPENS
WHEN THE MYSTERY
   IS SOLVED
        ?
THE MYSTERY DIES


You loose interest

Move on to find something new




IF ANSWER NOT REVEALED
YO U K E E P S E A R C H I N G !
WHAT HAPPENS
 THAT GOES FOR
WHEN THE MYSTERY
PRODUCTS ASWELL
    IS SOLVED
         ?
TRENDS and what it does


         WHAT HAPPENS
Transparency = possibilities for knowledge

I can find what I want to know MYSTERY
   WHEN THE
                 IS SOLVED
                             ?
New: Might drive customers away

Mystery is gone
WHAT HAPPENS
WHEN THE MYSTERY
   IS SOLVED
        ?
Now: Finding flavours and brand personalities
Insight:
 WHAT HAPPENS
   MYSTERIES
WHEN THE MYSTERY
  OVERCOME
   IS SOLVED
KNOWLEDGE AND
        ?
 INFORMATION
WHAT HAPPENS
WHEN THE MYSTERY
   Imagination is more important than knowledge.
Knowledge is limited. Imagination encircles the world.”

              IS SOLVED
                   - Albert Einstein



                           ?
MYSTERY OVER KNOWLEDGE


   WHAT HAPPENS
  WHEN THE MYSTERY
     IS SOLVED
          ?
At First:
Had a twitter, did not tweet, did not answer
Still got over 6 million followers
RICOLA




Secret   Perception   Mystic   Long-term interest
Thank you

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Ricola Mystery School presentation