Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Jenn lim TEDxCC

737 views

Published on

Published in: Health & Medicine, Technology
  • Be the first to comment

  • Be the first to like this

Jenn lim TEDxCC

  1. 1. JENN LIMCEO AND CHIEF HAPPINESSOFFICERDELIVERING HAPPINESSTEDxCALICO CANYONJANUARY 7, 2012
  2. 2. TAKE A MOMENT TOTHINK… WHAT ARE YOUR GOALS IN LIFE
  3. 3. WHAT ARE YOUR GOALS IN LIFE?
  4. 4. OUR BRAINS AREHARDWIRED TOSEEK HAPPINESS.YET WE’RESUPERBAD ATPREDICTINGWHAT CANSUSTAIN IT.(EVEN HOMER) • “WHEN I GET _____, I’LL BE HAPPY • “WHEN I ACHIEVE _____, I’LL BE H • LOTTERY WINNERS • TERMINALLY INJURED OR DISABLED
  5. 5. MOST PEOPLE SAYTHEYRE HAPPY, BUT>90% DON’T KNOW HOWTO SUSTAIN ITHAPPINESS ISN’T  NATURAL  EASYHAPPINESS IS  A SKILL LEARNED OVER TIME  WHAT WE PRACTICE AND THINK ABOUT DAILY
  6. 6. REFLECTIONWHY AM I SOPASSIONATE ABOUTHAPPINESS? HOW DID I GET HERE (WHY AM I DOING WHAT I
  7. 7. GO INTERNET LAYOFFBEARS! CONSULTANT LOSER MT. LOSS KILI ROCK ZAPPOS GREEN FIELD BOTTOM CONSULTANT Explored and REAL Prioritized LOSS
  8. 8. CAN HAPPINESS REALLY BE USED AS A MODEL INBUSINESS AND LIFE ?
  9. 9. “PEOPLE WILL FORGET WHATYOU SAID, PEOPLE WILLFORGET WHAT YOU DID, BUTPEOPLE WILL NEVER FORGETFEEL.”HOW YOU MADE THEM — MAYA ANGELOU
  10. 10. “A WOMAN’S DREAM CLOSET…”ZAPPOSKENTUCKY WAREHOUSE
  11. 11. CUSTOMEREXPERIENCE PERSONAL EMOTIONAL CONNECTION
  12. 12. #1 PRIORITY? CULTUR
  13. 13. HOW ISCULTURE#1 PRIORITY?• HIRING FOR CULTURE• 5 WEEKS OF TRAINING• $4000 OFFER TO QUIT• ZAPPOS CULTURE BOOK
  14. 14. THE CULTURETHE CULTUREBOOKBOOK
  15. 15. THE CULTURE BOOKWHAT IS IT? COMPLETELY UNEDITED EXCEPT FOR TYPOS AND SPELLING SNAPSHOT OF CULTURE EVERY YEAR – WHAT’S GOOD, WHAT DO WE NEED TO IMPROVE STARTED AS CULTURE BOOK, NOW THE BRAND BOOK TOO JAPAN AND BRAZIL LOVE ZAPPOS EVEN THOUGH ZAPPOS DOESN’T SHIP THERE FOR A FREE COPY – SEND ME YOUR MAILING ADDRESS JENN@DELIVERINGHAPPINESS.COM
  16. 16. RESEARCH SHOWSWHAT MAKESLONG-TERMSUSTAINABLE BRANDS CULTURE AND HIGHER PURPOSE
  17. 17. SO WHAT DOES THESCIENCE OFHAPPINESSHAVE TO TELL US? SOME FRAMEWORKS LEARNED ALONG THE WAY…
  18. 18. HAPPINESS FRAMEWORK 2MASLOW’S HIERARCHY
  19. 19. MIHÁLYCSÍKSZENTMIHÁLYI
  20. 20. CONCLUSION: THE SAMEMODEL OF HAPPINESS CAN APPLY TO BUSINESS AND IN LIFE
  21. 21. ITSTARTEDAS A BOOK 18 LANGUAGES NYTIMES & WSJ BESTSELLER
  22. 22. I CANBE ACMP!
  23. 23. WE HEARD FROM AROUND THE WORLDREGARDLESS OF UNIFIED• BACKGROUND BY THE• CULTURE SAME• IDEAS VISION• JOB HAPPINES
  24. 24. NOW…THEMOVEMENTTO SPREAD ANDINSPIRE SCIENTIFIC SENSEHAPPINESS IN BUSINESS SENSE HUMAN SENSETHE WORLD
  25. 25. INSPIRATIONLIVE PASSIONATELY. INSPIREAND BE INSPIRED.COMMUNITYCONNECT PEOPLE WHO WANT APURPOSEFUL LIFE.EDUCATIONTEACH AND EMPOWER EACHOTHER.EXPERIENCESCREATE MEANINGFUL MOMENTSTOGETHER.
  26. 26. DELIVERING HAPPINESSTODAY… Community 130 Partners COUNTRIES 1200 CITIES
  27. 27. DELIVERING HAPPINESS EOY 2012A WORLD OF SUSTAINABLE HAPPINESS AT WORK, COMMUNITY AND EVERYDAY LIFE
  28. 28. IMAGINE:SUPERBADSUPERGOOD. WITH… GENERATIONAL ADVANCES ACCESS TO INFORMATION NATURAL DESIRE FOR HAPPINESS REASON TO BELIEVE OTHERWISE?
  29. 29. TEDSTER 30 DAY DARE (WHEREVER YOU ARE IN YOUR LIFE)DARE TO• FOLLOW YOUR PASSIONs• DEFINE/REFINE YOUR PURPOSE• BE TRUE TO YOURSELF• RECONNECT RELATIONSHIPsTHEN ASK…CAN I GO AGAINST THE ODDSCAN I PREDICT MY OWN
  30. 30. TOGETHER…LET’S email me at JENN@DELIVERINGHAPPINESS.COM

×