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Modern Learning for Enterprises
How to Empower Your Teams
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©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
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Submit questions any time
during this presentation via
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Housekeeping Items
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©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
Turn Ideas into Action Faster
Alex Gray
Director of Learning, EMEA
Cprime
Speakers
Chris Knotts
Director of Learning
Cprime
5
©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
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01 The Learning Needs of People
02 The Learning Needs of Organizations
03 Learning Pathways
04 Keep the Conversation Going/Q&A
Agenda
6
©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
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Learning Needs of People
● Access to learning in their
preferred and different styles
● Access to learning available in
their own time, at the right time,
and potentially outside normal
office hours
● Skilled expert instructor
teaching / coaching / mentoring
● Even shorter bite-sized learning
● The time and space to try out new
skills in their work context and get
support
● Feedback on their practice of new
skills
● Be able to demonstrate learning not
by exams but through other means
● Equip people with the skills and
understanding to power overall
transformation goals
7
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Learning Needs of Organizations
● Teach the capabilities an
organization's people need
● Engage people with learning
approaches that meet their
needs and learning styles
● Be adaptive to the ever-
changing needs of the people
and organization
● Build a mindset of empiricism,
customer centricity, innovation,
and experimentation
● Provide their people with a visible
learning pathway that enables them
to know what is available for them
to learn
● Create an environment that
satisfies people's innate desire to
learn new skills that enable them to
thrive, and therefore retains that
talent in the organization
● Encourage a learning culture across
the enterprise
8
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What
How
Implement
Why
The why of Agile is experiential, understood not through
training, but through hands-on practical application, which is
the ultimate enabler of culture change
What implementation support is available to
help me with practical application of the new
ways of working
How could I apply this learning in the
real world to make a difference to the
way I work
What is the essential learning
required to underpin my journey
10%
Training
20%
Social Learning
70%
Experiential
Learning
Learning Experiences
9
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Learning Styles
Visual
Kinesthetic
Logical
Social
Aural
Verbal
Solitary
10
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Learning Pathways
BASE CAMP
ADVANCED
INTERMEDIATE
1
2
3
11
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Blended Learning
12
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Learning Pathways: Journeys
● Organizing different learning tools
into a sequence of steps
● Journeys help incentivize the
learner to engage measure learner
progress
● Journeys can build a skills
progression path that takes
learners from basics to advanced
skills
13
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Learning Pathways: Journeys
● Journeys also give learners a point
of contact with a coach or
assignment reviewer in case they
need more help
● Journeys allow learners to consume
introductory content on their own
time
● Journeys save time in the classroom
by baselining fundamental
knowledge and vocabulary before
class, so in-class time can be spent
on more context-specific needs
14
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Learning Pathways: Games
● Games create
higher learner
engagement
● Games can be
used to test
knowledge and
evaluate skills
retention
● Games make
learning more
fun!
15
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Learning Pathways: Games
● Games create
higher learner
engagement
● Games can be
used to test
knowledge and
evaluate skills
retention
● Games make
learning more
fun!
16
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Learning Pathways: On the job work & Assignments
● On the job work and
assignments help learners
apply what they’ve learned
under the guidance of a
coach
● Application scenarios can
be designed to fit the at-
work context the learner
needs to get value from the
learning
● Practice makes perfect!
17
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Learning Pathways: Case studies and Resources
● Case studies and
recommended reading
help learners understand
what others in the
industry are doing
● Case studies help
illustrate mistakes that
others have made so
learners understand how
to avoid them
18
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BASE CAMP
ADVANCED
INTERMEDIATE
1
2
3
Defined Base Camp Learning Objectives
Defined Intermediate Learning Objectives
Defined Advanced Learning Objectives
Digital
Badge
Digital
Badge
Digital
Badge
Building the interest and desire
to learn about the fundamentals
of the capability.
Boosting the gained confidence
in the capability to practise it.
Implementing the capability with
confidence and having expertise
in it.
19
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The 8 DOMAINS
Agile Coaching
Product
Engineering
Architecture
Data
Cloud
DevOps
Program & Portfolio
Leadership
Pathways
Shared Services
e.g. HR, Finance, Sales Procurement
20
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AGILE COACHING
Domains and Capabilities
PRODUCT ENGINEERING
ARCHITECTURE
DATA CLOUD DEVOPS
PORTFOLIO & PROGRAM
Team Coaching
Enterprise Coaching
Product Management
UX Designing
Business Analysis
Software Engineering
Automation Engineering
Quality Engineering
Principle Architecture
Solution Architecture
Data Analysis
Data Science
Data Engineering
Cloud Engineering Reliability Engineering
Change / Release Engineering
DevOps
Change / Release Management
Project management
Programme management
Service / Delivery Management
Lean Portfolio Management
SECURITY
Application Security
Operation Security
Data Security
Cloud Security
Zero trust
21
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TOOLKIT TOOLKIT TOOLKIT
BASE CAMP
Team Coaching
ADVANCED
Certified Scrum Master (CSM) / 2 days
INTERMEDIATE
Certified Scrum Professional - Scrum
Master (CSP-SM) / 2 days
1 2
Advanced Certified Scrum Master (A-CSM) / 2
days
3
Scrum Master eLearning / 9 Hours
● Scrum Guide
● Blog - The Impact of Not Understanding the Agile
Principles
● Scrum: The Art of Doing Twice the Work in Half
the Time, Jeff Sutherland
● Blog - 7 Things to Stop Doing in Agile Coaching
● Blog - 6 Habits of Successful Agile Leaders
● Book - Robert L Galen : Extraordinarily Badass Agile
Coaching
● Book - The Future of Agile Coaching in Transition
● Book - Crucial Conversations - Tools For Talking When
Stakes Are High by Kerry Patterson, Joseph Grenny, Ron
McMillan, and Al Switzler
● Blog - Are you Misusing Metrics in Agile and Scrum?
● Blog - 3 Differences Between Scrum and Kanban You
Need to Know
● Book - 5 Dysfunctions Of A Team - Patrick Lencioni
● Book - The Scrum Field Guide: Practical Advice For Your
First year, Mitch Lacey
● Book - Coaching Agile Teams: A Companion for
ScrumMasters, Agile Coaches, and Project Managers in
Transition - Lyssa Adkins
DISCOVER
• Scrum changes 2020
• Tuckman’s Model
• Building an effective Team Charter
• Desirability, Viability, Feasibility
• Estimating
• Planning
• Self managing teams
• Cross functional teams
• Kanban introduction
• Kanban and Scrum
• 4 Stances of Agile Coaching
• Webinar - ScrumMaster: Servant Leader or
Secretary?
PRACTICE
APPLY Assignments & Assessments APPLY Assignments & Assessments
APPLY Assignments & Assessments
DISCOVER
PRACTICE
DISCOVER
PRACTICE
• Giving and Receiving Feedback
• Coaching overview
• Facilitation overview
• Facilitating great team planning
• Facilitating great daily meetings
• Facilitating great reviews
• Facilitating great retrospectives
• Lean wastes
• Delays and queues
• Conflict Resolutions
• Psychological Safety
• Product Visions
• Product Roadmaps
• Team cross skilling
• Mentoring
• Teaching
• CLEAN language
• Systems Thinking
• Positive Conflict
• Coaching Leadership
• running experiments
• Innovation events - what and how
• Visual Thinking
22
©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
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• People’s learning needs are evolving
• Organization learning needs are growing
• Blended learning solutions and a continuous
learning culture will become more and more
important for organizations to succeed
• Continuous learning is critical to driving new
organizational behaviors and managing change
Key Takeaways
23
©2023 Cprime, Inc. All rights reserved and no copying without express written permission.
Turn Ideas into Action Faster
Connect with our
speakers on LinkedIn!
Alex Gray
Chris Knotts
Check out Cprime
upcoming webinars,
read our blog,
download
whitepapers/case
studies & more:
cprime.com/resources
Share with us what
topics you are
interested in, ask us
questions or give us
feedback!
learn@cprime.com
Keep the Conversation Going…
Share in the conversation & keep updated on
thought leadership, events & more!
on LinkedIn, Twitter, Facebook, & YouTube
Follow Us on Social Media
QUESTIONS?
cprime.com | 877.800.5221 (US) | + 44 (0) 203 811 0424 (UK)
Questions?
QUESTIONS?
WWW.CPRIME.COM | 877.800.5221
Thank You
WWW.CPRIME.COM | 877.800.5221

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Modern Learning for Enterprises: How to Empower Your Teams

  • 1. ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.800.5221
  • 2. Modern Learning for Enterprises How to Empower Your Teams
  • 3. 3 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Audio is streamed through your computer speakers, so make sure your audio is on and turned up. The recording and slides will be sent to everyone via email within 24-48 hours after the webinar concludes. Submit questions any time during this presentation via the Q&A box on the bottom panel of your screen. Housekeeping Items
  • 4. 4 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Alex Gray Director of Learning, EMEA Cprime Speakers Chris Knotts Director of Learning Cprime
  • 5. 5 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster 01 The Learning Needs of People 02 The Learning Needs of Organizations 03 Learning Pathways 04 Keep the Conversation Going/Q&A Agenda
  • 6. 6 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Needs of People ● Access to learning in their preferred and different styles ● Access to learning available in their own time, at the right time, and potentially outside normal office hours ● Skilled expert instructor teaching / coaching / mentoring ● Even shorter bite-sized learning ● The time and space to try out new skills in their work context and get support ● Feedback on their practice of new skills ● Be able to demonstrate learning not by exams but through other means ● Equip people with the skills and understanding to power overall transformation goals
  • 7. 7 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Needs of Organizations ● Teach the capabilities an organization's people need ● Engage people with learning approaches that meet their needs and learning styles ● Be adaptive to the ever- changing needs of the people and organization ● Build a mindset of empiricism, customer centricity, innovation, and experimentation ● Provide their people with a visible learning pathway that enables them to know what is available for them to learn ● Create an environment that satisfies people's innate desire to learn new skills that enable them to thrive, and therefore retains that talent in the organization ● Encourage a learning culture across the enterprise
  • 8. 8 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster What How Implement Why The why of Agile is experiential, understood not through training, but through hands-on practical application, which is the ultimate enabler of culture change What implementation support is available to help me with practical application of the new ways of working How could I apply this learning in the real world to make a difference to the way I work What is the essential learning required to underpin my journey 10% Training 20% Social Learning 70% Experiential Learning Learning Experiences
  • 9. 9 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Styles Visual Kinesthetic Logical Social Aural Verbal Solitary
  • 10. 10 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways BASE CAMP ADVANCED INTERMEDIATE 1 2 3
  • 11. 11 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Blended Learning
  • 12. 12 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: Journeys ● Organizing different learning tools into a sequence of steps ● Journeys help incentivize the learner to engage measure learner progress ● Journeys can build a skills progression path that takes learners from basics to advanced skills
  • 13. 13 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: Journeys ● Journeys also give learners a point of contact with a coach or assignment reviewer in case they need more help ● Journeys allow learners to consume introductory content on their own time ● Journeys save time in the classroom by baselining fundamental knowledge and vocabulary before class, so in-class time can be spent on more context-specific needs
  • 14. 14 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: Games ● Games create higher learner engagement ● Games can be used to test knowledge and evaluate skills retention ● Games make learning more fun!
  • 15. 15 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: Games ● Games create higher learner engagement ● Games can be used to test knowledge and evaluate skills retention ● Games make learning more fun!
  • 16. 16 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: On the job work & Assignments ● On the job work and assignments help learners apply what they’ve learned under the guidance of a coach ● Application scenarios can be designed to fit the at- work context the learner needs to get value from the learning ● Practice makes perfect!
  • 17. 17 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Learning Pathways: Case studies and Resources ● Case studies and recommended reading help learners understand what others in the industry are doing ● Case studies help illustrate mistakes that others have made so learners understand how to avoid them
  • 18. 18 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster BASE CAMP ADVANCED INTERMEDIATE 1 2 3 Defined Base Camp Learning Objectives Defined Intermediate Learning Objectives Defined Advanced Learning Objectives Digital Badge Digital Badge Digital Badge Building the interest and desire to learn about the fundamentals of the capability. Boosting the gained confidence in the capability to practise it. Implementing the capability with confidence and having expertise in it.
  • 19. 19 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster The 8 DOMAINS Agile Coaching Product Engineering Architecture Data Cloud DevOps Program & Portfolio Leadership Pathways Shared Services e.g. HR, Finance, Sales Procurement
  • 20. 20 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster AGILE COACHING Domains and Capabilities PRODUCT ENGINEERING ARCHITECTURE DATA CLOUD DEVOPS PORTFOLIO & PROGRAM Team Coaching Enterprise Coaching Product Management UX Designing Business Analysis Software Engineering Automation Engineering Quality Engineering Principle Architecture Solution Architecture Data Analysis Data Science Data Engineering Cloud Engineering Reliability Engineering Change / Release Engineering DevOps Change / Release Management Project management Programme management Service / Delivery Management Lean Portfolio Management SECURITY Application Security Operation Security Data Security Cloud Security Zero trust
  • 21. 21 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster TOOLKIT TOOLKIT TOOLKIT BASE CAMP Team Coaching ADVANCED Certified Scrum Master (CSM) / 2 days INTERMEDIATE Certified Scrum Professional - Scrum Master (CSP-SM) / 2 days 1 2 Advanced Certified Scrum Master (A-CSM) / 2 days 3 Scrum Master eLearning / 9 Hours ● Scrum Guide ● Blog - The Impact of Not Understanding the Agile Principles ● Scrum: The Art of Doing Twice the Work in Half the Time, Jeff Sutherland ● Blog - 7 Things to Stop Doing in Agile Coaching ● Blog - 6 Habits of Successful Agile Leaders ● Book - Robert L Galen : Extraordinarily Badass Agile Coaching ● Book - The Future of Agile Coaching in Transition ● Book - Crucial Conversations - Tools For Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler ● Blog - Are you Misusing Metrics in Agile and Scrum? ● Blog - 3 Differences Between Scrum and Kanban You Need to Know ● Book - 5 Dysfunctions Of A Team - Patrick Lencioni ● Book - The Scrum Field Guide: Practical Advice For Your First year, Mitch Lacey ● Book - Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition - Lyssa Adkins DISCOVER • Scrum changes 2020 • Tuckman’s Model • Building an effective Team Charter • Desirability, Viability, Feasibility • Estimating • Planning • Self managing teams • Cross functional teams • Kanban introduction • Kanban and Scrum • 4 Stances of Agile Coaching • Webinar - ScrumMaster: Servant Leader or Secretary? PRACTICE APPLY Assignments & Assessments APPLY Assignments & Assessments APPLY Assignments & Assessments DISCOVER PRACTICE DISCOVER PRACTICE • Giving and Receiving Feedback • Coaching overview • Facilitation overview • Facilitating great team planning • Facilitating great daily meetings • Facilitating great reviews • Facilitating great retrospectives • Lean wastes • Delays and queues • Conflict Resolutions • Psychological Safety • Product Visions • Product Roadmaps • Team cross skilling • Mentoring • Teaching • CLEAN language • Systems Thinking • Positive Conflict • Coaching Leadership • running experiments • Innovation events - what and how • Visual Thinking
  • 22. 22 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster • People’s learning needs are evolving • Organization learning needs are growing • Blended learning solutions and a continuous learning culture will become more and more important for organizations to succeed • Continuous learning is critical to driving new organizational behaviors and managing change Key Takeaways
  • 23. 23 ©2023 Cprime, Inc. All rights reserved and no copying without express written permission. Turn Ideas into Action Faster Connect with our speakers on LinkedIn! Alex Gray Chris Knotts Check out Cprime upcoming webinars, read our blog, download whitepapers/case studies & more: cprime.com/resources Share with us what topics you are interested in, ask us questions or give us feedback! learn@cprime.com Keep the Conversation Going…
  • 24. Share in the conversation & keep updated on thought leadership, events & more! on LinkedIn, Twitter, Facebook, & YouTube Follow Us on Social Media
  • 25. QUESTIONS? cprime.com | 877.800.5221 (US) | + 44 (0) 203 811 0424 (UK) Questions?
  • 26. QUESTIONS? WWW.CPRIME.COM | 877.800.5221 Thank You WWW.CPRIME.COM | 877.800.5221