Webinar: Adaptive Campus Planner

Adaptive Campus Planner Webinar © 2020 brightspot strategy. All Rights Reserved
Adaptive Campus Planner Webinar
brightspot strategy
August 6, 2020

Zoom Remote Engagement Tips & Tricks
● Please use your computer audio, if possible.
● Please submit questions using the chat window
● Kindly mute your microphone when not speaking
● Make sure your name is accurately represented.
○ To change your name, click on Participants and
hover over your name to use the More
dropdown Menu.
● You can use the Chat function to raise a topic or
question.
● We’ll be doing a few polls using zoom polls which
will pop up automatically
Chat
Verifying your display name

Introductions and Objectives

Today’s Facilitators
Kelly Sanford
Senior Strategist
Maggie Walsh
Strategist
Elliot Felix
Founder

Session Objective and Agenda
Objective: Learn about the Adaptive Campus Planner in a hands-on way
5 min Introductions, Objective, and Why We Created the Planner
10 min Walking Through the Planner
10 min Activity 1: Fill out a row with the 6Ps for one offering
10 min Q+A
5 min Activity 2: Identify the Roadblocks
10 min Q+A
5 min Closing Thoughts and Next Steps

About brightspot
We transform the higher education
experience with smart strategy that
connects people, programs, and places
- on campus and online.
Together with our clients, we increase
student success, improve research
support, and enable staff productivity
while making institutions more efficient
and effective.

Our Results

Why We Created the Planner

COVID-19 is accelerating changes to higher ed.
A public health crisis, a
financial crisis, and a racial
justice crisis have
accelerated trends that
were already changing
higher education:
Online learning
Remote working
Working and learning
Phygital experiences
Tuition-dependence
Institutional competition
Declining enrollment
Increasing diversitybrightspot whitepaper: Higher Ed After COVID-
19 Peaks and How to Plan for It

The conditions on the ground are changing.

So are college and university reopening plans.

This is a marathon, not a sprint.
Higher education has
been defined by its
traditions but will now
be defined by its ability
to change.
Adapting is continuous,
otherwise you will
accumulate “change
debt” that later emerges
as a crisis.
Prescriptive plans are
outdated but vision,
culture, tools, and skills
become critical for
adapting.

Why an Adaptive Campus Planner?
Colleges and universities need a
simple tool to adapt what they
offer and how they operate – and
keep adapting as things change.

What is the Adaptive Campus Planner?
The Adaptive Campus Planner is a tool to help plan and prepare for events that
shape the operations of your institution and adapt the places, policies,
procedures, products, people, and platforms for each of your offerings.

POLL: WHERE ARE YOU BEST
PREPARED TO ADAPT THIS FALL?

Poll
What do you feel you/your
institution is best positioned to
adapt this fall?

Walking Through the Planner

Defining the situation to provide context and make assumptions explicit.

Defining principles to make decisions and distribute authority.

Adapt each offering considering places, policies, procedures, products, people,
and platforms.

Anticipate the roadblocks and how you’ll get around them.

Give us feedback to make it better!

Define the Situation
Start by identifying the specific
situation for which you will develop a
plan to establishing a strong frame of
reference for filling out this Planner.
· What has happened that has led your
institution to make this operational
change?
· What are the key shifts in operations
that are occurring?

Focus on Principles
Institutional priorities provide clarity to
guide your planning process. These
principles will serve as a reference as
you move forward.
· How are you communicating your
planning process to the greater
community?
· How are you supporting vulnerable
students in your planning process?
· How are you determining the factors
by which you will make decisions?
ESTABLISH PRINCIPLES
1.The health and safety of our
community is our priority
2.Our response is evidence-based, and
we will be transparent about our
decisions
3.We will continue to support our
most vulnerable populations and
focus new programs on them
4.We will return to what makes our
university unique in developing new
programs and experiences

Identify Offerings
An offering might be a
program, service, or
function within the
institution.
At right is an example of the
kinds of offerings you can use
the planner to adapt at different
scales, zooming in first on
student life and then on student
health within student life.
Institutional
College or University
Division or School
Student Life
Departmental
Student Health
· Courses
· Research
· Technology
· Student Life
· Facilities
· Libraries
· Etc.
· Student Health
· Housing
· Dining
· Recreation
· Athletics
· Multicultural
Initiatives
· Student Orgs
· Etc.
· Primary Care
· Counseling
· Dental Care
· Exams/Screening
· Lab Services
· Health Education
· Allergies
· Immunizations
· Etc.

Identify Offerings
Today, our example
will be at the
institutional scale.
On the following slides
we’ll be showing how a
Library might use the
template.
Institutional
College or University
Division or School
Student Life
Departmental
Student Health
· Courses
· Research
· Technology
· Student Life
· Facilities
· Libraries
· Etc.
· Student Health
· Housing
· Dining
· Recreation
· Athletics
· Multicultural
Initiatives
· Student Orgs
· Etc.
· Primary Care
· Counseling
· Dental Care
· Exams/Screening
· Lab Services
· Health Education
· Allergies
· Immunizations
· Etc.

Places
Think physical spaces, such as
residence halls, libraries, and
classrooms. Don’t forget to consider
student home environments for those
online.
· What changes do we need to make to
places/spaces?
· What places/spaces are no longer
needed?
· What new places do we need to meet
our goals?

Policies
Think institutional requirements, such
as grading policies, temperature
checks, and late-drop policies.
· What policies need to change under
this scenario?
· What policies no longer apply?
· What new policies do we need to
meet our goals?

Procedures
Think processes, such as booking a
room, sanitizing a space, or facilitating
service triage.
· What procedures need to change
under this scenario?
· What procedures are no longer
needed?
· What new procedures do we need to
meet our goals?

Products
Think tools and supplies, such as
signage, promotional materials, and
learning equipment / tools.
· What products need to change under
this scenario?
· What products are no longer needed?
· What new products do we need to
meet our goals?

People
Think university stakeholders and
logistics, such as staff roles, work
hours, clients, and users. If your
offerings are divisions instead of
services, changes to services go here.
· How do staff roles need to change
under this scenario?
· What staff functions are no longer
needed?
· What new situations are our
users/clients experiencing that staff
need to respond to?

Platforms
Think digital resources, such as
reservation systems, contact-tracing
tools, virtual collaboration tools.
· What platforms need to change under
this scenario?
· What platforms are no longer needed?
· What new platforms do we need to
meet our goals?

Predict the Roadblocks
Asking “what could go wrong?” is a
great way to expose potential pitfalls
in your plan.
Predicting and creating adjustments
for when things go wrong also helps
build a stronger and more adaptive
plan of action.
Page 2

Your Turn!

Activity 1

Completing Your Planner Live
· We will be working in shared
Google Slides so that we can learn
from each other.
· We may ask for volunteers to
share and we’ll offer insights
based on what we are seeing.
· We’ll give you silence to
think/work during these periods
and answer questions via chat.
(We’ve found the voiceover can
be distracting.)
Access the digital activities here!

Offering text
here
Example text here Example text here Example text here Example text here Example text here Example text here
PART 1
Define the Situation: Feel free to edit!
As a result of community spread in our city leading to increased health risks, we are responding by limiting the number of students
that return to campus, and increasing remote learning.
[WRITE NAME HERE]

Activity 1 Q&A

Activity 2

PART 2
Write your hypothetical here:
Example text here
How might you adjust the plan?
Example text here
[WRITE NAME HERE]
Write your hypothetical here:
Example text here
How might you adjust the plan?
Example text here
Page 2

Activity 2 Q&A

Closing Thoughts and Next Steps

Poll
What would you most likely
use the Planner for?

Poll
Where do you see the
greatest value in this tool?

Links to More Resources
Webinar: How Students are
Feeling & How Institutions
are Planning
Tool: Adaptive
Campus Planner
Webinar: Delivering
Support Services
Online
Snapshot Survey
Program

Thank You!

Webinar: Adaptive Campus Planner

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