1. Bradley Howard Parker
13440 N.44th
Street
Phoenix, Arizona 85032
602-600-8229 / 602-314-4406
bp74224@gmail.com
OBJECTIVE
Pursuing a career in Hospitality benefiting from over seven years of related experience.
EDUCATION
S.U.N.Y. Plattsburgh, Plattsburgh, NY B.A. In Communications May 1994
QUALIFICATIONS
• Worked in customer service for 10 years. Retail/Food/Cash registers. Handled cash
drawers containing up to $500.00.
• Determined nature and purpose of visit and directed them to specific destinations.
• Heard and resolved complaints from customers.
• Scheduled appointments with van touring companies for guests.
• Provided information about establishment and its amenities.
• Multi-line phones/setting wake up calls/making reservations/call a round to update POS.
• Worked overnight as an auditor. Balanced three separate departments. Set up breakfast.
• Scheduled and trained new employees.
EMPLOYMENT
Extended Stay America Scottsdale,AZ March 2014-July 2016
Front Desk Associate
• Checked in and out guests.
• Handled $500.00 drawer as well as credit card and cash
• Conducted room checks, front and back front desk cleaning, and laundry facilities.
Wal-Mart Scottsdale, AZ July 2011-July 2013
Hardware sakes and stock
• Garden center cashier,handled approximately 150-200 customers per day.
Days Inn Phoenix,AZ June 2009-December 2011
Front Desk Representative
• Greeted new arrivals. Checked in and out guests. Explained amenities.
• Handled credit cards or cash. Took care of any complaints. Gave out directions.
• Responsible for housekeeping and maintenance.
Ramada Limited, Scottsdale, AZ May 2008 - May 2009
Assistant Manager
• Checked guests in and out. Relief Audit. Scheduled and trained new employees.
• Informed guests of local attractions, night life. Handled complaints on site.
Copperwynd Resort and Club, Fountain Hills, AZ January 2007 - April 2008
Night Auditor
• Balanced three departments. Walked property. Checked guests in and out.
