Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to Cloud services slides 6 18 2012 linked_in
Similar to Cloud services slides 6 18 2012 linked_in (20)
Recently uploaded
Recently uploaded (20)
Cloud services slides 6 18 2012 linked_in
- 1. Kronos Cloud Services Bert Carr – Manager, Business Development Cloud Services © 2009 KRONOS INCORPORATED I June 19, 2012
- 2. Reduce Operational Expense Increase Throughput CONTROL LABOR COSTS MINIMIZE COMPLIANCE RISK IMPROVE WORKFORCE PRODUCTIVITY LEAN LABOR Operational Improvements Scheduling Labor Daily decisions Costing Process change Overtime Occurrence Skills and Tracking Perfect Scheduling Certifications Paycheck People © 2009 KRONOS INCORPORATED I June 19, 2012 2
- 3. Customer Demand • IT organizations focusing on strategic projects • High turnover of key internal resources • Maintaining DBA skills • Challenges applying patches and service packs © 2009 KRONOS INCORPORATED I June 19, 2012
- 4. Cloud Service Benefits Reduce Costs Speed Time to Value Improve Reliability • Reduce up-front costs of • Have a functional infrastructure • Stay up to date with software purchasing hardware ready in days updates, patches, and • Refocus IT resources on core • Proactively request upgrades business applications configuration changes • Ensure the system is • Avoid surprise with predictable • Reduce project timelines available when users need it monthly expenses • Easily add capacity as your • Reduce cost of upgrades workforce grows © 2009 KRONOS INCORPORATED I June 19, 2012 4
- 5. Cloud Spending is Up! In March, Bloomberg Businessweek conducted a survey on cloud computing with senior IT professionals in the U.S. Three-quarters (74%) of respondents said their organizations spend towards cloud services is likely to increase. © 2009 KRONOS INCORPORATED I June 19, 2012 5
- 6. Kronos Cloud Service Flexibility Traditional Customer Premise Cloud Hosting SaaS License Managed Services License Pay License License License Subscription Deploy at Customer at Customer at Kronos at Kronos Manage by Customer by Kronos by Kronos by Kronos Orange Blocks Represent Cloud Services © 2009 KRONOS INCORPORATED I June 19, 2012
- 7. What Cloud Services Can Do On Premise Application IT Service Elements Management Kronos Cloud Cloud Hosting Physical IT Infrastructure Servers & OS Database Management Application Upgrades & Service Packs Disaster Recovery Application Configuration © 2009 KRONOS INCORPORATED I June 19, 2012
- 8. How Kronos Can Help Cloud Services Implement Educate Support Manage Optimize – Application Management – Cloud Hosting www.kronos.com © 2009 KRONOS INCORPORATED I June 19, 2012 8
- 9. Kronos Cloud Services Delivery Team • Global Centers of Expertise • 65 global resources • 24 x 7 x 365 operation • Kronos Application / Database • PMI Certified Project and Program Management • Microsoft Certified DBA, MCSE • Oracle OCP Certified Database Administrators • Citrix, Firewall, Switch, Router, Network Certified • SSO, LDAP, AD authentication experience • Kronos Global Implementation and Management Experience © 2009 KRONOS INCORPORATED I June 19, 2012 9
- 10. Cloud Hosting Services Overview Kronos Managed Hosting Team Responsibility During Migration After Go Live Prepare and install servers and local area network, backups Install base application and current service pack Provide Oversight of Network Connectivity between Client Location and Data Center Database Refreshes from Production to Development Dedicated non-production environment Perform service packs and technical upgrade Secure 24 x 7 data center environment Backup and Recovery Management Guaranteed application availability and uptime Server application monitoring and management © 2009 KRONOS INCORPORATED I June 19, 2012 8 10
- 11. Cloud Customer Responsibilities Kronos Managed Hosting Team Responsibility During Migration After Go Live Client side connectivity setup and maintenance Client side firewall management including setup and recurring port and protocol management Client Workstation Installation and ongoing maintenance File Transfers ( FTP or SFTP) Kronos Terminals (4500s) © 2009 KRONOS INCORPORATED I June 19, 2012 11
- 12. The Kronos Cloud is Growing © 2009 KRONOS INCORPORATED I June 19, 2012 12
- 13. Kronos Cloud Services Portfolio Arcos Dourados 400+ Cloud Services Customers 2,000,000+ Kronos Licenses Managed Vertical Markets Healthcare Energy Manufacturing Retail Services & Distribution Public Sector International Headquarters US, Brazil, Australia, Canada, Onslow Memorial Hospital More People Care UK, Singapore, Mexico © 2009 KRONOS INCORPORATED I June 19, 2012
- 14. Questions? Bert Carr © 2009 KRONOS INCORPORATED I June 19, 2012
Editor's Notes
- Thank you for taking the time to join us today.My name is Bert Carr with the Kronos Cloud Services team at Kronos.I built my first microprocessor based system or personal computer in 1987; designed and built the hardware, wrote the software and integrated with a robot arm for a final project. From there I went to work for Kronos; they had just introduced their first PC based solution TimeKeeper Central.I work with Jeff to help customers understand our Cloud Service offerings.Admittedly I try to cover a lot so if we get to something you really want to discuss; please feel free to stop me.We would be happy to answer questions.I will leave you with my contact information at the end of this presentation if there are other questions that you may want to ask.
- Our objective has always been to reduce payroll expenses by perfecting a paycheck.We provide real-time actionable information for managers and employees.We accomplish this by creating a real-time workforce management solution that controls labor costs, minimizes compliance risks and improves workforce productivity.Not an easy task but we’ve had over 30 years to work on it based on customer input.In short, we began this journey by living with the responsibility of a phone call from a boss saying “what do you mean I can’t pay my people” ; well as you can image, that just can’t happen.Therefore, these type of workforce management systems must be rock solid reliable and easy to use.An easy to use LEAN LABOR solution for organizations to utilize for competitiveness and peace of mind.
- The evolution for us has been based on customer demand.What if you don’t have the time or the resources to maintain and manage your system?Do you have internal IT resources to complete the upgrade? If so, do they have the time to do it? Do you have the skills to evaluate and test service packs and change control within the environment? What if your organization buys another company. Who can integrate the employees into your Kronos environment? New functionality is available. Can you take advantage of it?These are good things to consider when evaluating the use of Kronos Cloud Services; I just completed a contract with a customer who has about 3,700 employees for managed services; they want us to do Application Updates, Application Configuration changes; Monitoring services; even Allowance hours for special projects over the next 2 to 3 years that the application manager will not have the time or resources for; they are outsourcing Tier 1 calls to Cyber and everything else regarding Kronos WFC will go through us.
- Kronos Cloud Services can help you by reducing your costs, speeding up the time it takes to get up and running, and improving the reliability of your solution.
- We continue to offer flexible services and solutions; it is a big differentiator for us because a lot of companies can only do one way or the other; not both.For example some can only do a SaaS solution; whereas we give you the choice how to deploy and manage.Additionally, you are an instance so you still have control; no forced upgrades or updates; our customers have asked for this; we will keep you informed with regards to the upgrades and update but you will open the service ticket. So, we Determine your payment methods and you deploy and manage the system however you wantIn your datacenter or ours; whatever suits your requirements; we aim to do as much as you would like us to do; you know your resources and capabilities better than us.Or maybe you don’t; we can help make determinations there as well; either way, we can help.Do you have any questions?
- So, how do we do it?Here’s a high level view of the cloud services technology stack which we offer, whether you choose to deploy in your own data center or in the Kronos CloudIf you keep things in house, your IT team will take care of your physical infrastructure, servers and operating system, but we can handle everything else, from maintaining your database to making configuration changes to things like business rules and interfaces or any change that happens over time. If you’d rather just use your software, we can take care of everything for you with our Cloud Hosting. And if you want us to take care of your configuration changes, we can do that too…
- We plug in to the natural life cycle for any software deployment by directly handling the ongoing support issues in any IT environment.And, we find that this is exactly where things start to break down a bit no matter how well the implementation was done, what people learned and continue to support.Most companies can’t find the time to be as good at what we do every day for our customers.Cloud Services, like so many other things we have done was requested by our clients because they keeping up with changes and updates or are focused on their own internal core business IT objectives.The fact that these systems continue to get more sophisticated doesn’t make it any easier.
- Here’s a short list of support and certificationsYou can see and expect that our people are as qualified as any you would expect in a leading IT supplier
- Here’s an overview of Migration to Go LivePrepare and install serversInstall the applicationsPreform services packs and technical upgradesMonitoring and managementI won’t go over every detail but know that we have a plan and follow it.
- Right down to and including monitoring the terminals after go live.
- The Kronos Cloud is growing quickly; This graph clearly indicates the demand for our services now more than 400 customers
- That’s really all I had for today; are there any other questions.