Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

AWS Partner Presentation - CSS Corp

998 views

Published on

Cloud services on AWS

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

AWS Partner Presentation - CSS Corp

  1. 1. CSS Cloud Services Ahmar Abbas
  2. 2. Corporate Introduction  100% Referenceable Customers  Driving Technology Innovation and adoption  Technology OpEx Optimization  Transparency ,Openness & Flexibility  Independent Centers of Excellence for R&D, Testing and Support  Passion for Advanced Technology Operations & Support  Dedicated CSS Labs for Technology Innovation  Business Operations and Technology Optimizer  Out-comes based pricing models  Top Mid Market ITO Provider 2007,2008,2009 – DataMonitor Recognized leader in Technology Operations Management with CoEs in Telecom, SaaS, Cloud, RIM, Testing, Support and R&D  Privately held by investors including Goldman Sachs, SBAIF, Sierra Strong Partner Ecosystem; AWS, Microsoft, IBM, HP Ventures 150+ Long Term, Strategic and Profitable Customers  5,000+ Resources Operations in USA, UK, Poland, India, Manila & Singapore  Market Validation – 100% Client Retention  Completed 3 acquisitions in 2010 Technology Platform for DC Mgmt, Cloud Computing etc  RIM Business Unit of InteQ  Glow Networks  Aliquo Solutions2 2 CSS Confidential
  3. 3. CSS Cloud Services Cloud Design, Cloud Readiness and Cloud Management andOrchestration, Automation Migration Services Support Services and Testing Services  Cloud Assessment/ Public vs Private  24 x 7 NOC Services AMI Development  Proof of Concept  Auto-Scaling Provisioning Systems  Cloud Deployment  Application Specific Monitoring Deployment Automations  Application Migration  24 x 7 Customer Support services Backup / Restore  Data Migration  24 x 7 Technical Assistance Automation  Fork Lift / Hybrid Migration services Application Optimization  Run-book Development  Multi-lingual Global Delivery Application &  Service Optimization  Multi-channel including voice, Infrastructure Testing  Billing Management web, chat and email support Peak Load Management  CloudTest Go Performance Testing  Knowledge Engineering  SLA ManagementTools and Building Blocks© 2010 CSS Corporation | 3Confidential © 2009 CSS Corporation
  4. 4. Cloud Migration Service & Phases S. no Phase Key Activity Breakdown 1 Cloud Assessment  Application/Subsystem Portfolio Analysis and Classification  Technical Assessment  Financial Assessment 2 Cloud Architecture Development  CLIENT Cloud Deployment architecture  Private Cloud Deployment Architecture  OSS Strategy (COTS vs Inhouse Tools) 3 Proof of Concept  Build a pilot to validate technology 4 Application (& Data) Migration  AMI Creation  Forklift / Hybrid Migration of Applications 5 Production Operations and  Tools Deployment Optimization  Runbook Development  Optimize usage based on demand© 2010. CSS Corp 4
  5. 5. Functional Elements of Migrations • Scalable • Provisioning and Orchestration • Upgrade Process & • Secure Maintenance • Automated • Monitoring • Backup & Restore • Highly Available • Load Balancing & Auto scaling • Interoperable • Firewall Management Architectural Functional Elements Requirements © 201 0 CS S Cor5 por atio n|
  6. 6. 24 x 7 Monitoring and Management Figure: Operations Centers at CSS Corp, ChennaiCSS Confidential 6
  7. 7. Operational Process Flows Incident Management Change Management Major Incident Management Problem Management© 2010 CSSCorporation | 7Confidential
  8. 8. Typical SLAsCSS Confidential 8
  9. 9. CSS Corp. # 1 ITO technology support vendor ― Top honors overall 2009 ― Top vendor for Innovation, Customer Satisfaction 2009© 2010 CSS Corporation | Confidential 9

×