3. INTRODUCTION
“Nestlé” is a Swiss-German word which means “Little
Nest” which is its trademark
Nestlé is the worlds’ number one food company
5th
largest company of the world according to its turn
over
2 million 31 thousand people employed from all over
the world
Present in 81 countries of the globe having 522
factories
Over 700 products renovated or innovated in the past
five years, with wellness in mind
9. ORGANIZATIONAL STRUCTURE
Organizational chart clearly indicates the,
responsibilities, authorities and accountability
for each function.
Employees in the organization has clearly
written job description according to the
designation.
When delegations occurs, agreement is
written with the mutual understanding.
10. CEO
MANAGEMENT DIECTOR
FINANCE MANAGER MARKETING MANAGER PRODUCTION MANAGER
NATIONAL SALES MAANGER
ZONAL SALES MANAGER ZONAL SALESMANAGER ZONAL SALES MANEGER
NORTH CENTER SOUTH
SALES DEPT
A/C DEPT
SALES PROMOTION DEPT
REGONAL SALES MAANGER
SALES DEPT A/C DEPT
AREA SLAES SUPERVISOR
SALES FORCE
14. FACTORIES
Nestle has two factories in India for the production of
different food items.
One in Guragaon near Delhi and other in Kolkata near
Kolkata
15. SEGMENTATION
Segmentation of world in three zones
US
Asia
Oceania & Africa
Nestle has divided the whole India in to three zones:
Northern Zone
Central Zone
Southern Zone
16. HEADQUARTER IN
SWITZERLAND
Corporate Office
Nestle’s Switzerlanad Ltd.
Rue Entre-deux-Villes 10
1814 La Tour-De-Peilz
Switzerlanad
Tel.+41 12 42 38 93 00
Fax.+41 12 42 38 93 99
Cunsumer Service
Tel.+41 21 92 45 43 8
17. HEADQUARTER IN INDIA
Corporate Office
Nestle’s India Ltd.
Nestle’s House, jacaranda Marg
M Block, DLF City Phase ||
National Highway 8 Gurgaon
122 002-5
India
Tel.+91 12 42 38 93 00
Fax.+91 12 42 38 93 99
Cunsumer Service
Tel.+91 124 412 12 12
18. GENERAL INFORMATION
Name of the Company: Nestle’s Ltd.
Postal address: Satellite Town Market, Pet-
dock, Switzerland.
Postal code and City: 52250.
Country:Switzerland.
Phone: +44-055-3733415, +44-055-3733243
21. SOCIAL RESPONSIBILITY
Current CSR activity with their execution modalities
and implementation schedules are appended as
Annexure. The company may also undertake other
CSR activities as may be appropriate from time to
time
The company would implement.the CSR
programmes through company personnel and
partnerships with expert agencies.NGOs and
Government.In cases where the implementation is
through external implementing agencies the company
would monitor the implementation
22.
23. PRODUCT DEFINITION
Nestle, a multinational company has acquired
& merged with various companies.
Factors behind its success are multifarious,
quality, improved technology, innovation
which have created brand loyalty amongst its
customers.
SBU’s like Pharmacy, Breakfast Cereals and
Cosmetics, Ice cream, Frozen Foods, Sauces.
24. BRANDS
Quality and nutritional value are the essential
ingredients in all of its brands.
Millions of people prefer Nestlé products
every day, happy with the addition to their
wellness that they bring.
Today Nestlé is present in different markets
with the following main brands:-
39. CUSTOMERS
Every person, of any age group,
gender etc is the target customer of
Nestle
Nestle target its customers by knowing
customer needs & demands. For this
purpose it made customer profile.
Customer profile based on two
40. COMMITMENT
The continuous progress and
leadership is made possible through
the collective commitment of the tens
of thousands of individual Nestlé
employees who, on a daily basis, work
to make this a better planet on which
to live.
41. MOTIVATION
Employees get Motivation by:-
Immediate job satisfaction
Long-term career development
Superior pay and benefits
The personal growth that comes from
experience and training
Materialistic as well as internal motivation
42. HUMAN RESOURCE
MANAGEMENT
Evaluation of the employee is done quarterly in a year.
Wages, salaries and fringe benefits increases with the
working duration of employees in the organization.
Training programs are offered primarily and frequently
to improve the skills of employees.
Company’s policies and procedures are displayed as a
chart in every office of Nestle and they are also
accessible at net