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Nestle India: Challenges Faced in the
Indian Confectionary Market

Submitted ByMillan Sahoo (43)
Namrata singhal (47)
Subhodeep Biswas (86)
Prasun Chandra (57)
Vijay Kumar Mishra(98)
Nestle India- a brief profile
 subsidiary of Nestlé S.A. of Switzerland. vibrant Company that provides products of
global standards and is committed to long-term sustainable growth
 employ around 2, 80,000 people and have factories or operations in almost every
country in the world.
 The Company is acknowledged amongst India's 'Most Respected Companies' and
amongst the 'Top Wealth Creators of India‘.
 The culture of innovation and renovation within the Company and access to the
Nestlé Group's proprietary technology/Brands expertise and the extensive
centralized Research and Development facilities.
Vision
 Food is a source of nourishment and satisfaction, but also pleasure,
health, happiness and peace of mind.
 Nestle – strive to make their products tastier and healthier.
 Largest R&D network of any food company in the world, with 34
R&D facilities (3 Science & Research centers and 31 Product
Technology Centres and R&D centers worldwide), and over 5,000
people involved in R&D.

 Are able and committed to create trustworthy products, systems and
services that contribute to improving the quality of consumers’ lives.
Mission
"Good Food, Good Life"
Best tasting, most nutritious choices in a wide
range of food and beverage categories and eating
occasions, from morning to night.
The Challenges Facing Nestle India- in the confectionary market

 Falling much behind Cadbury in the race - market
share continues to decrease.
 Opportunities & challenges in a bulging market
with changing trends
Recent splurge in investment in India- ambitious
plan of a long term growth.
Relative profit Share Across Product Portfolio

Product Portfolio
Swot Analysis
Strength (S)
• Strong Brand Recognition
• Experience of operating in Indian Market
• Capital & R&D support from the Parent company
• Competitive Pricing
• High quality of Manufacturing
Swot Analysis
 Weakness ( W)
• Less products in the premium segment
• Profit margin low
• Supply chain
 Opportunity (O)
• Expansion
• High Growth Confectionary Market
• Recent Investments in R&D
• Global Strategy stressing profit from Nestle India
Swot Analysis
Threat
• High Market Share of the Immediate Competitor
• Ever Increasing competition in the confectionary
Industry
• Sectoral woes
• Trend towards healthy eating
• Growth of private labels
Porter’s 5 Forces Model
Bargaining Power of Suppliers

Threat of New
Entrants

Bargaining Power
of Customers

Competitive Rivalry within the Industry

Threat of Substitute
Goods
BCG Matrix
Star Products

Question Mark

• Maggie Noodles
• Processed food & Beverages

• Chocolate & Confectionary

Market
Growth
rate

BCG Matrix

Cash Cow

Dog

• Milk Products & Nutrition

• Nestle Dahi

Relative Market Share
Confectionery Industry Analysis India
The confectionery industry in India is approximately divided
into:
• Chocolates
• Hard-boiled candies
• Éclairs & toffees
• Chewing gums
• Lollipops
• Bubble gum
• Mints and lozenges
World confectionary market
Operation Factors
 Common factor
 Govt policies
 Taxes
 Labour skill & wages
 Power & water supply
 Technology & Infrastructure

 Uncommon factors
 Resources
 Transportation
Nestlé's Facility Locations
Manufacturing Plant

State Location

.

Tahliwal

Moga (Punjab)
Choladi (Tamil Nadu)

1961

Moga

1967

Samalkha

Pantnagar

Gurgaon

Nanjangud (Karnataka),

1989

Samalkha (Haryana)

1993

Ponda and Bicholim (Goa)

1995 & 1997
Goa

Pantnagar (Uttarakhand)

2006

Tahliwal
(Himachal Pradesh)

2012

Nanjangud
choladi
Cadbury’s Facility Locations
Manufacturing Plant

• .

Thane

State Location

1948

Induri, Pune
Malanpur, Gwalior

1989

Baddi, HP
Bangalore

1950

Hyderabad

2006

Cocoa Operations
Dharapuram

1970
Facility Locations
• .

Tahliwal

Panjab

Pant nagar

Hariyana

Kolkata

Goa

Karnataka
TN
Resource Factor
Most Important ingredients
 Milk
 Sugar
 others

 Largest
states
1. AP
2. Bihar
3. Gujarat

•
Sugar

producing

 Department of Food & Public
Distribution report

1.
2.
3.
4.
5.

NDDB
Largest Milk Producing
states
UP
Rajasthan
AP
Gujarat
Punjab
Distribution channel
MAN UFACTU R ER

 Carriage & Forward agent
 Distributer /Wholesaler
 Retailer
 End customer
Process & Design
 Procurement( vendor selection )
 Modernizing Ware house (RF)

 Distribution (customer)
 Transportation
SCM
 M A N U F A C T U R E R ( 8 in the country)
 C & F agent (1 Each state)
 Super stockiest ( 1 Each state)
 Distributer (depend on size of city), 1300 till 2010
 Retailers ( 5.5 Lakhs)
 End customer
 Wholesaler ( unstructured)
Complexity
Financial Analysis
Profitability Ratio
• EBIT is good as it is increasing constantly which is good sign for
company. However in EBITD is low due to high depreciation. Gross
profit margin is constant in these years as it should not fluctuate. Net
profit margin is constant as profit is also increasing proportionally to
sales.
• The reason behind decrease in ROCE is mainly because company has
invested huge capital in last three years and it will take few years to
recover the amount.
Financial Analysis
Efficiency Ratio
• ITR: It shows how many times a company's inventory is sold and replaced
over a period. It implies poor sales and, therefore excess inventory.
• DTR: It is used to quantify a firm's effectiveness in extending credit as well
as collecting debts. A high ratio implies either that a company operates on a
cash basis or that its extension of credit and collection of accounts receivable
is efficient.
• FATR: It has declined significantly as amount is locked up in fixed asset Rs
3000 crores in upgrading and expanding existing capacities as well as setting
up new plants.
Net Sales & PAT (Rs in crores)
10000
9000
8000
7000
6000
5000

Net Sales

4000

PAT

3000
2000
1000
0
2008

2009

2010

2011

2012
Financial Analysis
Liquidity Ratio
• Liquidity Ratios are quite manageable and under control and it has
shown the trend of constant decrease in these ratios which is good
sign for the company. But one alarming fact is that gap between
Current and Quick Ratio as good amount of investment is blocked in
Inventory.
Important points
• During past 3 years Nestle India has invested around Rs 3000
crores in upgrading and expanding existing capacities as well as
setting up new plants to prepare of new reality.
• It added another 5,00,000 outlets accelerating from 4,00,000
incremental outlets in the previous year.
• During the year, export grew by 7.6% which was around 12%
last year.
• The company completed its expansion plan in Tahilwal
(HP), Samalkha (Haryana), Ponda (Goa) and in Moga (punjab).
Important points
• Finance cost has increased significantly from Rs 51 million to
Rs 266 million as Nestle India has borrow money from Nestle
SA parent company through (External Commercial Borrowing)
ECB route.
• We will accelerate penetration and increase frequency and
develop winning concepts.
• We will focus on both growth and margins.
• Nestle runs 30 research and development centers, with 5,000
employees, globally and its research budget was 1.4 billion
Swiss francs in 2011.
Culture at Nestlé and Human Resources Policy
• Learning is an integral part of Nestlé’s culture.
• People development is the driving force of the policy.
• The policy deals with recruitment, remuneration and training and
development and emphasizes individual responsibility, strong
leadership and a commitment to life-long learning.
• Training is done on-the-job.
• Formal training programs are generally purpose-oriented and
designed to improve relevant skills and competencies.
Nestlé Apprentice Program
• Apprenticeship programs have been an essential part of
Nestlé training where the young trainees spent three days a
week at work and two at school.
• It’s not only a matter of learning bakery; trainees also learn
about microbiology, finance, budgeting, costs, sales, how to
treat the customer, and so on.
• Additional courses are held outside the factory when
required, generally in connection with the operation of new
technology.
Local Training
• Training farmers on cattle raising, feeding & breeding practices
and on health of daily herds.
• course is designed specifically to cover farm management, milk
production, cattle health, nutrition and breeding.
• Deployed trained veterinarians & other experts to local farmers
in order to transfer knowledge, equipment & technology
required to enhance calf-survival rate & set up of a farm
infrastructure.
• Village Women Development Programme – 30000 trained
women dairy farmers.
Shared value ( Nutrition)
 Nestlé Healthy Kids Program
• In collaboration with Universities Nestlé Healthy Kids for
Delhi
 Health Camp: Micronutrient awareness
• In collaboration with Drishtee Foundation
Shared value ( Rural development)
 Milk Farmers, technical assistance and training to farmers
 Village Women Dairy Development Program Chicory
farmers
 Training, Improve chicory quality and productivity The
NESCAFÉ Plan
 Launched on 5th Jan 2012 Sanitation facilities
 Sanitation projects benefitting girl students
Shared value ( Water)
 Clean Drinking Water Projects
 Access to clean drinking water in village schools across
factories Water Awareness Program
 Creating awareness among village school students
International Water management Institute
 Water Awareness Program for milk farmers
Suggestions
 Marketing
•
•

Develop Exclusive packaging ( Brand Recall)
Focus should be more on Premium chocolate

•

Re-positioning of Alpino.

 Operation
• Establish Facility in UP or near by, that improve presence in central India as
well as they can buy resources at more cast effective manner
• Fix or Remove whole sellers ( Define responsibility & Area)

 Financial
• Loan Restructure

 HR
• They believe it pays off in the long run in their business results.
• It is important to give people the opportunities for life-long learning.
Thank You

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Nestle India Confectionery Market

  • 1. Nestle India: Challenges Faced in the Indian Confectionary Market Submitted ByMillan Sahoo (43) Namrata singhal (47) Subhodeep Biswas (86) Prasun Chandra (57) Vijay Kumar Mishra(98)
  • 2. Nestle India- a brief profile  subsidiary of Nestlé S.A. of Switzerland. vibrant Company that provides products of global standards and is committed to long-term sustainable growth  employ around 2, 80,000 people and have factories or operations in almost every country in the world.  The Company is acknowledged amongst India's 'Most Respected Companies' and amongst the 'Top Wealth Creators of India‘.  The culture of innovation and renovation within the Company and access to the Nestlé Group's proprietary technology/Brands expertise and the extensive centralized Research and Development facilities.
  • 3. Vision  Food is a source of nourishment and satisfaction, but also pleasure, health, happiness and peace of mind.  Nestle – strive to make their products tastier and healthier.  Largest R&D network of any food company in the world, with 34 R&D facilities (3 Science & Research centers and 31 Product Technology Centres and R&D centers worldwide), and over 5,000 people involved in R&D.  Are able and committed to create trustworthy products, systems and services that contribute to improving the quality of consumers’ lives.
  • 4. Mission "Good Food, Good Life" Best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night.
  • 5. The Challenges Facing Nestle India- in the confectionary market  Falling much behind Cadbury in the race - market share continues to decrease.  Opportunities & challenges in a bulging market with changing trends Recent splurge in investment in India- ambitious plan of a long term growth.
  • 6. Relative profit Share Across Product Portfolio 
  • 8. Swot Analysis Strength (S) • Strong Brand Recognition • Experience of operating in Indian Market • Capital & R&D support from the Parent company • Competitive Pricing • High quality of Manufacturing
  • 9. Swot Analysis  Weakness ( W) • Less products in the premium segment • Profit margin low • Supply chain  Opportunity (O) • Expansion • High Growth Confectionary Market • Recent Investments in R&D • Global Strategy stressing profit from Nestle India
  • 10. Swot Analysis Threat • High Market Share of the Immediate Competitor • Ever Increasing competition in the confectionary Industry • Sectoral woes • Trend towards healthy eating • Growth of private labels
  • 11. Porter’s 5 Forces Model Bargaining Power of Suppliers Threat of New Entrants Bargaining Power of Customers Competitive Rivalry within the Industry Threat of Substitute Goods
  • 12. BCG Matrix Star Products Question Mark • Maggie Noodles • Processed food & Beverages • Chocolate & Confectionary Market Growth rate BCG Matrix Cash Cow Dog • Milk Products & Nutrition • Nestle Dahi Relative Market Share
  • 13. Confectionery Industry Analysis India The confectionery industry in India is approximately divided into: • Chocolates • Hard-boiled candies • Éclairs & toffees • Chewing gums • Lollipops • Bubble gum • Mints and lozenges
  • 15. Operation Factors  Common factor  Govt policies  Taxes  Labour skill & wages  Power & water supply  Technology & Infrastructure  Uncommon factors  Resources  Transportation
  • 16. Nestlé's Facility Locations Manufacturing Plant State Location . Tahliwal Moga (Punjab) Choladi (Tamil Nadu) 1961 Moga 1967 Samalkha Pantnagar Gurgaon Nanjangud (Karnataka), 1989 Samalkha (Haryana) 1993 Ponda and Bicholim (Goa) 1995 & 1997 Goa Pantnagar (Uttarakhand) 2006 Tahliwal (Himachal Pradesh) 2012 Nanjangud choladi
  • 17. Cadbury’s Facility Locations Manufacturing Plant • . Thane State Location 1948 Induri, Pune Malanpur, Gwalior 1989 Baddi, HP Bangalore 1950 Hyderabad 2006 Cocoa Operations Dharapuram 1970
  • 18. Facility Locations • . Tahliwal Panjab Pant nagar Hariyana Kolkata Goa Karnataka TN
  • 19. Resource Factor Most Important ingredients  Milk  Sugar  others  Largest states 1. AP 2. Bihar 3. Gujarat • Sugar producing  Department of Food & Public Distribution report 1. 2. 3. 4. 5. NDDB Largest Milk Producing states UP Rajasthan AP Gujarat Punjab
  • 20. Distribution channel MAN UFACTU R ER  Carriage & Forward agent  Distributer /Wholesaler  Retailer  End customer
  • 21. Process & Design  Procurement( vendor selection )  Modernizing Ware house (RF)  Distribution (customer)  Transportation
  • 22. SCM  M A N U F A C T U R E R ( 8 in the country)  C & F agent (1 Each state)  Super stockiest ( 1 Each state)  Distributer (depend on size of city), 1300 till 2010  Retailers ( 5.5 Lakhs)  End customer  Wholesaler ( unstructured)
  • 24.
  • 25. Financial Analysis Profitability Ratio • EBIT is good as it is increasing constantly which is good sign for company. However in EBITD is low due to high depreciation. Gross profit margin is constant in these years as it should not fluctuate. Net profit margin is constant as profit is also increasing proportionally to sales. • The reason behind decrease in ROCE is mainly because company has invested huge capital in last three years and it will take few years to recover the amount.
  • 26. Financial Analysis Efficiency Ratio • ITR: It shows how many times a company's inventory is sold and replaced over a period. It implies poor sales and, therefore excess inventory. • DTR: It is used to quantify a firm's effectiveness in extending credit as well as collecting debts. A high ratio implies either that a company operates on a cash basis or that its extension of credit and collection of accounts receivable is efficient. • FATR: It has declined significantly as amount is locked up in fixed asset Rs 3000 crores in upgrading and expanding existing capacities as well as setting up new plants.
  • 27. Net Sales & PAT (Rs in crores) 10000 9000 8000 7000 6000 5000 Net Sales 4000 PAT 3000 2000 1000 0 2008 2009 2010 2011 2012
  • 28. Financial Analysis Liquidity Ratio • Liquidity Ratios are quite manageable and under control and it has shown the trend of constant decrease in these ratios which is good sign for the company. But one alarming fact is that gap between Current and Quick Ratio as good amount of investment is blocked in Inventory.
  • 29. Important points • During past 3 years Nestle India has invested around Rs 3000 crores in upgrading and expanding existing capacities as well as setting up new plants to prepare of new reality. • It added another 5,00,000 outlets accelerating from 4,00,000 incremental outlets in the previous year. • During the year, export grew by 7.6% which was around 12% last year. • The company completed its expansion plan in Tahilwal (HP), Samalkha (Haryana), Ponda (Goa) and in Moga (punjab).
  • 30. Important points • Finance cost has increased significantly from Rs 51 million to Rs 266 million as Nestle India has borrow money from Nestle SA parent company through (External Commercial Borrowing) ECB route. • We will accelerate penetration and increase frequency and develop winning concepts. • We will focus on both growth and margins. • Nestle runs 30 research and development centers, with 5,000 employees, globally and its research budget was 1.4 billion Swiss francs in 2011.
  • 31. Culture at Nestlé and Human Resources Policy • Learning is an integral part of Nestlé’s culture. • People development is the driving force of the policy. • The policy deals with recruitment, remuneration and training and development and emphasizes individual responsibility, strong leadership and a commitment to life-long learning. • Training is done on-the-job. • Formal training programs are generally purpose-oriented and designed to improve relevant skills and competencies.
  • 32. Nestlé Apprentice Program • Apprenticeship programs have been an essential part of Nestlé training where the young trainees spent three days a week at work and two at school. • It’s not only a matter of learning bakery; trainees also learn about microbiology, finance, budgeting, costs, sales, how to treat the customer, and so on. • Additional courses are held outside the factory when required, generally in connection with the operation of new technology.
  • 33. Local Training • Training farmers on cattle raising, feeding & breeding practices and on health of daily herds. • course is designed specifically to cover farm management, milk production, cattle health, nutrition and breeding. • Deployed trained veterinarians & other experts to local farmers in order to transfer knowledge, equipment & technology required to enhance calf-survival rate & set up of a farm infrastructure. • Village Women Development Programme – 30000 trained women dairy farmers.
  • 34. Shared value ( Nutrition)  Nestlé Healthy Kids Program • In collaboration with Universities Nestlé Healthy Kids for Delhi  Health Camp: Micronutrient awareness • In collaboration with Drishtee Foundation
  • 35. Shared value ( Rural development)  Milk Farmers, technical assistance and training to farmers  Village Women Dairy Development Program Chicory farmers  Training, Improve chicory quality and productivity The NESCAFÉ Plan  Launched on 5th Jan 2012 Sanitation facilities  Sanitation projects benefitting girl students
  • 36. Shared value ( Water)  Clean Drinking Water Projects  Access to clean drinking water in village schools across factories Water Awareness Program  Creating awareness among village school students International Water management Institute  Water Awareness Program for milk farmers
  • 37. Suggestions  Marketing • • Develop Exclusive packaging ( Brand Recall) Focus should be more on Premium chocolate • Re-positioning of Alpino.  Operation • Establish Facility in UP or near by, that improve presence in central India as well as they can buy resources at more cast effective manner • Fix or Remove whole sellers ( Define responsibility & Area)  Financial • Loan Restructure  HR • They believe it pays off in the long run in their business results. • It is important to give people the opportunities for life-long learning.

Editor's Notes

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