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Danni-LynnKilgallen 1288 BlackberryCreek Drive, Elburn, IL 60119 224-300-1632  Danni-Lynn@sbcglobal.net
Sales-Marketing-Merchandising – Account Management, Client Services & Field Operations Management
CORE COMPETENCIES
Results-Oriented professional with 15 years’ experience in account management, marketing and merchandising services, field
operations,and project management in the consumer electronics channel connected by common threads of technology, leadership
and organizational skills. Poised and articulate team member skilled at finding creative solutions to impact client satisfaction and
profitability for the company through attention to detail in the retail channel. Broad range of expertise includes:
 Teambuilding/Training
 Program Implementation
 Field Data Analysis
 Key Account Management
 Leadership
 Total Quality Control
 Performance Management
 ClientRelations
 Communication
M.A. in Speech and Communication, Northeastern Illinois University
B.A. in Accounting and Business Administration, Thiel College
Experience
BUSINESS DEVELOPMENT MANAGER – Advantage Solutions 2015-Present
Work exclusively on dedicated Walgreens team for CPG clients including:Energizer, Hershey’s, Green Dot, Bayer,
Ferrero,Reckitt Benckiser, Henkel.
Achieve P&L targets; manage $8M business for clients by creatingand executing retail projects to expand in store
presence and increasesales.Implement tactical marketingstrategies and analyzetrends and results to achieve
department/client income and expense budget goals.Own and driverevenue growth; identify strategic opportunities
and align business unitresources to secure those opportunities.Meet and/or exceed Client’s goals for sales,
distribution,pricing,shelvingand promotional volume.Develop and launch strategies to pursue new opportunities.
Innovate and create new in-storeexecution ideas to drive customer decisions atshelf. Assistteamto navigatein the
larger organization for national clients to align needed resources and support to ensure specific clientand/or
customer initiativesuccess.Facilitatecommunication,opportunities,challenges,and workflow to other teams within
the global organization.
REGIONAL MANAGER – Premium Retail Services, St. Louis, MO 2014 – 2015
Implemented $7M sales and trainingprogram for Harman Kardon (JBL) with 60 representatives in major and medium
markets across the US. Launched program during Harmon Kardon’s annual national sales meeting. Responsible for
drivingsales atvarious retailersincludingBestBuy,Sprint,Verizon, Fry’s. Created a shared vision for theprogramacross
company various departments. Established management routines to ensure performance management objectives are
in alignment with client expectations. Identified and built collaborative partnerships with client, retailers,
representatives and trainers.
RETAIL SALES MANAGER – Premium Retail Services, St. Louis, MO 2013 – 2014
Lead, coached, guided, advised, mentored, recruited, developed, and managed a remote team of sales and training
representatives to drive sales, increase brand awareness, and influence market share and mind-share for Samsung in
the Best Buy retail environment. Served as the primary, dedicated, expert for each team member’s successful
performance in clientservice and sales execution. Acted as liaison between representatives, management, and clients
by overseeing activities with deliverables, promotions,and other processes or assignments.Exhibited exceptional skills
in business relationships, analysis, accountability, recruiting, systems processes, time management and leadership.
CLIENT SERVICES MANAGER – BDS Marketing, CA 2011 – 2013
Managed liaison between the field operations team and the client.Analyzed reportingresults to create a cohesive
message for business partners including Motorola, Dell, Brother, Jawbone, and Oreck. Established variouscontracts
includingstatements of work, and pay for performance plans. Provided performance management to ensure
consistency throughout the BDS organization. Effective use of resources,includingtimemanagement to provide
manage multipleclients and projects. Demonstrate ways to increaseROI and cost margin for both clients and
company.
RESULTS MANAGER – BDS Marketing, CA 2009 – 2011
Managed 5 Field Operations Managers nationally who executed an assisted retail sales programat160 Best Buy
locations. Executed sales goals determined by Canon USA. Builtpartnership with external recruitingagency to recruit
part time representatives. Increased sales by 10% at each retail store location.Analyzed sales productivity and
presented detailed reports to management. Coached and motivated the field operations managers and sales
associates through innovativetechnology use and in-storevisits.
Key Partnerships with internal and external team members including
REGIONAL MANAGER - Strategic Merchandising Partners, CA 2004 – 2009
Developed procedures and trained regional managers on new initiatives for process improvement; Responsiblefor the
growth and career path of 300 employees in 22 states. Launched new business initiatives ata national level.
Collaborated and formed partnerships with clients such as Zoom Systems and Sony Pictures and customers like
Macy’s and Kroger which lead to 12% increasein sales atstorelevel. Successfully managed team to meeting 100% of
client’s expectations whileincreasingoverall budgeted sales goals by 20%in each retail outlet through product
placement. Negotiated contracts as a category manager with a Fortune 100 company (Sears) to secure additional
business for multiplemovie companies
SENIOR REGIONAL SALES MANAGER – Vivendi Universal Games, CA 1995 – 2004
Responsiblefor $14 million territory of retail chains sellingBlizzard,Sierra,and Knowledge Adventure video games and
software. Managed productivity of 8-10 retail sales representatives in the consumer electronics industry. Cultivated
relationshipswith district,regional,and vicepresidentlevel managers of retail customers.
Developed and maintained customer relationships which resulted in gainingend caps,incremental shelf spaceand
priority placement for point of purchasematerials each month. Reduced costs of storage by 25% at a third party
company by examiningweekly inventory reports and expediting decisions to reduce unused and obsolete items.
 Increased sales and productrecognition by 10% by organizingand conductingtrainingsessions for districtand
regional personnel;Conducted business reviews with senior-level management at Gamestop, Best Buy, and other
major accounts

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dlkilgallen_2016

  • 1. Danni-LynnKilgallen 1288 BlackberryCreek Drive, Elburn, IL 60119 224-300-1632  Danni-Lynn@sbcglobal.net Sales-Marketing-Merchandising – Account Management, Client Services & Field Operations Management CORE COMPETENCIES Results-Oriented professional with 15 years’ experience in account management, marketing and merchandising services, field operations,and project management in the consumer electronics channel connected by common threads of technology, leadership and organizational skills. Poised and articulate team member skilled at finding creative solutions to impact client satisfaction and profitability for the company through attention to detail in the retail channel. Broad range of expertise includes:  Teambuilding/Training  Program Implementation  Field Data Analysis  Key Account Management  Leadership  Total Quality Control  Performance Management  ClientRelations  Communication M.A. in Speech and Communication, Northeastern Illinois University B.A. in Accounting and Business Administration, Thiel College Experience BUSINESS DEVELOPMENT MANAGER – Advantage Solutions 2015-Present Work exclusively on dedicated Walgreens team for CPG clients including:Energizer, Hershey’s, Green Dot, Bayer, Ferrero,Reckitt Benckiser, Henkel. Achieve P&L targets; manage $8M business for clients by creatingand executing retail projects to expand in store presence and increasesales.Implement tactical marketingstrategies and analyzetrends and results to achieve department/client income and expense budget goals.Own and driverevenue growth; identify strategic opportunities and align business unitresources to secure those opportunities.Meet and/or exceed Client’s goals for sales, distribution,pricing,shelvingand promotional volume.Develop and launch strategies to pursue new opportunities. Innovate and create new in-storeexecution ideas to drive customer decisions atshelf. Assistteamto navigatein the larger organization for national clients to align needed resources and support to ensure specific clientand/or customer initiativesuccess.Facilitatecommunication,opportunities,challenges,and workflow to other teams within the global organization. REGIONAL MANAGER – Premium Retail Services, St. Louis, MO 2014 – 2015 Implemented $7M sales and trainingprogram for Harman Kardon (JBL) with 60 representatives in major and medium markets across the US. Launched program during Harmon Kardon’s annual national sales meeting. Responsible for drivingsales atvarious retailersincludingBestBuy,Sprint,Verizon, Fry’s. Created a shared vision for theprogramacross company various departments. Established management routines to ensure performance management objectives are in alignment with client expectations. Identified and built collaborative partnerships with client, retailers, representatives and trainers. RETAIL SALES MANAGER – Premium Retail Services, St. Louis, MO 2013 – 2014 Lead, coached, guided, advised, mentored, recruited, developed, and managed a remote team of sales and training representatives to drive sales, increase brand awareness, and influence market share and mind-share for Samsung in the Best Buy retail environment. Served as the primary, dedicated, expert for each team member’s successful performance in clientservice and sales execution. Acted as liaison between representatives, management, and clients by overseeing activities with deliverables, promotions,and other processes or assignments.Exhibited exceptional skills in business relationships, analysis, accountability, recruiting, systems processes, time management and leadership. CLIENT SERVICES MANAGER – BDS Marketing, CA 2011 – 2013 Managed liaison between the field operations team and the client.Analyzed reportingresults to create a cohesive message for business partners including Motorola, Dell, Brother, Jawbone, and Oreck. Established variouscontracts includingstatements of work, and pay for performance plans. Provided performance management to ensure consistency throughout the BDS organization. Effective use of resources,includingtimemanagement to provide manage multipleclients and projects. Demonstrate ways to increaseROI and cost margin for both clients and company.
  • 2. RESULTS MANAGER – BDS Marketing, CA 2009 – 2011 Managed 5 Field Operations Managers nationally who executed an assisted retail sales programat160 Best Buy locations. Executed sales goals determined by Canon USA. Builtpartnership with external recruitingagency to recruit part time representatives. Increased sales by 10% at each retail store location.Analyzed sales productivity and presented detailed reports to management. Coached and motivated the field operations managers and sales associates through innovativetechnology use and in-storevisits. Key Partnerships with internal and external team members including REGIONAL MANAGER - Strategic Merchandising Partners, CA 2004 – 2009 Developed procedures and trained regional managers on new initiatives for process improvement; Responsiblefor the growth and career path of 300 employees in 22 states. Launched new business initiatives ata national level. Collaborated and formed partnerships with clients such as Zoom Systems and Sony Pictures and customers like Macy’s and Kroger which lead to 12% increasein sales atstorelevel. Successfully managed team to meeting 100% of client’s expectations whileincreasingoverall budgeted sales goals by 20%in each retail outlet through product placement. Negotiated contracts as a category manager with a Fortune 100 company (Sears) to secure additional business for multiplemovie companies SENIOR REGIONAL SALES MANAGER – Vivendi Universal Games, CA 1995 – 2004 Responsiblefor $14 million territory of retail chains sellingBlizzard,Sierra,and Knowledge Adventure video games and software. Managed productivity of 8-10 retail sales representatives in the consumer electronics industry. Cultivated relationshipswith district,regional,and vicepresidentlevel managers of retail customers. Developed and maintained customer relationships which resulted in gainingend caps,incremental shelf spaceand priority placement for point of purchasematerials each month. Reduced costs of storage by 25% at a third party company by examiningweekly inventory reports and expediting decisions to reduce unused and obsolete items.  Increased sales and productrecognition by 10% by organizingand conductingtrainingsessions for districtand regional personnel;Conducted business reviews with senior-level management at Gamestop, Best Buy, and other major accounts