1. ARLENE P. REYES
Rm 312 alwadi bldg. Sheik Zayed Rd. Dubai, UAE
reyesarlene011@gmail.com
+971563071734
OBJECTIVE
To find an industry that will provide an opportunity for career growth, leadership and skills
development. To secure a position with a well-established organization with a stable environment that will lead
to a lasting relationship in the field of Hospitality and obtain a position that will enable the use of my strong
hospitality skills and ability to work well with people.
EDUCATIONAL BACKGROUND
2005-2009 De La Salle University- Dasmarinas Tertiary
Dasmariñas, Cavite
BS- Hotel and Restaurant Management
2005- 2007 De La Salle University- Dasmarinas
Dasmariñas, Cavite
Associate in Culinary Arts
WORK EXPERIENCE
December 2012- Present
Food and Beverage attendant / Captain Waitress
Tomo Japanese Restaurant
Raffles Hotel Dubai, UAE
*trained new staff members to the restaurant and taught them about the food knowledge (Japanese
authentic food), service, work ethics and practices.
* prepare tables for meals including setting up items such as linens, silverware, and glassware.
*ensure that all guest receive exceptional service and simultaneous preparations off all orders and serve
in professional manners.
*take orders and relayed at the same time
*explain various dishes especially to the non Japanese guest and make menu recommendations if
desired.
*total the meal cost and add taxes at the final bill calculations and closes the day sales.
* take necessary actions to resolve the complains.
December 2009- December 2012
Management Trainee/ Reservationist
Goldilocks Bakeshop Inc.
SM Southmall Las Pinas Philippines

2. *Answering phone calls
* take reservations for cakes (any occasions)
*computing daily sales and inventory
* assisting the guest and give them advice how to decorate they’re own motif cake.
*marketing and promoting our various cakes and products to schools (decorate your cake) in baking
subject.
December 2009-2011
Store Crew
Goldilocks Bakeshop Inc
Las Pinas Star Mall Philippines
*all around duty from cashiering, preparing food, Food controller, receiving bakery products,
SPECIAL TRAINING
February-March 2009 Apprenticeship-By-Experience School Onboard Learning Program
(150 Hours) Super Ferry Bound to Manila-Davao
November- February 2009 Hotel Phase (On-the-Job Training) 500 hours
Atrium Suites Hotel Pasay City
March- May 2007 Restaurant Phase (On-the-Job Training) 250 hours
Taaleña Restaurant Tagaytay
SEMINARS ATTENDED
Oct. 4 & 11, 2008 English Proficiency Program
Julian Felipe Hall
De La Salle-University- Dasmariñas
● To guide the students to foresee and adjust to problems that will encounter when
applying for a job.
September 27, 2008 Gloria Jean’s Coffee Academe World of Coffee and Baristas
Hotel Nicole, De La Salle University- Dasmariñas
●To learned the coffee shop operation and preparation of espresso latte and coffee
shakes.
October 6, 2007 Civil Welfare Training (CTWS)
National Service Training Program (NSTP)
De La Salle University- Dasmariñas

3. ●To help those in need specially the Dasmariñas community.
August 06, 2006 Seminar of the tourism Situation in Ilocos Region
Fort Ilocandia, Ilocos Norte
●Informed the students on the real situation of Ilocos Region and some future projects.
July 31, 2006 “Wonders to the Philippine Travel and Tourism”
Alumnae De La Salle-University- Dasmariñas
● To informed the students on what our country can offer.
AWARDS RECIEVED
December 2013 Best Employee
Tomo Raflles Hotel Dubai
March 2006-2009 University- Athlete of the Year
De La Salle University- Dasmariñas
March 2006-2009 SPREAD student Scholar
De La Salle University- Dasmarinas
SKILLS and ABILITIES
Interpersonal
• Able to create a great working relationship with fellow waitress and waitresses.
• Communicate effectively with other servers and kitchen staff during service hours.
• Always arrive for my waitress shift with a positive attitude and smile.
• Welcome feedback and critique on waitressing performance.
Food and Beverage
• Knowledgeable about wine and Japanese alcoholic drinks including Sake and shochu.
• Able to memorize and understand menu options.
• Great with providing food recommendations for guest.
Task Planning
*Continuously staying up to date with restaurant schedule events.
* not afraid to ask for help from other waitress and waitresses when needed.
* Available and willing to take on additional waitress shift.
Computer Skills

4. *knowledgeable in Microsoft office
*Micros syetems
CHARACTER REFERENCES
Ms Lea Talingting
Floor Manager
Tomo Restaurant Raffles Dubai
Raffles Hotel Dubai
Mr Yusuke Susuki
Manager
Tomo Restaurant Raffles Dubai
Chef Chitoshi Takahashi
Executive Chef
Tomo Restaurant Raffles Dubai