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ATTITUDE 
DEVELOPMENT
Concept
1. An attitude is a hypothetical construct 
that represents an individual's degree of like 
or dislike for an living or non living things.
2. Attitudes are generally positive or  
negative views of a person, place, thing, or 
event this is often referred to as the attitude 
object.
Four Possible Reactions to
Attitude Objects
For ex­ The Iceberg
The Iceberg phenomena is also applicable 
on human beings ...
Only 10% Of Any Iceberg 
Above Sea Level
Is Visible which are 
KNOWLEDGE & SKILLS  
– known to others.
The Remaining 90% Is 
Below Sea Level which is 
ATTITUDE
– unknown to others.
Tpyes of Attitude
1. Positive attitude:
The predisposition that results in
desirable outcomes for individuals
and organizations.
2. Negative attitude:
The tendency of a person that
results in an undesirable outcome for
individuals and organizations.
3. Neutral Attitude:
The tendency of a person whichs 
results  in a very balanced approach 
towards other individuals and 
organizations.
Components of Attitudes
1. COGNITIVE
Opinion or beliefs about 
attitude object (pos & neg)
2. AFFECTIVE
emotions and feelings the 
object triggers (pos & neg)
3. BEHAVIORAL
reaction toward the object 
(pos & neg actions)
Theories of attitude change
1. Cognitive Dissonance Theory
2. Self Perception Theory
1. Cognitive Dissonance Theory
   i. If there is an inconsistency between
      two attitudes or between attitudes and behavior
ii. People seek to make them consistent
 iii. Achieve a stable state with minimum of
        Dissonance.
 2. Self­Perception Theory
    i. Attitudes do not cause
       behavior, behavior causes attitudes
   ii. Attitudes are formed after the fact to
      make sense out of behavior that already
      Occurred.
Do Attitudes cause Behavior?
Answer: Not very well!
Attitudes have a stronger effect on
behavior if they are:­
1. important
2. specific
3. accessible
4. social pressure reinforces 
    the attitude
5. you have experience with 
    the attitude.
Conclusions
1. Attitudes do not predict single behaviours.
2. Attitudes are related to multiple.
 behaviours (behavioural patterns)
3. Attitudes influence behaviour through
 influencing intention.
4. Intention is the better predictor of
 behaviour.
5. In order to understand intentions and
behaviours, need to know about beliefs 
 and Attitudes.
6. This is essential in relation to attitude 
change.
The Choice is YOURS
•With a Bad attitude you can never have a 
positive day.
•With a Positive attitude you can never 
have a bad day.
How can we develop our personality 
and attitude ?
We can do this through :
  1. Self image and self reformation
  2. Education and hard work
  3. Discipline and organization
  4. Belief in goodness's and truth and 
        many more.
Attitude development

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Attitude development