4. Leadership Style
• Directing (S1)
• You give orders and directions
• Example: During training, “I want you to do these stuff so do it the
way I tell you and please don’t improvise”.
• Coaching (S2)
• You give directions and encouragement.
• Example: check out this 3rd Party library and when he do, tell him
something like “good work but I want to hear your opinions about
it”, “Nice work but what do you think about this library ?”
5. Leadership Style
• Supporting (S3)
• Provide help if needed, encouragement and mentoring but not
directing
• Example: Can you search for a 3rd party library that does the
following and use it ?
• Delegating (S4)
• No supporting or directing, just handing over the responsibility
• Example: Please contact the client, try to resolve certain issue with
him
6. Leadership Style
• Every employee should be treated as special case. A lot
of direction can get the employee frustrated or lower his
self stem
• Bad manager examples
• They move from directing (S1) to delegating (S4).
• Lazy managers
• From coaching (S3) back to directing (S1).
• Probably the employee wasn’t ready and manager should have noticed
that.
• Employee thinking: you were a nice guy what happened!!!
• From supporting (S2) to delegating (S4)
• Employee is not yet confident to drive himself.
7. Leadership Style
• Factors affecting such relationship
• Employee self-stem
• Manager trust in the employee
• Employee trust in the manager
• Manager self-stem
• For simplicity, assume employee and manager are self
confident of themself. So you need to start building trust.
8. Leadership Style
Sector Manage trust in
Employee
Employee trust in
Manager
Directing Low Low
Coaching Increasing Increasing
Supporting Increasing Increasing
Delegating High High
Sector Manage trust in
Employee
Employee trust in
Manager
Directing Low Low
Coaching Reducing ?
Supporting Reducing ?
Delegating High ?
9. Leadership Style
• When Moving from one stage to another,
from S1 to S2, you need to lag a bit.
Imagine yourself towing a cart, you can’t
just change / reverse direction
instantaneously.
• Slowdown at the end of each stage before
moving to the next one.
10. • References
• ITunes U, building business oxford university
• Managing People, Managing Teams – Tim Cook.